PROBLEM
REMEDY
PROBABLE CAUSE
25
A. Check circuit breaker.
B. Reset thermostat.
C. Adjust pressure switch.
D. *
E. Check circuit breaker.
1. Water will not heat.
2. Water not clean.
A. Filters clogged (dirty).
B. Skimmer basket clogged.
C. Clogged or blocked suction
strainer.
D. Improper maintenance.
E. High content of solids in
water.
A. Clean or replace.
B. Clean.
C. Clean.
D. See Maintenance/Water
Chemistry.
E. Drain and refill spa.
A. Use spa thermal cover.
B. Repair leak.
A. Excess evaporation..
B. Leak in plumping line.
3. Abnormal water usage.
5. No water flow from jets.
6
. Noisy pump and motor.
A. Circuit breaker tripped.
B. Shut-off valve closed.
C. Low water level.
D. Leak in suction line,
discharge line or connections.
E. Pump or motor faulty.
F. Pumps lost prime.
A. Reset circuit breaker.
B. Open valves.
C. Fill spa to middle of skimmer
opening.
D. Repair leaks.
E. *
F. Prime pumps
A. Only filter pump running.
B. Only whirlpool pump running.
C. Dirty filter(s).
D. Plugged strainers.
E. Low water level.
F. Shut-off valves closed.
G. Suction, skimmer, or
discharge partially clogged.
H. Worn or damaged pump seal.
I. Foreign object lodged in pump.
A. Turn on whirlpool pump.
B. Turn on filter pump.
C. Clean and replace.
D. Clean.
E. Fill spa to middle of skimmer
opening.
F. Open valves.
G. Clean strainers or skimmer baskets.
H. *
I. *
4. Low water flow
from jets.
A. No power to the heater.
B. Thermostat set too low.
C. Pressure switch set too high
on gas heater.
D. Failure of heater thermostat.
E. Filter pump not on.
A. Leakage of air into suction.
B. Blocked suction.
C. Vibrating parts attached to
motor or support brackets.
E. Damaged or worn motor
bearings.
F. Impeller rubbing inside case.
G. Debris inside pump.
A. Locate and repair leaks.
B. Clean suction strainers.
C. Tighten fasteners.
E. *
F. *
G. *
TROUBLESHOOTING GUIDE
* Note: The skills and tools necessary for the safe repair of this spa require the services of qualified service
personnel. Contact your Jacuzzi Whirlpool Bath Authorized Service Agent or Dealer.
