18
TROUBLESHOOTING
Soft reset:
If your earbuds are not responding, place your Vista 2 in the charging case, close the lid and plug the case into charge.
This will turn your earbuds off and perform a soft reset.
Factory reset:
If that does not resolve your problem we recommend resetting your earbuds to their original factory settings.
Before starting this process please
FORGET
or
REMOVE
your Vista 2 device from the Bluetooth menu on all your connected audio devices.
Hard reset:
If the battery has enough charge but the device does not turn on and you don’t hear any tones, press and hold the earbud
button for 20 seconds and then release. Put the earbud back in the case, wait for 5 seconds, then take the earbud out of the case.
Place both earbuds into
the charging case and
close the lid.
Open the charging
case and
press & hold
the
case button
until
the case LED starts
blinking white
.
While the charging case
LED is
blinking white
,
press the
button on
the case twice
.
The LED will
blink
pink
. Once it stops
close the case.
Your earbuds are reset
and ready to pair. Go
to your audio device
Bluetooth menu and
select “
Jaybird Vista 2
”
to pair again.
A
B
C
D
