GO-2400MC-PGE | GO-2401MC-PGE | User Manual (Ver. 3.0)
Miscellaneous
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Miscellaneous
Troubleshooting
Check the following before requesting help. If the problem persists, contact your local JAI distributor.
Power Supply and Connections
Issue
: The POWER/TRIG LED remains lit amber and does not turn green, even after power is
supplied to the camera.
Cause and Solution
:
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Camera initialization may not be complete due to a lack of power. Check the 6-pin power cable
connection.
Or the GigE connection may be not established. Check the ethernet cable connection.
Image Display
Issue
: Gradation in dark areas is not noticeable.
Cause and Solution
: Use the gamma function to correct the display. As the light-emitting properties
of the monitor are not linear, the entire image may be darker or the gradation in the dark areas may be
less noticeable when camera outputs are displayed without processing. Using the gamma function
performs correction to produce a display that is close to linear. For details, see
Settings and Operations
Issue
: Settings cannot be saved to user memory.
Cause and Solution
: You cannot save to user memory while images are being acquired by the
camera. Stop image acquisition before performing the save operation.
Issue
: I want to restore the factory default settings.
Cause and Solution
: Load Default under User Set Selector in the Feature Properties tab to restore
the factory default settings.
