JBL VP Series, User Manual

41

JBL Professional

SECTION 9 : 

JBL LIMITED WARRANTY

The JBL Limited Warranty on professional loudspeaker products (except for enclosures) remains in effect for 
five years from the date of the first consumer purchase. JBL DrivePack

®

 amplifiers are warranted for three 

years from the date of original purchase. Enclosures and all other JBL products are warranted for two years 
from the date of original purchase. 

Who Is Protected by This Warranty? 
Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your JBL product 
has been purchased in the Continental United States, Hawaii or Alaska. (This Warranty does not apply 
to JBL products purchased elsewhere except for purchases by military outlets. Other purchasers should 
contact the local JBL distributor for warranty information.); and B.) The original dated bill of sale is presented 
whenever warranty service is required. 

What does the JBL Warranty cover? 
Except as specified below, your JBL Warranty covers all defects in material and workmanship.  The 
following are not covered: Damage caused by accident, misuse, abuse, product modification or neglect; 
damage occurring during shipment; damage resulting from failure to follow instructions contained in your 
Instruction Manual; damage resulting from the performance of repairs by someone not authorized by JBL; 
claims based upon any misrepresentations by the seller; any JBL product on which the serial number has 
been defaced, modified or removed. 

Who Pays for What? 
JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be sure to save 
the original shipping cartons because a charge will be made if replacement cartons are requested. Payment 
of shipping charges is discussed in the next section of this warranty. 

How to Obtain Warranty Performance 
If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn: Customer Service 
Department), 8500 Balboa Boulevard, PO. Box 2200, Northridge, California 91329 (818/893-8850). We may 
direct you to an authorized JBL Service Agency or ask you to send your unit to the factory for repair. Either 
way, you’ll need to present the original bill of sale to establish the date of purchase. Please do not ship your 
JBL product to the factory without prior authorization. If transportation of your JBL product presents any 
unusual difficulties, please advise us and we may make special arrangements with you. Otherwise, you are 
responsible for transporting your product for repair or arranging for its transportation and for payment of 
any initial shipping charges. However, we will pay the return shipping charges if repairs are covered by the 
warranty.

Limitation of Implied Warranties 
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR 
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY. 

EXCLUSION OF CERTAIN DAMAGES 
JBL’S LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY DEFECTIVE 
PRODUCT AND SHALL NOT INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. 
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR 
DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE 
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC 
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY, FROM STATE TO STATE.