Janome Quilt Maker Pro 20 VERSA ST, User Manual

Page 1: ...is document is not warranted to be error free Janome America Inc assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this ma...

Page 2: ...ting Finding Information What are you looking for Find it here Warranty Information User Manual Safety Information User Manual Regulatory Information User Manual What s Included with your Machine User...

Page 3: ...he Thread Mast 15 Installing the Color Touchscreen 16 Using Your Machine 18 Power Switch 18 Lighting 18 Magnetic Tool Minder Collar 18 Machine Needle 19 Hopping Feet 21 Bobbin and Bobbin Tension 22 Th...

Page 4: ...ttings 47 Information Screens 53 Machine Maintenance 56 Clean and Oil Your QMP20 Versa ST 56 Maintenance Schedule 57 Troubleshooting 58 Appendix 1 65 QMP20 Versa ST Warranty 66 67 QMP20 VersaST_User M...

Page 5: ...ler or send it for repair If you don t pack the machine properly or if you don t use the correct packaging materials the machine could be damaged Janome is not liable for damage that occurs during ret...

Page 6: ...gged in Always unplug the machine from the electrical outlet immediately after using and before cleaning WARNING To reduce the risk of burns fire electric shock or injury to persons The QMP20 Versa ST...

Page 7: ...his manual Never operate the machine with any air openings blocked Keep ventilation openings of the machine free from the accumulation of lint dust and loose cloth Do not operate where aerosol spray p...

Page 8: ...or clean the machine when you leave the machine unattended 3 Connect the machine directly to the wall outlet or to a surge protector that connects directly to the wall outlet Do not use extension cor...

Page 9: ...nt with the following provisions Store machine in the original packaging which contains the internal supports designed specifically to maintain and protect the machine during transport or storage Deta...

Page 10: ...d Manual Mode from 25 stitches per minute to 2500 stitches per minute Regulated Mode from 0 stitches per minute to full speed Stitches Per Inch 4 stitches per inch to 24 stitches per inch Basting mode...

Page 11: ...s and US and international laws for electromagnetic compliance Outlet Power 120 watts maximum Sew Foot Stroke Lift 5 mm Needle Bar Stroke 35 3 mm Take Up Stroke 73 mm Lubrication main components Klube...

Page 12: ...Display 4 Front ON OFF Switch 5 Front Base 6 Rear Base Close up View of Needle Area 7 Needle Stop Sight Hole 8 Needle Bar Clamp Screw 9 Needle 10 Hopping Foot 11 Needle Plate 1 2 3 4 7 8 9 10 11 5 6...

Page 13: ...ools 16 Thread Tray Close up of Tension Assembly 17 Thread Take up Lever 18 Three hole Thread Guide 19 Thread Guide 20 Top Tension Assembly with Take up Spring 21 Thread Stirrup 22 Thread Break Sensor...

Page 14: ...connection not used 26 Machine to handlebar connection not used 27 Machine to Pro Stitcher communication not used 28 Main power connection 29 Main on off power switch connection 27 24 25 26 28 29 QMP...

Page 15: ...ot Pedal 1 Plug in the foot pedal cord end into the foot pedal connector that is attached to the table 2 Place the foot pedal under the table where operator can reach it from the front of the machine...

Page 16: ...splay locate the four 4 40 screws and a small Phillips screwdriver not provided You ll also need the display with the hinges attached to the bottom row of connectors on the back of the display 2 Inser...

Page 17: ...to the display NOTE The USB connection on the right of the display is used for updating the display and the machine software IMPORTANT Note the other connections on the bottom of the display for powe...

Page 18: ...h switches and unplug the power cord from the power source IMPORTANT Refer to the safety instructions Lighting The QMP20 Versa ST includes several lights to make it easy for you to see your quilting a...

Page 19: ...hes Less needle breakage Less thread breakage especially at high speeds Less thread splicing or shredding Optimum fabric protection IMPORTANT Change the needle regularly We recommend you use a new nee...

Page 20: ...t a bit more The QMP20 Versa ST runs at very high speeds and this ensures the needle will not loosen while quilting However do not over tighten the needle clamp screw as this may strip the threads of...

Page 21: ...sert Push the foot up as far as it will go 3 Tighten the foot firmly with the 2 5mm hex wrench 4 Ensure the middle of the foot opening is centered with the needle when the foot is fully tightened with...

Page 22: ...e QMP20 Versa ST quilting machine uses M class bobbins that are larger than home sewing machine L class bobbins The larger bobbins hold more thread and enable you to quilt for a longer time between bo...

Page 23: ...end facing up 2 Wrap the thread two to three times around the index finger of the opposite hand and attempt to lift the bobbin up by the thread The bobbin case should stand up on its side and slightly...

Page 24: ...lting with the QMP20 Versa ST is its ability to handle many different types of thread You can quilt with almost any high quality thread as long as you first adjust the bobbin tension and then adjust t...

Page 25: ...g and backing Then quilt some loops and swirls and look at the stitches on top and underneath to ensure the tension looks good Fine tune the tension as needed To adjust the Top Tension 1 Test stitchin...

Page 26: ...eyelet from back to front continuing to the thread guide 2 Continue to the three hole thread guide Wrap all three holes from back to front being careful not to cross threads This is recommended for mo...

Page 27: ...he pigtail thread guide and thread through the needle bar thread guide hole 6 Make sure the thread follows the groove down the front of the needle and insert the thread through the eye of the needle f...

Page 28: ...2 While firmly holding the tail of the needle thread with the left hand choose one of the following methods to cycle the needle through one full rotation to bring the bobbin thread to the top of the q...

Page 29: ...not pressed and the symbol on the button will change from the play arrow to a double line pause icon The button color will also change to green When the button is pressed again the machine will stop...

Page 30: ...or graphics When you touch a button it will toggle on or off open a pop up box for you to enter information or open a screen with more options If a button cannot be used usually because another proce...

Page 31: ...e threading guide and needle thread guide For more information about the system information that is available see Information Screens in the Toolbar Options section of this manual This area of main sc...

Page 32: ...wn position when you press the stop start button to stop stitching Your choice displays in green This button does not move the needle but rather indicates your preference for the final needle position...

Page 33: ...our finger down from the top of the on screen handwheel in the direction of the arrows to cycle the needle bar and the presser bar NOTE You can if necessary move your finger in an upward motion to tur...

Page 34: ...a consistent speed Experiment with different combinations of quilting speed and stitches per minute to find what optimally works for you To use manual stitching mode Touch the Manual button and then s...

Page 35: ...setting Touch the save button next to one of the speed percentage presets to save the current setting as a preset QUILTING TIP Set the machine at a medium speed such as 40 and begin moving fabric unti...

Page 36: ...the needle will continue moving at the cruise speed speed percentage until you press the Stop button on the touchscreen The minimum speed of the needle is dependent upon the speed percentage setting y...

Page 37: ...ength of the ruler for the span of your hand and stop moving the fabric but do not press the Stop button When you stop moving the fabric the needle pauses Move the ruler and then begin moving the fabr...

Page 38: ...the stitches per inch box on the screen until you see 5 stitches per inch Continue touching the minus button and the five basting stitch options appear Choose the one you want to use either B1 4 B1 2...

Page 39: ...ne To open the Lights screen touch the Lights icon in the Toolbar After selecting the icon it turns blue and the Lights screen opens Controls Lights Opens Machine Tools Opens Machine Settings Displays...

Page 40: ...e the same when you turn them on again Machine Tools To open the Machine Tools touch the Tools icon in the Toolbar After selecting it the icon turns Blue After you select an option the button backgrou...

Page 41: ...a stop watch 1 When you begin a new quilt press Reset 2 When you are ready to begin tracking the time spent on a quilt press Play Proceed with your quilting When you are through quilting for a time p...

Page 42: ...he alarm setting by pressing the plus or minus buttons which increments the setting by one minute at a time 2 Touch the alarm icon to turn on the quilting alarm When the time has elapsed an alarm will...

Page 43: ...new capabilities added to machines When an update is released download the updated file s to a USB drive using a computer that is connected to the Internet NOTE The downloaded files may be in a zippe...

Page 44: ...nserted USB drive has connected to the front display touch the machine icon to update the machine s software 2 You will then be prompted to choose the file you want to use to update the machine softwa...

Page 45: ...e the display software Touch the Select Version box and then select the filename of the update file you downloaded 3 When the message box appears select New and Install 4 Be patient as this will take...

Page 46: ...full clockwise turns to return the tension close to factory settings Diagnostics There are several diagnostics tests that you may be asked to perform by Janome s technical solutions team or an author...

Page 47: ...und turns green and the screen changes allowing you to customize that setting The next time you touch the Settings icon the last Settings option you used appears Press the Home icon in the upper left...

Page 48: ...w bobbin capacity for a particular type of thread completely fill a bobbin with that thread and insert it into the machine 2 Touch the icon to add a new bobbin Use the pop up keyboard to enter a descr...

Page 49: ...pacity by that much Press the Minus button to decrease the capacity Or touch the Bobbin Capacity box to pop up an on screen number pad and enter the number directly 6 When you are ready to use a full...

Page 50: ...he pop up keyboard Pinpoint Needle Laser The QMP20 Versa ST comes equipped with a needle laser It shows precisely where the needle will enter the quilt Turn the laser ON or OFF with the Laser settings...

Page 51: ...op thread breaks while quilting Over Speed Alarm Alerts you if you are moving the fabric faster than 100 of motor capacity and therefore are quilting too fast for stitch regulation to work properly Be...

Page 52: ...panish To select a language Touch the Settings icon in the Toolbar Then touch the Languages button to set the language Press the down arrow to display the list of available languages Touch your prefer...

Page 53: ...e button To see the machine threading diagram For quick reference the QMP20 Versa ST has an on screen guide that shows how to thread the machine For more information about threading the QMP20 Versa ST...

Page 54: ...f the buttons along the left to see close up diagrams of Steps 1 through 3 4 through 9 and 10 through 12 1 3 4 9 10 12 QMP20 VersaST_User Manual _3 23 indd 54 QMP20 VersaST_User Manual _3 23 indd 54 3...

Page 55: ...Count Shows the lifetime stitch count for your machine Lifetime Machine Time Shows the cumulative time your machine has quilted Machine Hardware Version Shows the electronics board version number Mac...

Page 56: ...r comes first IMPORTANT Only use light sewing machine oil on the hook when oiling your machine To clean the bobbin area and oil the bobbin hook 1 If needed turn off the machine by pressing the front s...

Page 57: ...le In addition to the ongoing cleaning and oiling maintenance you should have your machine serviced by an authorized Janome Retailer every 24 months or 10 million stitches whichever occurs first They...

Page 58: ...the needle if the needle has struck any hard object such as a pin etc The tip of the needle can become damaged or burred resulting in fabric damage as well as skipped stitches thread breakage or shre...

Page 59: ...ay into the needle bar to the needle stop hole b the long groove in the needle is toward the front bobbin case side and c the scarf scooped out part of the back of the needle is toward the back of the...

Page 60: ...ce of the bobbin case at a high speed make sure the case is free of any lint or foreign matter that could impede thread passage through the machine Moving the fabric too fast for needle speed selected...

Page 61: ...g problem Thread Nests Under Quilt Corrective Measure s Not enough tension on top thread Check that the machine is threaded correctly Make certain that the thread is flossed snugly in place between th...

Page 62: ...e poor quality thread or thread that is rotted or brittle Top and bobbin tensions not balanced Balance the tension of the needle thread after ensuring the bobbin tension is adjusted correctly For more...

Page 63: ...ing in one place too long will cause the thread to break Improper needle hook relationship Machine timing needs to be checked Consult an authorized Janome technician Damage or burr at needle hole of t...

Page 64: ...sounds but the threads are not broken Re thread the machine Thread Break Alarm sounds but the machine is threaded correctly If the tensions are not tight enough to make the take up spring pass by the...

Page 65: ...is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the...

Page 66: ...ee replacement parts customer pays for labor and shipping The 5 year electronic electrical warranty will be invalid if the machine is left plugged into a power source when not in use The limited warra...

Page 67: ...ons using customary fabrics threads and accessories Operator error in the customary use of the Product Internal adjustments tampering or parts replacement done by anyone except authorized Representati...

Page 68: ...www janome com QMP20 VersaST_User Manual _3 23 indd 68 QMP20 VersaST_User Manual _3 23 indd 68 3 24 23 3 25 PM 3 24 23 3 25 PM...