JCM RBA-40C, Integration Manual

Troubleshooting

RBA-40C™ Banknote Acceptor

Section 8

Issue #4119-IGE-01-00

© 2020, JAPAN CASH MACHINE CO., LTD.

2 7

LED Reject Error Code Conditions; Barcode Tickets

Table 19 lists the various LED Flash Reject Code causes & solutions for Barcode Tickets. 

OFF

Green

(16)

Holed Banknote

The Sensors detected an 

improper Banknote pattern

• Clean the Banknote Path. 

• Check that the Banknote is not damaged 

nor exhibiting unfit conditions. Refer to 

“Banknote Fitness Requirements” on 

page 3 for unacceptable Banknote types. 

• CIS

OFF

Green

(17)

Torn Banknote

The Sensors detected an 

improper Banknote pattern

• Clean the Banknote Path. 

• Check that the Banknote is not damaged 

nor exhibiting unfit conditions. Refer to 

“Banknote Fitness Requirements” on 

page 3 for unacceptable Banknote types. 

• CIS

OFF

Green

(18)

Corner-folded Banknote

The Sensors detected an 

improper Banknote pattern

• Clean the Banknote Path. 

• Check that the Banknote is not damaged 

nor exhibiting unfit conditions. Refer to 

“Banknote Fitness Requirements” on 

page 3 for unacceptable Banknote types. 

• CIS

OFF

Green

(19)

Invalid Banknote Error

The Banknote has been validated 

as invalid

• Clean the Banknote Path. 

• Check that the Banknote is not damaged 

nor exhibiting unfit conditions. Refer to 

“Banknote Fitness Requirements” on 

page 3 for unacceptable Banknote types. 

• CIS

*. Not used for ID-064GD.

Table 19 

LED Flash Reject Error Codes For Barcode Tickets 

Red

 LED

Green

 LED 

Error

Causes and Solutions

Relative Parts/Sensors

OFF

Green

(1)

Unconfigured Barcode 

Ticket

Barcode Ticket information is 

not set yet.

• Check that a proper Barcode Ticket is used.

• Check that the Barcode Ticket is not 

damaged or dirty.

• Check the Barcode Ticket’s specifications 

and set correct information.

• CIS

OFF

Green

(2)

Format Error

The format does not meet the 

Barcode Ticket’s specification

• Check that a proper Barcode Ticket is used.

• Check that the Barcode Ticket is not 

damaged or dirty. 

• Check that the relative part(s) is properly 

assembled and/or Harness connected. 

• Clean or calibrate the relative Sensor(s).

• CIS

OFF

Green

(3)

Number Of Characters is 

less or more than its 

Settings

The number of Barcode 

Ticket’s characters does not 

match its settings

• Check that a proper Barcode Ticket is used.

• Check that the Barcode Ticket is not 

damaged or dirty. 

• Check that the relative part(s) is properly 

assembled and/or Harness connected. 

• Clean or calibrate the relative Sensor(s).

• CIS

OFF

Green

(4)

Start Bit Detection Error

A start bit of a Barcode Ticket 

cannot be detected

• Check that a proper Barcode Ticket is used.

• Check that the Barcode Ticket is not 

damaged or dirty. 

• Check that the relative part(s) is properly 

assembled and/or Harness connected. 

• Clean or calibrate the relative Sensor(s).

• CIS

OFF

Green

(5)

Stop Bit Detection Error

A stop bit of a Barcode Ticket 

cannot be detected

• Check that a proper Barcode Ticket is used.

• Check that the Barcode Ticket is not 

damaged or dirty. 

• Check that the relative part(s) is properly 

assembled and/or Harness connected. 

• Clean or calibrate the relative Sensor(s).

• CIS

OFF

Green

(6)

Barcode Ticket Type Error

A Barcode Ticket Type does 

not match its settings

• Check that a proper Barcode Ticket is used.

• Check that the Barcode Ticket is not 

damaged or dirty. 

• Check that the relative part(s) is properly 

assembled and/or Harness connected. 

• Clean or calibrate the relative Sensor(s).

• CIS

OFF

Green

(8)

Photo Level Error

Improper sensor levels were 

detected

• Check that a proper Barcode Ticket is used.

• Check that the Barcode Ticket is not 

damaged or dirty. 

• Clean or calibrate the relative Sensor(s).

• CIS

OFF

Green

(9)

Upside-Down Insertion

A Barcode Ticket is inserted 

upside-down

• Insert a Barcode Ticket in the proper 

direction.

• The insert direction of a 

Barcode Ticket

Table 18 

LED Flash Reject Error Codes For Banknotes (Continued)

Red

 LED

Green

 LED 

Error

Causes and Solutions

Relative Parts/Sensors

NOTE: If the error is not resolved, change the relative part(s).