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System and Wi-Fi Router Requirements
a. The hardware for the Jacuzzi ProLink™ communicates over a 2.4
GHz home network supporting 802.11b/g wireless technology. The
hardware does not support 5 GHz networks.
• If you have 2 Wi-Fi networks, one at 2.4 GHz and the other at 5 GHz,
then make sure that your smart phone is connected to the 2.4 GHz
network throughout the setup process. It is recommended that you
turn off your 5 GHz network during the setup process.
NOTE:
The system does not support 802.11/ac/n. If your Wi-Fi router
is either 802.11ac or n, it may work with the module if it supports
802.11b/g.
b. Standard wireless setup supports only home network routers
configured to use open (no security) or WEP/WPA/WPA2.
c. Wi-Fi signal strength of -60 dBM or better is highly suggested to
ensure non-interrupted cloud service.
d. The wireless access is not supported on the following systems:
• Guest networks/Hotspots that use a portal page to login.
• Enterprise access points configured to require certificates or some
other form of enterprise authentication (aka “802.1X”, “RADIUS”, or
“WPA/WPA2 Enterprise”).
e. List of compatible routers and access points is published on
Jacuzzi’s website www.jacuzzi.com/hot-tubs/owners-corner/
remote-control/
f. The Wi-Fi module does not prefer any channels (1-11) on the 2.4
GHz band. A Wi-Fi spectrum analyzer can be used to check how
many Wi-Fi networks are operating on different channels on the
2.4 GHz band. If there are too many networks on channel 6 (for
instance), then it is recommended that the customer change the
operating channel of their Wi-Fi network. Most routers auto-change
the channel but there are some routers that may have to be changed
manually.
g. If there are too many devices operating on a customer’s home Wi-Fi
network that may affect the connectivity of the Wi-Fi module (check
the maximum number of devices that can be connected to the
Access Point that the customer is using).
12.11 System Information
This menu will display the current
information for the spa. From the Settings
Menu, tap
Information
to enter the
selection menu, Figure 12.11a. There are
no selections that can be made. The menu
simply provides information.
Informations
-------
Normal
<150 F
81
82
Water Temp
HiLimit Temp
System State
Ambient Temp
DIP Switches
Figure 12.11a
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