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2022.02

Quilt Maker 15 User Manual

Safety Section

This device complies with Part 15 of the FCC Rules. 

Operation is subject to the following two conditions: 

(1) This device may not cause harmful interference, and 

(2) this device must accept any interference received, 

including interference that may cause undesired 

operation. 

Note:

 Do not operate your Janome Quilt Maker 15

® 

quilting machine until you have completely read the 

information contained in this manual. Please keep all 

packaging and order information for warranty purposes.

IMPORTANT SAFETY INSTRUCTIONS

Read all instructions before using this machine.
When using this machine, basic safety precautions 

should always be followed, including the following:

DANGER 

— To reduce the risk of electric shock:

  •   A quilting machine should never be left unattended 

when plugged in. Always unplug the machine from 

the electrical outlet immediately after using and 

before cleaning.

WARNING 

— To reduce the risk of burns, fire, 

electric shock, or injury to persons:

 •   The Janome Quilt Maker 15

 

is heavy. Never attempt 

to lift it alone. Always use two people when lifting. 

Always lift from the throat of the machine, not from 

the handlebars.

 •   Always unplug the Janome Quilt Maker 15

 

from the 

electrical outlet when performing any maintenance, 

changing the needle, removing thread locks, or when 

left unattended.

 •   Do not unplug by pulling on cord. To unplug, grasp 

the plug, not the cord.

 •   Keep fingers away from all moving parts. Use caution 

around the needle or sharp external components. 

 •   Change the needle often. Do not use bent or dull 

needles. “Every quilt deserves a new needle”.

 •   Switch the machine to the symbol off, or 0, position 

to turn it off when making any adjustments in the 

needle area, such as threading needle, changing 

needle, threading bobbin, changing hopping foot, 

and so forth.

 •   Never drop or insert foreign objects into any 

opening.

 •   The Janome Quilt Maker 15

 

should only be used 

indoors away from moisture.

 •   The Janome Quilt Maker 15

 

should not be stored or 

used in extreme temperatures.

 •   Use the Janome Quilt Maker 15

 

only for its intended 

use as described in this manual.

  •  

To disconnect from the wall outlet, push the switch 

to the off position, then remove the plug from outlet 

pulling from the plug, not the cord. Never operate 

the Janome Quilt Maker 15

 

if the cord is damaged or 

not working correctly. If a mechanical or electrical 

problem is encountered, return the Janome Quilt 

Maker 15

 

to the nearest authorized service center or 

the manufacturer for examination, repair, electrical, 

or mechanical adjustment.

 •   It is not recommended that the Janome Quilt Maker 

15

 

quilting machine be used with any machine quilting 

frame other than those recommended by Janome.

 •   Use this quilting machine only for its intended use 

as described in this manual. Use only attachments 

recommended by the manufacturer as contained in 

this manual.

 •   Never operate the machine with any air openings 

blocked. Keep ventilation openings of the machine 

free from the accumulation of lint, dust, and loose 

cloth.

 •   Do not operate where aerosol (spray) products are 

being used or where oxygen is being administered.

 •   Do not pull or push the machine across the fabric 

excessively while stitching. It may deflect the needle 

enough to cause it to break. 

 •   Use only needles designed for free motion quilting 

and recommended by Janome for this machine. 

Other types of needles may be break during normal 

quilting.

 •   Children shall not play with the machine. Close 

attention is necessary when this machine is used 

by or near children.

 •   This sewing machine may be used by children age 8 

years and above and persons with reduced physical, 

sensory, or mental capabilities or lack of experience 

and knowledge if they have been given supervision 

or instruction concerning use of the machine in a 

safe way and understand the hazards involved. 

  •   Cleaning and user maintenance shall not be made 

by children without supervision.

  •   When machine is not in use unplug from all power 

sources.

Summary of Contents for Quilt Maker 15

Page 1: ...15 Quilting Machine INSTRUCTION MANUAL...

Page 2: ...bsite offers tutorials quilting patterns videos and more educational materials for your Quilt Maker 15 Remember if you ever have questions your local Janome Dealer can help you For general questions p...

Page 3: ...ing with the Quilt Maker 15 31 Preparing to Quilt 31 Free Motion Quilting 33 Updating the Quilt Maker Software 33 Machine Maintenance 34 Clean and Oil Your Quilt Maker 15 34 Maintenance Schedule 35 Qu...

Page 4: ...Quilt Maker 15 should only be used indoors away from moisture The Janome Quilt Maker 15 should not be stored or used in extreme temperatures Use the Janome Quilt Maker 15 only for its intended use as...

Page 5: ...al Specifications The Janome Quilt Maker 15 utilizes high tech electronics and an innovative touch pad user interface to offer greater functionality and ease of operation to home quilters than ever be...

Page 6: ...n equipmentgrounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances DANGER...

Page 7: ...sory 4 Machine encoder connector 5 Machine encoder 6 Laser pin optional accessory 7 Front handlebars 8 Front display 9 USB port Close up View of Needle Area 10 Presser bar 11 Presser bar jam nut 12 Ho...

Page 8: ...Take up spring 28 Top tension assembly 29 Thread stirrup 30 Take up lever 31 Lower thread guide Page 8 2022 02 Quilt Maker 15 User Manual IMPORTANT Only rotate the hand wheel toward you from this sid...

Page 9: ...e 9 Rear View Back View 32 Rear handlebar mounting holes 3 33 Rear handlebar connection cover 34 Carriage encoder connection jack 35 Carriage encoder cable clip 36 Power input module with fuse holde 3...

Page 10: ...on the back of the machine to the left of the power cord Plug the other end into the encoder 4 Secure the carriage encoder cable through the clip at the back of the machine Check that there is no stra...

Page 11: ...r most other quilting activities U CAUTION To prevent any electrical damage to the handlebars always turn off all power to the machine when connecting or disconnecting the handlebars To install the Fr...

Page 12: ...NOT remove the screws 3 Re tighten the two screws They hold the connection board to the machine 4 You will need three M5 x 12 SKB ZN screws for the rear handlebars included in the Quilt from the Back...

Page 13: ...hine 1 You ll need the thread mast with washer and nut 2 Remove the nut and washer 3 Place the washer against the top of the machine cover 4 Screw the nut onto the thread mast all the way 5 Place the...

Page 14: ...the ruler base Pull the ruler base towards you and then up and away from the machine To use rulers and templates with your quilting machine U CAUTION Use only 1 4 inch thick rulers with your machine D...

Page 15: ...shows an arrow which indicates the direction of the laser light when energized The label must remain in place on the laser Removing the label voids the laser s warranty Laser Safety When using the las...

Page 16: ...fingertips to bring the light into focus Be very careful to not scratch the lens when using the screwdriver Horizontal Spool Pin The optional Horizontal Spool Pin allows you to use threads that need...

Page 17: ...recommended needle system for your Quilt Maker 15 quilting machine The machine is timed to use this specific type of needle System 134 which is designed to work with the high quilting speeds and mult...

Page 18: ...erted The needle bar has a sight hole above the needle bar clamp screw Make sure the needle is touching the top of the sight hole If it is not all the way up the machine timing will be off and it may...

Page 19: ...ric may also require a larger needle Hopping Feet Your machine comes with two hopping feet a ruler foot comes installed and an open toe foot Use the ruler foot for everyday quilting and ruler work and...

Page 20: ...e Feet Janome offers several optional accessory feet that can be used for everyday quilting as well as special techniques Explore the possibilities with these videos Bobbin and Bobbin Tension The Quil...

Page 21: ...ase in the palm of your hand with the open end facing up 2 Wrap the thread once around the index finger of the opposite hand and attempt to lift the bobbin up by the thread The bobbin case should stan...

Page 22: ...owever some very delicate threads like metallic or monofilament may require less tension If you are having problems with thread breaking try threading only one or two holes of three hole thread guide...

Page 23: ...reful that the thread does not twist around the needle ONLINE For more information about threading the machine watch the video at https www youtube com watch v lb9MEK7bkLo t 377s 1 Spool pin 2 Thread...

Page 24: ...sion IMPORTANT Before adjusting your top tension remember to floss the top thread UP between the tension discs or it will float outside the discs providing little or no top tension This could cause si...

Page 25: ...Thread to the top of the quilt 1 After the machine is threaded move the machine over the quilt to your starting location 2 While firmly holding the tail of the needle thread press the needle up down k...

Page 26: ...k 2 Stitch to check top tension To adjust the top tension turn the knob in quarter turns or 15 minute increments 3 If thread looks like Diagram A Problem The top thread is too tight Solution Turn the...

Page 27: ...f the leader about 1 4 inch away from the edge Place pins about 1 2 inch apart Start pinning at the center and work your way to one side being careful not to stretch the fabric Return to the center an...

Page 28: ...TION LEADERS LOW POSITION LEADERS LOW POSITION Backing Pole Top Pole Take up Pole Idler Pole Backing Pole Top Pole Take up Pole Idler Pole Backing Pole Top Pole e Backing Pole Take up Pole Idler Pole...

Page 29: ...From time to time Janome may release a software update for your machine This update feature enables you to take advantage of the latest new capabilities added to your machine When an update is releas...

Page 30: ...machine To clean the Bobbin Area and oil the Bobbin Hook 1 Turn off the machine Remove the bobbin and bobbin case 2 Clean the bobbin basket area using a lint brush provided or a quick blast of canned...

Page 31: ...enance that you do on a regular basis when you quilt you should have your machine serviced by an authorized Janome Dealer every 24 months or 10 million stitches whichever occurs first They will take c...

Page 32: ...OGGLE through menus Press to SELECT Press to START STOP Box around icon indicates which item is selected Menu symbol indicates screen is a sub menu Menu Screens Box around icon is the selected item Pr...

Page 33: ...hem and you ll be ready to quilt Precision Cruise Manual On Home screen BLACK indicates machine is not running On Home screen BLUE indicates machine is running Display Machine OR Encoder Key Motor Nee...

Page 34: ...h menus OR Press to SELECT OR Press to START STOP The option or setting selected will be highlighted by a box around the icon Home Screen Home Screen Indicates machine IS NOT running Black Home Screen...

Page 35: ...move at the Cruise speed stitches per minute anytime you pause the machine until you press the Start Stop key on the handlebar to fully stop quilting Manual Stitching Mode Select the Manual icon and t...

Page 36: ...ual 2022 02 Menu Press the Plus and Minus keys simultaneously to open the Menu screen Use the Plus or Minus key individually to move to the desired menu option Press the Needle Up Down key to select o...

Page 37: ...r inch setting The value may be adjusted with the Plus or Minus keys while the machine is running or stopped The range is 4 SPI to 18 SPI Cruise Mode Select Cruise Mode by toggling to the Cruise icon...

Page 38: ...le Up Down key to select Cruise Stitch Mode The Cruise Speed menu will open The Cruise speed is the SPM the machine will stitch regardless of how the machine is moved Adjust the Cruise speed by pressi...

Page 39: ...op option Press Needle Up Down to select Use the Plus or Minus key to toggle to the desired Needle Stop position Needle Up The needle will cycle to the Up position when you stop quilting Start Stop ke...

Page 40: ...ter than the stitch regulation encoders can track Turn Over speed Alarm ON or OFF Press the Plus and Minus keys simultaneously to take you to the Menu Screen Press the Plus or Minus key to toggle to t...

Page 41: ...us key to toggle to the Stitch Count option Press the Needle Up Down key to select The top count is the Project Stitch Count To reset the Project Stitch Count press Plus or Minus to toggle to it then...

Page 42: ...on encoder left to right right to left and Y Stitch regulation encoder front to back back to front counts Press Needle Up Down key to open the Encoder Test Move the Quilt Maker 15 around the frame Pas...

Page 43: ...not toggle between selected and unselected as the hand wheel is turned the motor has failed Press the Needle Up Down key to return to the Diagnostics Menu Needle Position Encoder Tests needle positio...

Page 44: ...ort on the left side of the nose cover on the Quilt Maker 15 machine Use the Plus or Minus key to toggle between Display and Machine Update Press Needle up Down key to begin the update You will hear b...

Page 45: ...eedle Up Down key to open the Information Menu The hardware version followed by the firmware version is shown The Display information is on top the Machine information is below Press the Needle Up Dow...

Page 46: ...s that can be displayed are shown below Over Under Voltage This icon appears when the machine has detected a voltage that is out of range for an extended period of time Power cycle the machine by turn...

Page 47: ...n incorrect motor sensor sequence please contact your retailer for repairs Over temperature The over temperature icon appears if the machine is being stressed by an obstruction the machine is stitchin...

Page 48: ...coder end and the machine end to ensure it is completely plugged in Also check the X encoder at the back of the carriage and the cable for damage Clear the screen by pressing any key Y Encoder This ic...

Page 49: ...amage as well as skipped stitches thread breakage or shredding Always change the needle if it has been hit bumped or pulled off center while maneuvering the machine over the quilt A slightly bent need...

Page 50: ...position the needle throat plate or hopping foot Replace with a new needle Stitches Are Puckered Corrective Measure s The tension is not balanced Balance the tension of the top thread after ensuring...

Page 51: ...t Now re oil the hook and make sure the hand wheel turns freely without the hook hitting the needle It is possible for a thread lock to cause a timing problem Thread Nests under Quilt Corrective Measu...

Page 52: ...rot or wet rot which makes thread brittle Do not use thread which is of poor quality rotted or brittle Top and bobbin tensions not balanced Balance the tension of the needle thread after ensuring the...

Page 53: ...me technician Damage or burr at needle hole of throat plate or other thread handling part If thread is shredding at the throat plate check for burrs or jagged edges Gently rub with emery cloth to remo...

Page 54: ...ed within this period manufacturer will provide free replacement parts customer pays for labor and shipping The 5 year electronic electrical warranty will be invalid if the machine is left plugged int...

Page 55: ...use besides machine quilting applications using customary fabrics threads and accessories Operator error in the customary use of the Product Internal adjustments tampering or parts replacement done by...

Page 56: ...www janome com...

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