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Jason International, Inc.  ·  501.771.4477                              Page 7 of 12                                              Customer Service: 800.255.5766 

Copyright © 2021 Jason International, Inc. 

 

 

HUMIDITY 

 

WARNING: Avoid high humidity levels in your 
home.  Mold, mildew, fungi and bacteria which may 
be harmful to health thrive in areas with continued 
high humidity levels; therefore, every precaution 
should be taken to make sure your plumbing 
fixtures, including bathtubs, hydrotherapy baths or 
showers do not become a source of high humidity 
due to improper installations or leaks. 

 

To avoid having your plumbing fixtures become a source 
of unwanted humidity, please make sure the following 
steps are taken prior to installation. 

 

1.  Make sure the area where the bathtub or shower is 

installed is well vented and allows enough ventilation 
and air circulation to dry the bathroom environment 
within a short time after taking a bath or shower. 

 

2.  If your bath or shower unit is tiled-in, use units with 

an integral tile flange or make sure a tile flange kit or 
similar mechanical barriers is installed to prevent 
shower spray, splash or overflow to leak behind the 
bathtub. 

 

3.  Make sure the plumber properly tests your 

hydrotherapy bath before it is roughed in to make 
sure there are no leaks and it is installed with proper 
access to bath equipment. 

 

4.  Make sure that all the plumbing and fixtures in the 

bathroom are in good working order and have no 
leaks. 

 

5.  Do not use carpeting or other material or furniture 

which can hold moisture in your bathroom. 

 

6.  Use disinfectant to clean any bathroom surfaces 

which are regularly exposed to moisture. 

 

7.  Clean and disinfect humidifier and dehumidifiers as 

recommended by the manufacturer.  Replace the air 
filter on the HVAC unit once a month. 

 

8.  Clean moldy surfaces as soon as any mold appears 

by using a detergent/soapy solution and appropriate 
household cleaner.  Always use gloves during 
cleaning. Dispose of any sponges or rags used to 
clean mold. 

 

CLEANING 

 

With minimum care, your acrylic-surfaced bath will retain 
its high-luster finish for many years.  For regular cleaning 
use Jason Bath Cleaner or a mild 

NON-ABRASIVE 

liquid 

detergent solution (i.e. glass cleaner) and a soft, wet cloth 
or sponge.  Do not run the hydrotherapy system with 
foaming cleaners or soaps.  Rinse the bath thoroughly 
after cleaning. 

 

 

 

SURFACE MAINTENANCE 

 

Area with minor scratches or dull surfaces can be restored 
by applying commercially available plastic polish (i.e. 
Novus Plastic Polish No. 2, available at your Jason 
dealer), followed by an application of acrylic paste wax.  
Buff the surface with a clean soft cloth.  Do not use 
sandpaper, steel wool or abrasive rubbing compounds.  

 

If scratches are too deep to rub out, or if the damage 
penetrates the acrylic surface, consult your dealer for 
recommendations on surface repair. 

 

AIR HEATER AND AIR TEMPERATURE 

 

The air heater incorporated into the air blower is 
designed to preheat the incoming air to body 
temperature, not to heat the bath water.  The air heater 
automatically comes on when the air blower is 
activated.  Even though all air baths provide preheated 
air, occasionally some people with sensitive skin might 
experience a cold air sensation.  This sensation is 
caused by the swiftly moving heated air bubbles 
blowing on the wet skin.  This phenomenon can be 
related to the use of a fan for cooling on a hot day.  
While the ambient temperature does not change, the 
moving air makes you feel cooler.  Avoiding this cold air 
sensation is among the reasons Jason avoids placing 
air jets directly beneath the body.  If you experience a 
cool air sensation, which is most noticeable during the 
first few minutes of an air bath, simply move your body 
slightly away from the closest jets. 

 

FLUSHING / SANITIZING 

 

Upon start-up and not to exceed 90 days, your bath and 
plumbing system should be flushed.  To do so, close the 
drain and fill the bath with warm water to at least two (2) 
inches [5.1cm] above the highest jet.  Pour in Jason Bath 
System Cleaner and follow the directions on the bottle.  
DO NOT use bleach or other chlorinated cleansers directly 
on the metal trim. 

 

REPAIR 

 

Refer all plumbing or electrical repair to a qualified service 
technician.  

DO NOT ATTEMPT TO RESOLVE THE 

PROBLEM.  

This can result in danger of electrical shock 

or damage to the unit and will 

VOID THE WARRANTY.

  

Remember, when contacting your dealer or service 
representative; always have your serial number, proof of 
purchase and model number.  This will ensure a quick 
response on warranty items.  The serial number can be 
found on the front page of this manual or on the small card 
adhered to the underside of the bath just above the 
equipment. 
 

ALL WARRANTY REPAIRS MUST BE AUTHORIZED BY 
THE MANUFACTURER BEFORE WORK IS STARTED.

 

USER MAINTENANCE INSTRUCTIONS

 

Summary of Contents for Excel

Page 1: ...o installation Damage to the unit during installation will not be covered by warranty and is the responsibility of the installer ALL WARRANTY CLAIMS ON ACRYLIC SURFACE DAMAGE MUST BE MADE PRIOR TO INSTALLATION Inspect plumbing and bath surface for missing or damaged components Alert your dealer of any discrepancies To protect the unit from damage keep the bath in the carton until ready for install...

Page 2: ...hol anticoagulants stimulants antihistamines vasoconstrictors vasodilators hypnotics narcotics or tranquilizers F Lower water temperatures are recommended for extended use exceeding 10 15 minutes and for young children G Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy pregnant or possibly pregnant women should limit therapy bat...

Page 3: ...10 15 minutes et pour les jeunes enfants F Puisque les températures excessives ont un potentiel élevé pour les fœtus durant les premiers mois de la grossesse les femmes enceintes ou possiblement enceintes doivent limiter la température de l eau de bain de traitement à 38 C G Personnes ayant des antécédents de maladie cardiaque d hypotension ou d hypertension artérielle de troubles circulatoires ou...

Page 4: ...aths requiring two circuits CAUTION Not Suitable for Field Installed Heater ATTENTION la temperature ambiante sous la baignoire où l équipement est installé ne doit pas dépasser 50 C AVERTISSEMENT Toute modification de l équipement n est pas recommandé et annulera la garantie du fabricant DANGER RISQUE DE CHOC ÉLECTRIQUE Connecter uniquement à un circuit protégé par un disjoncteur GFCI Dans l éven...

Page 5: ...ther used as a hydrotherapy bath soaking bath or just taking a shower NOTE If the unit fails to operate check the breaker panel to ensure that the circuit breaker is on Check the GFCI by testing and resetting it If the unit still fails to operate refer to the Trouble Shooting Guide section of this manual If the unit still fails to operate and is out of warranty contact an authorized service techni...

Page 6: ...ollowing procedures should be followed Note Do no remote mount the blower more than 15 feet 4 5m away from the air inlet of the bath Choose a location as close as possible to the bath to ensure maximum efficiency 1 The installer must determine the layout of the piping exact remote mount location and service access before beginning any work Use 1 5 ABS or PVC plastic tubing Locate the blower in an ...

Page 7: ...ughly after cleaning SURFACE MAINTENANCE Area with minor scratches or dull surfaces can be restored by applying commercially available plastic polish i e Novus Plastic Polish No 2 available at your Jason dealer followed by an application of acrylic paste wax Buff the surface with a clean soft cloth Do not use sandpaper steel wool or abrasive rubbing compounds If scratches are too deep to rub out o...

Page 8: ...mum of 72 F 22 C 3 Drain and Overflow Install the drain and overflow assembly to the bath shell according to the instructions provided with the drain and position the bath in the area of intended installation Finish plumbing rough in of drain and overflow assembly At this time considerations should be made for the position and mounting of the faucet set as well as all related plumbing 4 Level Inst...

Page 9: ...ace of this bath has been provided with a protective film which helps protect the bath during shipment and installation If the bath is tiled in remove the necessary portion of the film when installing the tile Additional protection may also be required to protect the acrylic surface during installation Protect the acrylic bath surface from damage during installation with a suitable material i e ca...

Page 10: ... and not interrupted by a switch Never use a switch in conjunction with a control device This will VOID THE MANUFACTURER S WARRANTY The pumps are supplied with an electrical bonding lug to allow connection of a solid copper bonding conductor between the unit and other electrical equipment and exposed metal in the area as may be required by local code Note The air blower s exterior housing is made ...

Page 11: ... If no voltage control is defective b Motor is not plugged into control box b Make sure plug is fully inserted into the control box outlet c Air switch Plastic air tubing disconnected or broken c Check and reconnect if necessary Equipment does not manually shut off a Control defective a Refer to installer dealer Equipment shuts off by itself or before set time elapses a Motor overheated and therma...

Page 12: ...ent of equipment shall be F O B point of shipment This warranty shall not apply to any merchandise which has been subject to accident alteration abuse misuse abrasives corrosion and or electrolysis improper voltage supply misapplication careless handling improper installation maintenance abnormal chemical conditions nor does this warranty cover stains discoloration or the fading of color due to im...

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