JASON Hydrotherapy Excel Owner'S Manual Download

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Jason International, Inc. · 501.771.4477 Page 12 of 12 Customer Service: 800.255.5766

WARRANTY REGISTRATION: Register your product’s warranty online at

www.jasoninternational.com

WHIRLPOOL

[WP] PUMP SYSTEM

SYMPTOMS

POSSIBLE CAUSES

RECOMMENDED ACTION

Pump operates, but no air is

injected into the water.

a) Air intake clogged.

a) Refer to installer/dealer.

Pump operates, but water is not

being pumped.

a) Suction or discharge blocked.

a) Check and remove obstruction

b) Suction air leak. (System usually

surges)

b) Make sure union is tight on suction

side of the pump.

Pump leaks.

a) Damaged or defective seal

a) Refer to installer/dealer.

b) Unions cracked, under-tightened,

over-tightened or O-Ring is not seated

properly (possibly pinched).

b) Refer to installer/dealer.

Whirlpool jet not working.

a) Jason jets can be individually opened

or closed.

a) Ensure the jet is in the open

position.

TROUBLE SHOOTING GUIDE

JASON INTERNATIONAL INC. LIMITED WARRANTY

The Company warrants the products of its own manufacture to be free from
defects in workmanship and material for a period of twelve (12) months
from date of installation or eighteen (18) months from date of manufacture,
whichever comes first. Any merchandise which upon Company examination
proves to be defective under normal use and service during the warranty
period will be at the Company’s option repaired, replaced or credit issued in
the amount of the invoice value of the defective merchandise. All other
types of remedies are excluded. This warranty extends only to the owner of
the originally installed merchandise. The Company is not responsible for
labor or other installation costs for the repair or replacement of defective
merchandise. Company reserves the right to substitute new or improved
equipment on any replacements. The repair or replacement of equipment
shall be F.O.B. point of shipment.

This warranty shall not apply to any merchandise which has been subject to
accident, alteration, abuse, misuse, abrasives, corrosion and/or electrolysis,
improper voltage supply, misapplication, careless handling, improper
installation, maintenance, abnormal chemical conditions, nor does this
warranty cover stains, discoloration or the fading of color due to improper
use of chemicals or improperly maintained water chemistry.

This warranty shall not apply to any merchandise or parts thereof which
were not manufactured by Company. Such product or merchandise
manufactured by others shall have only such warranties, in writing, that may
be extended and in force at the time by such other manufacturer or
supplier.

To obtain warranty service, you must contact the retailer from which the
merchandise was purchased or Company’s distributor in your area. Written notice of
warranty defects must be given to the company within thirty (30) days from the
occurrence thereof. Written permission must be obtained by the retailer or
distributor from the Company before any equipment claimed defective is returned
for inspection.

EXCEPT AS PROVIDED HEREIN, COMPANY MAKES NO WARRANTIES
EITHER EXPRESSED OR IMPLIED, AS TO ANY MATTER WHATSOEVER
INCLUDING THE CONDITION OF THE MERCHANDISE, ITS MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. ANY WARRANTIES IMPLIED BY
LAW AND NOT EFFECTIVELY EXCLUDED BY THIS WARRANTY, ARE LIMITED
TO THE DURATION AND REMEDIES OF THIS WARRANTY. IN NO EVENT
SHALL THE COMPANY BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES.

Some states do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, so the above
limitations may not apply to you.

This warranty gives you specific legal rights and you may also have other rights that
vary from state to state.