Jayco Jay Flight Bungalow 2009 Owner'S Manual Download

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SECTION 1
WARRANTY & SERVICE

AYCO

USTOMER

IRST

MERGENCY

OADSIDE

SSISTANCE

Jayco has teamed up with Coach-Net to offer
24/7 motorist assistance. We are offering this
free of charge for the first year of ownership
(certain restrictions apply*). You may continue
your emergency roadside assistance benefits
in the following years by contacting Coach-
Net to discuss terms and rates for this
independently continued coverage.

For details on accessing your emergency
roadside assistance benefits, please refer to
your Member Benefit Guide that is sent out 6-
8 weeks after your completed “Warranty
Registration and Customer Delivery Form” is
received by Jayco, or contact Coach-Net
(www.coach-net.com) at 1-877-801-0333.

*To qualify for coverage, your park trailer
must be eligible as set forth under the terms
of the

Jay Flight Bungalow Park Trailer

Limited Warranty

BTAINING

MERGENCY

ARRANTY

EPAIR

A roadside emergency can happen at any
time, whether your park trailer is new or old. If
you are traveling, using the following
guidelines can help get you back on the road
faster.

1. Call 1-800-RV-JAYCO or use our website

dealer locator to find an authorized Jayco
dealer in your area. Contact them for an
appointment; they will handle all warranty
repair billing and returned parts for you.

2. If you cannot locate an authorized Jayco

dealer near you, ask the campground staff
for referrals or check the local telephone
yellow pages. Or contact Jayco Customer
Service or your selling dealer for
assistance in locating a repair facility.

a. Contact the RV repair facility to

discuss your situation and make an
appointment. Ask how their billing will
be handled. They may choose to bill
Jayco directly; otherwise, you are
expected to pay them.

b. Have the RV repair facility inspect

your park trailer. Either they or you
must call Jayco Customer Service to
discuss applicable warranty coverage
prior to any repair work being
performed.

c. Jayco Customer Service will issue an

authorization number upon warranty
repair approval and advise if any
original parts need to be returned.

d. Once Jayco Customer Service has

issued an authorization number, the
RV repair facility may begin actual
repair to your park trailer.

e. Inspect the completed repair work

thoroughly. If you are not satisfied,
communicate that immediately to the
RV repair facility management. Make
sure you are satisfied with the repair
before you pay or leave the premises.

f. For reimbursement, either you or the

RV repair facility must send a copy of
your itemized repair bill and all
requested return parts by UPS
(regular ground, freight pre-paid)
within 60 days of the completed repair
date.

To expedite processing your warranty claim,
include your name, address, phone number,
park trailer 17-digit VIN and authorization
number. If returning parts, include a copy of
your return freight bill.

Obtaining weekend or
after business hours repair assistance

If an authorized Jayco dealer is not located
nearby, contact your selling dealer for
assistance. If your dealer is closed, check
with the campground staff or telephone yellow
pages for an RV repair facility. Have the item
repaired and contact Jayco Customer Service
immediately the following business day.

Failure to contact Jayco Customer Service,
unauthorized or improper warranty repairs, or
failure to return requested original parts may
result in loss of reimbursements and/or loss of
warranty.