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Servicing via Approved Repairer

What should be completed during a service?

A. service. is. a. comprehensive. combination. of. inspection,. maintenance. and. repair. or.
replacement.of.worn,.faulty.or.missing.components..The.growth.and.any.changes.of.the.
occupants.needs.since.the.original.assessment.is.taken.into.account.when.performing.the.
service..This.is.in.contrast.to.general.maintenance.(opposite),.where.only.straightforward.
checks,.inspections.and.adjustments.take.place.and.primary.services.are.planned..

What happens if a fault is found?

If.any.faults.are.found.that.could.prove.to.be.a.risk.to.either.the.user.or.the.operator.then.all.
use.of.the.equipment.should.be.ceased.immediately.until.the.product.has.been.repaired..

Who should carry out the service?

It.is.stressed.that.only.a.JCM.approved.repairer.or.a.person.with.competent.training.of.a.
Class..medical.device.should.carry.out.this.work..
Any.modifications.must.not.be.carried.out.without.prior.agreement.of.JCM.Seating.Solutions.
Ltd..It.must.be.understood.that.unauthorised.modifications.may.pose.a.risk.to.all.users.and.
attendants,.as.well.as.potentially.invalidate.the.warranty.

Any.new.parts.required.should.be.genuine.JCM.Seating.Solutions.Ltd..approved.parts,.
fitted.to.JCM.specifications.

Frequency of Service

JCM.recommend.that.a.service.of.this.product.is.completed.once.every.6.months.as.a.
minimum..However,.the.frequency.of.inspection.and.service.must.be.altered.depending.
upon.the.severity.of.use..If.the.system.is.used.in.any.of.the.following.ways.then.the.use.
could.be.said.to.be.fairly.heavy.and.constant..Therefore.we.would.recommend.the.service.
interval.be.reduced.to.once.every.three.months;

Daily.for.around.8.to.0.hours..
Weekly.for.at.least.6.days.out.of.7..
Monthly.for.at.least..months.a.year.
By.an.active.user.or.somebody.who.is.very.active.voluntarily.or.involuntarily.
By.a.user.who.is.above.80%.of.the.maximum.user.weight.recommended.
Transported.in.a.moving.vehicle.twice.or.more.in.a.day..

If.the.usage.exceeds.the.amount.highlighted.above.it.is.possible.that.services.every.six.
weeks.or.less.might.be.needed..

How To Book A Service

JCM.have.specified.technicians.trained.to.service.our.products..If.you.would.like.JCM.to.
service.your.chair.or.for.further.information.please.contact.us.on.0733.405830.

Alternatively,.contact.the.person.who.issued.you.with.the.product.

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Summary of Contents for Star X

Page 1: ... Star X INSTRUCTION MANUAL JCM ...

Page 2: ... 11 Multi Height Base Mount Removal 12 Raising Lowering the Star on a Base 13 Footplate Adjustment 14 Adjusting Leg Length 15 Adjusting Seat Depth 15 Adjusting The Tilt In Space 16 Setting the Seat Supports 17 Hip Pads Flexi Lap Strap Adjustment 18 Back Lateral Support Adjustment 19 Adjusting Arm Height Angle 20 Fitting the Tray Operating the Brakes 21 Cleaning Care 22 General Maintenance 22 Servi...

Page 3: ... manual and understands how to use the equipment safely These instructions provide guidance on the adjustments for professionals but they also give information on how the equipment should be safely used maintained checked and correctly assembled by anyone who uses the seating system In every case the equipment should be supplied via qualified professionals who will have adjusted the equipment chec...

Page 4: ...e 63 63 Multi Height Tilt Base 54 72 A C B D B C D E F Base Length Base Width Effective Operation of Lock Levers A B Never remove these levers entirely as this will prevent you from being able to perform adjustments in the future To Use Turn the lever handle clockwise to tighten or anti clockwise to un tighten When an Obstruction is Met Pull the handle of the lever outwards towards you A This disa...

Page 5: ... E Arm Rests F Hip Pads G Shaped Seat Pommel Section H Footrest I 5 Star Base J Castor K Arm Angle Adjustment Lever L Height Adjustment Paddle for 5 Star Base Example of Star X without base mounted on castors Seating System Components A B C D E G F I H J K L ...

Page 6: ... of a new seat where further adjustment may be required where the user has been badly placed grown or where an underlying medical problem exists Review may be necessary in such cases After completing any alterations ENSURE all nuts bolts knobs hand wheels and other fixings are securely tightened and in position and that they are regularly checked as part of the maintenance of the chair Never over ...

Page 7: ... of holding the user in the seat Remove the pommel when transferring the user in and out of the seat not required for Star X Series Knee Blocks Knee blocks are designed to abduct the knees and keep the hips in a good position The pelvis should always be well positioned and the lap strap fastened before fitting the knee blocks Do NOT use knee blocks without fixing the users feet with foot sandals o...

Page 8: ...f a harness is being used to ensure the child cannot slide down onto the cross strap Always ensure that the belts offer your child both comfort and support If the childs clothing has been adjusted i e a jumper removed the straps should be re adjusted accordingly Fixing Onto Chair The straps at the top of the harness should be attached to the back frame of the chair The straps at the bottom of the ...

Page 9: ...erted between the belt and the childs body Never leave a child in a chair unattended without the lap strap being fastened A lap strap should always be fitted if a harness is being used When altering the angle between the seat and the back of the chair always re adjust the chest harness and lap strap accordingly to ensure all safety recommendations are followed Harness and Lap Strap Positioning Thi...

Page 10: ...screws A located either side of bar with the allen key using the spanner if needed Once loose the legs are ready to be removed Slide the legs away from the frame Remounting of Legs Reversetheremovaloperation slottingthe backlegsintothebarontheseatframe B Securely tighten bolts A with the allen key and spanner ensuring that the legs are held firmly in place A B Adjustment Points Underneath Seat Bac...

Page 11: ...wise until suitably fixed Adjusting the Head Rest Position Levers A should be operated together to achieve the desired head positioning of the user Loosen the levers by turning anti clockwise Once loose the head support angle vertical and horizontal position can all be manually adjusted to suit your child When the desired position has been achieved the head support should be locked into place by t...

Page 12: ... levers A should be untightened to free the seat pins C Once the levers have been untightened the chair should be free to be removed from its base Vertically lift the seat frame up and away from the base A B Replacing the Seat onto the Multi Height Base Once again ensure levers A are untightened Lower the chair lining the protruding steel seat pins C with the location holes on the base frame B hig...

Page 13: ...stance pushing down on the seat The pedal does not need excessive force to activate the mechanism Raising Lowering 5 Star Base Hinge paddle B vertically up towards the seat to release the mechanism and raise the chair it may be necessary to assist the lift manually if there is weight in the chair To lower the chair simply hinge the paddle up as before and push the chair manually down releasing the...

Page 14: ...t when in use can be set using bolt B Simply screw the bolt using an allen key clockwise or anti clockwise to raise or lower the footplate The footplate will remain in the set position until further adjustment Never remove the bolt entirely as this will stop you from being able to set the angle of the footplate Flip Away Footplate Motion To flip the footplate away when transferring the child to th...

Page 15: ...eir are four holes B which act as locator for the leg and you should ensure that the leg button has securely located into the desired hole before operating the chair It is possible to adjust the seat depth of your chair by simply extending the back outwards to maximise the seat board available Loosen both levers A there is one either side of the chair Slide the seat along the frame by pulling equa...

Page 16: ...positioning The chair can be tilted to 30 degrees recline to assist with positioning and support To adjust the tilt Depress lever A and manually tilt the chair to the desired position whilst supporting the chair by the handle at the top Once a suitable position of tilt has been achieved release the lever to lock the seat into place Adjusting The Tilt In Space A Adjusting Tilt Position 5 Star Base ...

Page 17: ...oning them in the desired location to give enhanced comfort and support Built in Pommel Bolts B are found directly beneath the pommel on the underside of the seat Loosen the two bolts B by turning them anti clockwise using the allen key provided Reposition the pommel in the desired location to provide comfort and support to the user Finally secure the pommel in place by tightening the bolts A Sett...

Page 18: ...y moved into position When the pads are suitably supporting the user simply re tighten bolts A to secure the pads in place A Adjusting the Flexible Lap Straps C highlights the plastic clip used to adjust and lock the flexible lateral strap into position Pull open the clip and feed the fabric belt through the buckle The belt should be pulled through enough to suitably support your child when this h...

Page 19: ...e desired position by lifting or lowering it within the slots provided D Lock the back into place by re tightening levers C turning clockwise Turn both hand wheels A anti clockwise enough to allow for free movement Adjust the lateral supports vertically or horizontally until the required position has been achieved enabling the user to sit in a position offering both comfort and support Lock the su...

Page 20: ...the arm into place by tightening the lever turning in the clockwise direction Adjusting Arm Angle The arms fitted to your Star X chair can be altered to sit throughout an angle range enabling the user to level their tray no matter what tilt the chair is secured at Loosen lever B by turning it anti clockwise Once loose the arm can be manually adjusted throughout a range of angles to a suitable posi...

Page 21: ...es A Applying Brakes Only applies when the Star is mounted to a base Depress lever B with your foot To secure the chair in place you should suppress all the brakes fitted to the wheels on the base Releasing Brakes To release the brakes you should flick the levers up using the top of your foot When all brakes are released the chair will be free to travel in any direction B Always ensure that the ar...

Page 22: ...oving parts Check there are no signs of failure in joints and welds Checktightness securityofallfixings bolts nuts springloadedpegs otherfitments Check for signs of fatigue wears replace parts that show signs of wear or repeatedly becoming loose ANCHOR POINTS where applicable for transportation must be checked to ensure security check there are no signs of damage wear and tear or failure Fixtures ...

Page 23: ...rs and attendants as well as potentially invalidate the warranty Any new parts required should be genuine JCM Seating Solutions Ltd approved parts fitted to JCM specifications Frequency of Service JCM recommend that a service of this product is completed once every 6 months as a minimum However the frequency of inspection and service must be altered depending upon the severity of use If the system...

Page 24: ... This log is an important record of usage and care of the product It is a primary tool in predicting the need for further service and maintenance It should be completed each time an inspection service or any other significant manipulation has taken place JCM Seating Solutions Ltd will require proof of service for any warranty claims or orders Please contact JCM if additional log sheets are require...

Page 25: ...nder this warranty is to replace or repair any defective goods within the period of the warranty free of charge What the Warranty Does Not Cover Items that are damaged or fail due to natural wear and tear extreme usage neglect or misuse Accidental damage modifications or repairs carried out by a third party unauthorized by JCM or non professional healthcare representative Customer Responsibility T...

Page 26: ... contact JCM or your authorised representative for de comissioning information Appropriateness of Equipment Check that the equipment supplied is appropriate for the needs of the user taking age weight ability diagnosis and any other important factors into account For instance JCM Seating Solutions Ltd products may not be suitable for persons with severe challenging patterns of behaviour Also ensur...

Page 27: ...propriate remedial action if considered safe and practical should be taken to reverse them if possible Labelling Any labelling specific to the previous user should be removed and replaced with labelling specific to the new user Adjustment Adjustment of the equipment to the new user must be carried out by suitably qualified and experienced professionals These adjustments along with the other approp...

Page 28: ... uk Q A 60 Jan 2007 15 18 Maxwell Road Woodston Industrial Estate Peterborough Cambridgeshire PE2 7HU Tel 01733 405830 Fax 01733 405838 Email enquiries jcmseating co uk design For living 2007 JCM Seating all rights reserved ...

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