Jacuzzi Whirlpool Bath Limited Warranty
Platinum Spa Products
Jacuzzi Whirlpool Bath
P.O. Drawer J
Walnut Creek, CA 94596-9885
WARRANTY COVERAGE
Jacuzzi Whirlpool Bath (the “Company”) offers the following express limited warranty to the original purchaser of any Jacuzzi Whirlpool Bath Spa Line Product (“unit”)
who purchases the product for personal or single family use (“user”). The Company will repair or replace, at its option, the unit or its equipment in accordance with the following
terms and conditions.
TEN YEAR LIMITED WARRANTY ON SPA SHELL
The Company warrants against water loss due to defects in the spa shell for ten years from the original date of purchase.
SEVEN YEAR LIMITED WARRANTY ON SHELL SURFACE
The Company warrants the interior surface of the spa shell against blistering, cracking, or delaminating for seven years from the original date of purchase.
FIVE YEAR LIMITED WARRANTY ON PLUMBING COMPONENTS
The Company warrants the factory-installed plumbing components—specifically, the jets, air injectors, glued fittings, plumbing pipes and hoses—against water loss due
to defects in workmanship and materials for a period of five years from the original date of purchase.
FIVE YEAR LIMITED WARRANTY ON EQUIPMENT & CONTROLS
The Company warrants the spa’s electrical equipment components—specifically, the pump(s), heater, air blower and control system—against malfunctions due to defects
in material and workmanship for five years from the original date of purchase.
WARRANTIES FOR OTHER COMPONENTS
The light lenses, fuses, headrests, cabinet finish and filter are warranted to be free of defects in workmanship and materials at the time of delivery. All other spa components,
including the wood cabinet, factory-installed ozone generator and stereo system including CD player, speakers, grills, etc are warranted against malfunction due to defects in
workmanship and materials for one year from the original date of purchase.
PERFORMANCE
To obtain service in the event of a defect covered by this Limited Warranty, notify your Jacuzzi Whirlpool Bath Dealer as soon as possible and use all reasonable means
to protect the spa from further damage. Upon proof of purchase, the Dealer or its designated service representative will correct the defect subject to the terms and conditions
contained in this Limited Warranty. There will be no charge for parts or labor to repair the defect, although you may be assessed reasonable repairman travel mileage charges.
If the Company determines that repair of the covered defect is not feasible, it reserves the right to instead provide a replacement spa equal in value to the original purchase price
of the defective spa. In such an event, reasonable costs for removal of the defective spa, shipping costs for the replacement spa and delivery and installation of the replacement
spa will be the responsibility of the spa owner.
COVERAGE LIMITATIONS
The ten year spa shell warranty does not cover water leakage in the plumbing fixtures, connections, water systems or equipment provided with the spa. The surface warranty
does not cover scratches and damage caused by normal use.
REPLACEMENT LIMITATIONS/PRO-RATA CHARGE
Units determined by the Company to be non-repairable will be replaced on a prorated basis with the same or similar unit. The User will be charged one percent of the current
retail cost for each full month of ownership from the original date of purchase through the date failure is determined to be non-repairable.
Summary of Contents for Laser
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