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Standard Troubleshooting Approach

S.T.A. Manual

2006+ Jacuzzi Hot Tubs Protech LED Models

(J-315, J-325, J-335, J-345)

• 

6000-383: 60 ft

2

.w/o cap

• 

6000-383: 60 ft

2

.w/o cap

www.guillens.com - (800) 222-7855

Guillen's Enterprises, inc 
     jacuzziparts.com 
       800-222-7855

Summary of Contents for Premium J-315

Page 1: ...g Approach S T A Manual 2006 Jacuzzi Hot Tubs Protech LED Models J 315 J 325 J 335 J 345 6000 383 60 ft2 w o cap 6000 383 60 ft2 w o cap www guillens com 800 222 7855 Guillen s Enterprises inc jacuzzi...

Page 2: ...for your protection Always use extreme caution when ever performing repairs to electrical control system components of any kind Danger Electrical Shock Hazard Exists High Voltage Present On Circuit Bo...

Page 3: ...n System Specifications J 345 12 3 1 Main System Specifications J 335 14 3 2 Main System Specifications J 325 16 3 3 Main System Specifications J 315 18 4 0 Main Control Panel Functions 20 4 1 Setting...

Page 4: ...l Not Start 43 8 13 Ozone not working 44 Appendix 45 A1 Checking Voltage To Hot Tub 46 A2 Checking Voltages To Devices 47 A3 Checking Current Consumption Of Devices 47 A4 Testing The Flow Switch 48 A5...

Page 5: ...the service industry has made it difficult to raise the price of a service contract or charge more for time and materials than the com petitive shop down the street If your business is to be profitab...

Page 6: ...ult of a safety feature or if a service call needs to be set up Cool and or Ice are generally the result of a spa that has just been filled or refilled and doesn t require any action on the part of th...

Page 7: ...whole family bromine or chlorine etc 12 Does the customer know how to properly clean the filter and that the spa needs to be disabled when doing so Suggest a second filter to the customer if the orig...

Page 8: ...ble component and tool that you may need For example if there is a heating problem or the heater doesn t come on think of all the components that include anything to do with a heat call such as the te...

Page 9: ...it to the customer 14 Always carry a box of filters and a box of the basic chemicals once you have finished the service politely ask if they need any chemicals or a new filter Drop off chemicals in a...

Page 10: ...ou service Compliment customers on the things they are do ing right Tell them how their care and attention can stop trouble before it starts Mention if you noticed any adverse conditions especially if...

Page 11: ...tic protective bags 2 3 What About Wrist Straps And Special Mats The purpose of these devices is to keep the technician the work surface and the circuit board at the same electrical potential and drai...

Page 12: ...zone Injector LED Lighting One Underwater ProLite with 7 Color Modes One Colored Waterfall Lights Cabinet Synthetic Cabinet in Harvest Wheat Autumn Red or Silverwood Color Acrylic Colors Textured Blue...

Page 13: ...ns Specifications Subject to Change Without Notice Front Back Spa Operation Subject to Change without Notice A C B D Diverter Valve 2 Directs Jet Pump 2 Output Between Jet Group C or D Air Control 2 O...

Page 14: ...LED Lighting One Underwater ProLite with 7 Color Modes One Colored Waterfall Lights Cabinet Synthetic Cabinet in Harvest Wheat Autumn Red or Silverwood Color Acrylic Colors Textured Bluegrass Marine O...

Page 15: ...ons Specifications Subject to Change Without Notice Front Back Spa Operation Subject to Change without Notice B A C Diverter Valve 1 Directs Jet Pump 1 Output Between Jet Group A or B Air Control 2 Op...

Page 16: ...LED Lighting One Underwater ProLite with 7 Color Modes One Colored Waterfall Lights Cabinet Synthetic Cabinet in Harvest Wheat Autumn Red or Silverwood Color Acrylic Colors Textured Bluegrass Marine O...

Page 17: ...at E 28 00 71 1cm F 31 25 79 4cm Dimensions Specifications Subject to Change Without Notice Spa Operation Subject to Change without Notice B Air Control 2 Opens Closes Air Inlet to Jet Group B A B Air...

Page 18: ...ting One Underwater ProLite with 7 Color Modes One Colored Waterfall Lights Cabinet Synthetic Cabinet in Harvest Wheat Autumn Red or Silverwood Color Acrylic Colors Textured Bluegrass Marine Onyx Saha...

Page 19: ...rylic to Lowest D 28 00 71 1cm Point in Seat E 27 75 70 5cm Dimensions Specifications Subject to Change Without Notice Spa Operation Subject to Change without Notice A Air Control 2 Opens Closes Air I...

Page 20: ...ycle Start Time Two methods for setting the filter cycle start time are possible Turn power on to the hot tub two minutes prior to the desired filter cycle start time or Press and hold both the Warmer...

Page 21: ...nually cancel an active filter cycle or to activate the main jet pump between filter cycles Refer to the options below F4 1 hour of filtration a day 1 2 hour cycle every 12 hours F5 1 1 2 hours of fil...

Page 22: ...ecting Jets Speed To select jet speeds 1 Press JET 1 button once for low speed a second time for high speed a third time to turn Jets Pump 1 off 2 J 345 and J 335 only Press JET 2 button once for high...

Page 23: ...pers Refer to the jumper pin table and circuit board diagram below for specific details WHT J2 J3 Transformer 120 VAC J4 J20 J21 J12 J14 J16 J11 J15 J13 J17 J7 J8 J9 J10 J5 J6 Heater IN Heater OUT F1...

Page 24: ...s time to display the current temperature setpoint You can change the setpoint by press ing either the COOLER or WARMER buttons within 3 seconds Each button press increases or decreas es the temperatu...

Page 25: ...ugh the hot tub to cool it down Refer to test steps 1 4 below 1 Verify the actual water temperature with an accurate thermometer If the actual water temperature is less than 112 F 44 C proceed to step...

Page 26: ...ndition persists proceed to step 2 2 Remove the switch from the fitting making note of the number of turns revolutions it takes to do so Visu ally inspect the switch for debris interference or damage...

Page 27: ...ween heater input relay and TB1 main power terminal block No Yes Replace circuit board Is there current draw Refer to section A3 page 47 for expected heater current consumption values Check heater ele...

Page 28: ...is interference Remove debris if present Test switch for continuity 0 when closed and for infinite when open fig E Does switch operate cor rectly Install switch making sure flow arrow points in direct...

Page 29: ...n Circuit Board Use Extreme Caution While Servicing Circuit Board Is there correct voltage coming to the hot tub at TB1 240 VAC 10 or 120 VAC 10 for convert ible models Put hot tub in standard filtrat...

Page 30: ...water level 3 Check for clogged ex cessively dirty filter 4 Check for secondary screen filter 5 Is pump moving water Remove flow switch con nector from circuit board at point 23 fig H Place jumper acr...

Page 31: ...is not flashing FL1 Standard Troubleshooting Approach Put hot tub in standard filtration mode pg 22 Set temperature high enough to initiated a heat call Remove power to hot tub then plug in a spare c...

Page 32: ...ater out on the circuit board test points 6 7 Refer to pages 50 51 for your circuit board configuration If possible clean and renew the connections If a relay is physically burned at the connections r...

Page 33: ...t the transformer secondary Refer to appendix pages 57 If power exists on the transformer secondary plug in a spare control panel Still nothing Replace the circuit board 3 If no power exists at the tr...

Page 34: ...on the hot tub 90 of a GFCI s tripping problems are the direct result of improper wiring or installation 1 Has the GFCI always tripped or has it just recently started tripping Has the hot tub just bee...

Page 35: ...wires two hots a neutral and a ground at the disconnect for the GFCI to properly function 14 Is this a 3 wire or a 4 wire hook up from the breaker box to the spa The J 325 J 335 J 345 are all 240 VAC...

Page 36: ...What is the voltage between one hot lead to ground and the other hot lead to ground This should be 120 VAC on a 240 VAC powered spa 26 What is the voltage between one hot lead and the neutral There s...

Page 37: ...controls If water is backing up into the control it will leak out possibly onto an electrical component 37 Is the control panel properly sealed as to not allow water to leak down onto the load box 38...

Page 38: ...the connection between circuit board and light DCU con trol box OK Change Light DCU Control box Does light work now Replace circuit board Correct connection Yes No No Yes Yes Yes Circuit Board Illust...

Page 39: ...ump Not Turning Standard Troubleshooting Approach Danger Electrical Shock Hazard Exists High Voltage Present On Circuit Board Use Extreme Caution While Servicing Circuit Board Press JETS Button to tur...

Page 40: ...eshooting Approach Is the water level OK Is the filter cartridge clogged or dirty Is the filter installed correctly Clean or replace filter cartridge Take pump housing apart Is debris pres ent in pump...

Page 41: ...Use Extreme Caution While Servicing Circuit Board Press JETS 1 button Does motor make a laboring sound Is voltage from circuit board to pump correct after pump quits Check for 240 VAC 120 VAC for con...

Page 42: ...mp impeller Danger Electrical Shock Hazard Exists High Voltage Present On Circuit Board Use Extreme Caution While Servicing Circuit Board Is 240 VAC 120 VAC for convertible models pres ent at pump out...

Page 43: ...re seems to be no overheating problem yet the motor keeps cutting out the pump s thermal switch may be bad In this case the pump should be replaced 8 12 Pump Hums And Will Not Start If the pump impell...

Page 44: ...circuit board ozone outputs Convertible models only Is there a faint buzzing sound coming from the CD ozonator s internal high voltage arching chamber Or is there current draw from the ozonator 0 1 A...

Page 45: ...45 Appendix...

Page 46: ...ponents with 120 VAC Verify Power Connections As Follows US Canada J 315 Model 120 VAC 60Hz fig K Hot to Neutral Measure across test points 1 and 23 with voltmeter for 120 VAC Hot to Ground Measure ac...

Page 47: ...AC Heater 6 and 7 120 VAC or 240 VAC Ozone Generator 14 and 15 120 VAC Depends whether hot tub is Connected to 120 VAC 3 wire or 240 VAC 4 wire supply 2004 ProTech LED J 335 J 345 US Canada Export 50...

Page 48: ...d fuse should read continuity ohms a blown fuse will read no continuity infinite ohms Caution Make sure replacement fuses are exactly those listed above Never test a fuse for continuity while it is in...

Page 49: ...just as quickly as bromine the resulting bro mine compounds are a much better disinfectant than the resulting chlorine compounds Therefore ozone and bromine team up better to do the overall job than o...

Page 50: ...Use copper conductors ONLY Wire size must be appropriate per NEC and or local codes 4 If hot tub is to be operated on 30A service make sure the jumper provided at location JP1 1 2 on the circuit boar...

Page 51: ...of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any inteference received including interference that ma...

Page 52: ...oad Neutral Wire Note service disconnect not shown in this diagram B R Red Red Hot Pigtail Neutral Bus Ground TB2 Black Black Hot Green GFCI Sub Panel Main Panel Hot Tub Load Box 2 Pole GFCI Breaker G...

Page 53: ...Note service disconnect not shown in this diagram B R Red Red Hot Pigtail Neutral Bus Ground TB2 Black Black Hot Green GFCI Sub Panel Main Panel Hot Tub Load Box 2 Pole GFCI Breaker Ground J 315 240...

Page 54: ...E Note service disconnect not shown in this diagram B Red Hot Pigtail Neutral Bus Ground TB2 Black Black Hot Green GFCI Sub Panel Main Panel Hot Tub Load Box 2 Pole GFCI Breaker Ground J 315 120 VAC 3...

Page 55: ...39000 69 8 21 37290 71 6 22 35400 73 4 23 34170 75 2 24 32700 77 0 25 30000 78 8 26 28740 80 6 27 27540 82 4 28 26400 84 2 29 25311 86 0 30 24270 87 8 31 23280 89 0 32 22329 91 4 33 21429 93 2 34 205...

Page 56: ...de Shown while Plugged into Circuit Board J2 Connector Cable Side Shown while Plugged into Circuit Board Connector Side View TINE Hi limit Sensor Temperature Sensor PIN Paper Clip Hi limit Sensor wire...

Page 57: ...of a dedicated grounded type electri cal outlet Do not use an extension cord of any type If the hot tub is more than 10 feet from an outlet it must be hard wired to a single pole 15 amp GFCI breaker R...

Page 58: ...stereo power supply and the deck for 12 15 volts DC If voltage is unstable fluctuating or inadequate replace the power supply 4 If the power supply and the fuses all test properly in steps 1 3 and th...

Page 59: ...Hi Limit Sensor 6600 168 Curled finger Connectors All Light Bulb 6560 420 Underwater LED Multi color Light All Models Owner s Manual 6530 377 All Domestic and Export Models Ozone Generator 6473 123 2...

Page 60: ...nent or tem perature sensitive device e g temperature sensor heater element etc Ozonator A device that produces ozone gas by passing air through a Corona discharge high voltage arc All LED models intr...

Page 61: ..._____________________________________________ Phone __________________ 1 Model of Hot Tub___________________________ 2 Serial Number_______________________________ 3 Operating Voltage_ ________ Input...

Page 62: ...62 Notes...

Page 63: ...cuzzi Hot Tubs 14525 Monte Vista Avenue Chino CA 91710 U S A Phone 909 606 1416 Fax 909 393 1583 Web site http www jacuzzipremium dealers com Revision A 10 06 2006 Jacuzzi Hot Tubs Created in the U S...

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