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A roadside emergency can happen at any time, whether your recreation vehicle is new or old.
If you are traveling, using the following guidelines can help get you back on the road faster.
1. Call 1-800-RV-JAYCO or use our website dealer locator to find an authorized Jayco
dealer in your area. Contact them for an appointment; they will handle all warranty
repair billing and returned parts for you.
2. If you cannot locate an authorized Jayco dealer near you, ask the campground staff for
referrals or check the local telephone yellow pages. Or contact Jayco Customer Service
or your selling dealer for assistance in locating a repair facility.
a. Contact the RV repair facility to discuss your situation and make an appointment.
Ask how their billing will be handled. They may choose to bill Jayco directly;
otherwise, you are expected to pay them.
b. Have the RV repair facility inspect your RV. Either they or you must call Jayco
Customer Service to discuss applicable warranty coverage
prior
to any repair
work being performed.
c. Jayco Customer Service will issue an authorization number upon warranty repair
approval and advise if any original parts need to be returned.
d. Once Jayco Customer Service has issued an authorization number, the RV repair
facility may begin actual repair to your RV.
e. Inspect the completed repair work thoroughly. If you are not satisfied, communicate
that immediately to the RV repair facility management. Make sure you are satisfied
with the repair before you pay or leave the premises.
f. For reimbursement, either you or the RV repair facility must send a copy of your
itemized repair bill and all requested return parts by UPS (regular ground, freight
pre-paid) within 60 days of the completed repair date.
To expedite processing your warranty claim, include your name, address, phone
number, RV 17-digit VIN and authorization number. If returning parts, include a copy
of your return freight bill.
OBTAINING WEEKEND OR AFTER BUSINESS HOURS REPAIR ASSISTANCE
If an authorized Jayco dealer is not located nearby, contact your selling dealer for assistance.
If your dealer is closed, check with the campground staff or telephone yellow pages for an
RV repair facility. Have the item repaired and contact Jayco Customer Service immediately
the following business day.
Failure to contact Jayco Customer Service, unauthorized or improper warranty repairs, or
failure to return requested original parts may result in loss of reimbursements and/or loss
of
warranty.
by contacting Coach Net to discuss any applicable terms and rates for this independently
continued coverage at 1-877-801-0333.
For further details and instructions on how to access your Roadside Assistance benefits,
please refer to your
Member Benefit Guide
which will be mailed 6-8 weeks from the date the
completed
Warranty Registration and Customer Delivery Form
is received by Jayco, or by
*To qualify for coverage, your RV must be eligible as set forth under the terms of the
applicable “Limited Warranty” offered by Jayco.
Table of Contents
Maintenance Record
Summary of Contents for 2016 Melbourne
Page 1: ...2016 CAMPING TRAILERS PRINTED ON RECYCLED PAPER 2016 MELBOURNE CLASS C MOTORHOMES 0189568 2016...
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Page 12: ...2...
Page 62: ...52 Vehicle Operation...
Page 90: ...80 Electrical System...
Page 130: ...120 Plumbing System Notes...
Page 142: ...132 Electronics Notes...
Page 150: ...140 Interior Notes...
Page 156: ...146 Exterior Notes...
Page 160: ...150 Travel Camping Storage Checklists Notes...
Page 164: ...154 Additional Information Notes...
Page 166: ...156 Additional Information Notes...
Page 167: ...157 Additional Information Notes Table of Contents Maintenance Record...
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Page 169: ...159 Additional Information Notes Table of Contents Maintenance Record...
