Jarven Health Care SCHAMPI CUSHION, User Manual

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6. OTHER INFORMATION

6.1  PRODUCT LIABILITY 

Product liability legislation (EU Directive 85/374/EEC, Swedish Law SFS 1992: 18) establishes the 
manufacturer’s, importer’s or seller’s statutory liability for any damage caused by the product .  
The regulations apply to physical products in the form of movables, even if incorporated into 
another movable or into an immovable . If there is no product which has been the cause of some 
form of property or personal injury, then product liability legislation is not relevant .

6.2  RETURNS AND COMPLAINTS 

Any complaints regarding the product must be notified in writing to Järven Health Care .  
The return of products must be done in accordance with our instructions . Returning a product 
before a complaint case is processed will result in the case being considered closed and 
customer compensation will not be paid .

6.3  DAMAGE UPON DELIVERY 

Any damage of the product must be noted on the accompanying delivery document before 
accepting possession . Then contact Customer Service at Järven Health Care
(+46 660-22 28 50, healthcare@jarven .se) and provide relevant information .

NOTE! For faster processing of your case, we ask you to photograph the transport damage 
as thoroughly as possible before contacting Customer Service.