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JCM TBV Series, Training

The JCM GLOBAL TBV Series Integration Manual is a comprehensive, user-friendly guide designed to assist you in seamlessly integrating our cutting-edge products into your system. This essential manual can be downloaded absolutely free from our website, 88.208.23.73:8080, giving you easy access to the information you need for seamless integration.

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Part No. 960-100941R_Rev. A

© 2016 JCM American Corporation

3 3

TBV Transaction Based Validator

JCM® Training Overview

October, 2016

T

ICKET

 R

EJECT

 E

RROR

 C

ODES

Ticket Reject Error Codes apply to a Ticket not being accepted, and are indi-
cated by the Bezel LED flashing a 

GREEN

 color in Test Mode (Offline). 

Count the number of Flashes between pauses to identify the Error, Causes and 
Solutions.

 Table 17 

TBV Ticket Reject Error Codes

Offline 

LED Color

Flash 

Sequence

Error

Causes and Solutions

1

Unconfigured 

Barcode Coupon

Barcode coupon information is not set. 

[Solution] Check that a proper Barcode Coupon is inserted. Check that 
Barcode Coupon specifications are set correctly.

[Relative Parts] Barcode Sensor

If the condition is not resolved, change the above related part. Check that a 
proper Barcode Coupon is inserted. Calibrate the Unit.

2

Format Error

The format does not meet the Barcode Coupons specification. 

[Solution] Check that a properly formatted Barcode Coupon is inserted. 
Clean the Transport Path.

[Relative Parts] Barcode Sensor

If the condition is not resolved, change the above related part. Calibrate the 
Unit.

3

Number of 

Characters is less 

or more than its 

settings

The number of Barcode Coupons characters does not match settings. 

[Solution] Check that a properly formatted Barcode Coupon is inserted. 
Clean the Transport Path.

[Relative Parts] Barcode Sensor

If the condition is not resolved, change the above related part or parts. 
Calibrate the Unit.

4

Start Bit 

Detection Error

The Start Bit of the Barcode Coupon cannot be detected. 

[Solution] Check that a properly formatted Barcode Coupon is inserted. 
Clean the Transport Path.

[Relative Parts] Barcode Sensor

If the condition is not resolved, change the above related part. Calibrate the 
Unit.

5

Stop Bit 

Detection Error

The Stop Bit of the Barcode Coupon cannot be detected. 

[Solution] Check that a properly formatted Barcode Coupon is inserted. 
Clean the Transport Path.

[Relative Parts] Barcode Sensor

If the condition is not resolved, change the above related part. Calibrate the 
Unit.

6

Barcode Coupon 

Type Error

The Barcode Coupon Type does not match the settings. 

[Solution] Check that a properly formatted Barcode Coupon is inserted. 
Clean the Transport Path.

[Relative Parts] Barcode Sensor

If the condition is not resolved, change the above related part. Calibrate the 
Unit.

7

Magnification 

Abnormal

The Sensors detected abnormal Barcode magnification, Light print.

[Solution] Check the Barcode Coupon for proper printing.

[Relative Parts] Barcode Sensor

If the condition is not resolved, change the above related part. Calibrate the 
Unit.

NOTE: In Operational Mode (Online), Reject Errors are not displayed on the 
Bezel LED, which remains lit 

BLUE

.

Summary of Contents for TBV Series

Page 1: ...00941R_Rev A October 2016 2016 JCM American Corporation Phone 800 683 7248 702 651 0000 Fax 702 651 0214 E mail support jcmglobal com www jcmglobal com JCM TRAINING OVERVIEW TBV Series TBV Transaction Based Validator ...

Page 2: ...ad Procedure 11 Calibration 12 Using the Calibration Program 12 Validation Sensor Calibration 12 Positioning Sensor Calibration 13 Performance Testing Procedures 15 Operation Tests 16 Acceptance Tests 16 Motor Tests 19 Motor Speed Test 21 Device Function Test 21 Sensor On Off Test 22 DIP Switch Test 25 TBV Error Code Tables 26 Banknote Jam Error Codes 26 Operational Error Codes 27 ICB Error Codes ...

Page 3: ...ions Device Version Description TBV 100 FSH BNF Horizontal Stack Cash Box Centering Path TBV 101 FSH BNF Horizontal Stack Cash Box Fixed Path TBV 100 FLD BNF No Cash Box Centering Path TBV 101 FLD BNF No Cash Box Fixed Path TBV 100 GLD Single note Gated Bezel No Cash Box Centering Path TBV 101 GSH Single note Gated Bezel Horizontal Stack Cash Box Fixed Path TBV 101 ASH Single Note JCM Standard Bez...

Page 4: ...Lever 10 LED Indicator Green Yellow Red 11 Return Path Open Close Cover 12 BNF Guide Latch 13 Pusher Plate 14 BNF LED Indicator Full Color Range 15 Bezel Standard 16 BNF Transport Section Release Lever 17 USB Connector Port 18 BNF Connector Back Side 19 Transport USB Connector Port 20 Denomination INHIBIT ACCEPT Switches DS3 Set identical as DS1 21 Bezel LED Indicator Connector 22 Transport Signal...

Page 5: ...N Switch OFF 1 VEND 1 INHIBIT VEND 1 ACCEPT 2 VEND 2 INHIBIT VEND 2 ACCEPT 3 VEND 3 INHIBIT VEND 3 ACCEPT 4 VEND 4 INHIBIT VEND 4 ACCEPT 5 VEND 5 INHIBIT VEND 5 ACCEPT 6 VEND 6 INHIBIT VEND 6 ACCEPT 7 VEND 7 INHIBIT VEND 7 ACCEPT 8 Test Mode OFF Fixed Table 3 BNF Buzzer Volume Switch DS2 Settings Switch No Switch ON Switch OFF 1 N A Not Applicable N A Never Switched to ON OFF Fixed 2 Performance B...

Page 6: ...Coupon Single Read When using the Single Read Barcode Coupon setting its Checksum may have to be changed to improve reading accuracy The Double Read setting however has a higher reliability and read accuracy by the TBV Validation System Barcode Coupon Double Read 3 Match each setting to equal the setting of DIP Switch DS5 Switch 1 4 Table 5 TBV Photo Coupler RS232 Interface Selection Switch DS5 Se...

Page 7: ...ings Table 6 TBV Option Memory Selection Switch DS6 Settings Switch No Switch ON Switch OFF 1 N A Not Applicable N A Never Switched to ON OFF Fixed 2 N A OFF Fixed Table 7 TBV ICB Cash Box DS7 Settings Switch No Switch ON Switch OFF 1 ICB ON ICB OFF Initial Switch setting is OFF When using the ICB turn the ICB Switch located on the Intelligent Cash Box side to ON ON OFF DS6 NOTE DS7 is on the Cash...

Page 8: ...port and Validation sections 4 Clean the Lens of each Sensor Refer to Figure 3 for the TBV Sensor Locations and Table 8 for each Sensor s cleaning method NOTE When cleaning the TBV Unit DO NOT use alcohol solvents citrus based cleaners or scouring agents These items may cause damage to the Sensors or Rollers Use only a mild non abrasive detergent or cleaning solution 1 2 3 4 8 10 11 9 6 5 7 12 13 ...

Page 9: ...Sensor 14 Box Lock Sensor 15 ICB 16 Pusher Mechanism Home Position Sensor 17 Box Sensor 18 Box Feed Out Sensor 19 Line Sensor 20 UV Sensor 21 BNF Reject Sensor 22 BNF Assignation Sensor 23 BNF Entrance Sensor 24 Pusher Plate Home Position Sensor Prism 25 ICB 26 Box Sensor Prism 27 Box Feed Out Sensor Prism 28 Pusher Mechanism Home Position Sensor Prism 29 Box Near Full Sensor Prism 30 Box Full Sen...

Page 10: ...he TBV Unit 3 Launch the JCM Tool Suite Software Application The Main Screen will be displayed Figure 4 Table 9 JCM Tool Suite Operational Modes and Functions Service Mode Functions Normal Operational Mode All DS1 DS3 DIP Switches OFF Download Statistics Event Log View Test Mode DS1 DS3 DIP Switch 8 ON In Test Mode Bezel LED flashes WHITE Download Statistics Sensor Adjustment Performance Test Even...

Page 11: ...4 Verify the Host CRC Cyclic Redundancy Check Figure 5 a and the Device CRC Figure 5 b Checksum values are identical 5 Disconnect the USB Type A to Mini B cable from the PC s USB Port and the TBV Unit 6 Reset electrical power on the TBV Unit This completes the Firmware Download Procedure NOTE A BLUE colored Barograph will display the Download progression When downloading is complete the following ...

Page 12: ...To perform the TBV Validation Sensor Calibration procedure 1 Remove the TBV Transport Unit from the Cash Box Frame 2 Set DIP Switch 8 on DS1 or DS3 to ON 3 Apply electrical power to the TBV Unit 4 Connect the Type A to Mini B cable between the PC s USB Port and the USB Port on the front of the TBV Unit 5 Launch the JCM Tool Suite Standard Edition Software Application 6 Click the Service Mode drop ...

Page 13: ...alibration To perform the TBV Positioning Sensor Calibration procedure 1 Mount the TBV Transport Unit in a Frame with a Cash Box 2 Set the DIP Switch 8 on DS1 or DS3 to ON 3 Apply electrical power to the TBV Unit 4 Connect the Type A to Mini B cable between the PC s USB Port and the USB Port on the front of the TBV Unit 5 Launch the JCM Tool Suite Standard Edition Software Application 6 Click the ...

Page 14: ...dator Lecture Notes Calibration values are saved and the following message will be displayed in a pop up dialogue box Calibration Completed 10 Click the OK Screen Button once the TBV Positioning Sensor Cal ibration is complete NOTE During the Calibration procedure a GREEN colored Barograph will display the test s progress ...

Page 15: ...TBV Unit 2 Set DIP Switch 8 on DS1 or DS3 to ON 3 Restore electrical power to the TBV Unit 4 Connect the Type A to Mini B cable between the PC s USB Port and the USB Port on the front of the TBV Unit 5 Launch the JCM Tool Suite Standard Edition Software Application 6 Click the Service Mode drop down menu then select Performance Test The TBV Performance Tool Version XX XX screen will be displayed a...

Page 16: ...note inserted the Bezel LED will flash PURPLE for the Denomination Value detected Count the number of LED Flashes then refer to Table 10 on page 18 for Denomination Flash Codes Denomination Update Click the Denomination tab Figure 10 a to view the Denomination Screen then click the Update Screen Button Figure 10 b to confirm the value of the Banknote inserted a b Figure 9 TBV Performance Tool Oper...

Page 17: ...icket into the TBV Unit and clicking the Update Screen Button the Denomi field displays a Zero 0 value b a c Figure 10 TBV Performance Tool Denomination Screen NOTE To conduct other Acceptance Tests 1 Close all screens to return to the JCM Tool Suite Main Menu 2 Allow the TBV Unit to reset 3 Click the Service Mode drop down menu then select Performance Test 4 Click on the Operation Test Screen But...

Page 18: ... BLUE YELLOW Flashes RED Flashes GREEN Flashes Banknote Acceptance w Cash Box No Validation NO VALIDATE STACKING Test Transport and Stacking Movement WHITE Flashes BLUE PURPLE Flashes 1 time For Older Firmware versions LED After Banknote Insertion returns 1 PURPLE Flash For Newer Firm ware versions LED After Banknote Insertion returns Full Denominational PURPLE Flashes Table 10 YELLOW Flashes RED ...

Page 19: ...re 11 a to begin the test e g TRANSPORT MTR FWD 2 Confirm proper operation The Bezel LED will be lit BLUE 3 To end the Test click the Stop Screen Button NOTE Refer to Table 11 on page 20 for a list of Motor Test Screen Buttons Only Motor Tests that are applicable to the TBV Model connected will be accessible NOTE If an Error condition occurs indicated by the RED Bezel LED Flashing refer to Operati...

Page 20: ... sensors Flashing WHITE BLUE RED Flashing Centering Motor Normal Rotation CENTERING MTR FWD Tests the Centering Motor Forward movement Centering Home sensor Flashing WHITE BLUE RED Flashing Transport Motor and BNF Transport Motor Normal Rotation TBV BNF FWD Tests the Transport and BNF Motors Forward movement Flashing WHITE BLUE RED Flashing Transport Motor and BNF Transport Motor Reverse Rotation ...

Page 21: ...evice Function Test is used to verify that the TBV Bezel LED Displays properly by cycling through the Primary Colors RED GREEN BLUE and WHITE To run the Device Function Test proceed as follows 1 In the DEVICE FUNCTION TEST Section click the LED TEST Screen Button Figure 12 b The LED Test will cycle automatically with each of the Primary Colors being lit 2 To end the Test click the Stop Screen Butt...

Page 22: ...d or unblocked 5 Verify that the status of 28 Judgment Sensors Figure 13 d appears as OFF If a Sensor is operating properly its status indicator Judgment Sensor column should appear OFF 6 Disconnect electrical power from the TBV Unit 7 Open the Validation Unit Cover refer to Figure 3 on page 8 8 Reapply Power to the TBV Unit 9 Restart the JCM Tool Suite Standard Edition Software Application 10 Cli...

Page 23: ...early full ON OFF Flashing WHITE BLUE 7 Pusher Mechanism Home Position Sensor Detects that the Pusher Mechanism s Pusher Plate is correctly positioned at the Home Position ON OFF Flashing WHITE BLUE 8 Pusher Plate Position Sensor Detects that the Pusher Mechanism s Pusher Plate correctly positions itself at the half position ON OFF Flashing WHITE BLUE 9 Box Sensor Detects that the Cash Box is prop...

Page 24: ...16 BNF Assignation Sensor Detects a Banknote existing on the BNF Middle Sensor ON OFF Flashing WHITE BLUE 17 BNF Reject Sensor Detects a Banknote existing on the BNF Reject Sensor ON OFF Flashing WHITE BLUE Table 12 Sensor Test Items Continued Test No PC Screen Sensor Names Sensor Purpose PC Screen LED Detected NOT Detected Standby Operating ...

Page 25: ... Switch To perform this test proceed as follows 1 Click the DIP Switch tab Figure 14 a 2 Click the Start Screen Button to begin the test 3 Change each Switch s position from OFF to ON to verify the operation of the DIP Switch The Status indicator for each Switch will change from OFF to ON when the Switch position is changed 4 Click the Stop Screen Button to end the test a Figure 14 TBV Performance...

Page 26: ...ibration procedure 2 Banknote Jam Transport Sensors did not detect a Banknote present Solution Check for a jammed Banknote or foreign material Check clean all Sensors Relative Parts Feed Motor BNF Entrance Sensor BNF Assignation Sensor Transport Entrance Sensor Centering Sensor Side Sensor Validation Sensor Feed Out Sensor If the condition is not resolved change the above related part or parts and...

Page 27: ...e Unit 2 Feed Motor Lock up Sensors detected improper movement of the Feed Motor Solution Check for a jammed Banknote or foreign material Clean the Unit Relative Parts Feed Motor Feed Motor Encoder If the condition is not resolved change the above related part or parts 3 Stacker Motor Lock up Sensors detected improper movement of the Stacker Solution Check for a jammed Banknote or foreign material...

Page 28: ...elated part or parts 11 Feed Motor Speed During initialization the Feed Motor Speed is incorrect Solution Check the following Parts and Harnesses Clean the Unit Relative Parts Feed Motor Feed Motor Encoder If the condition is not resolved change the above related part or parts 12 BNF Section Communication The BNF Unit is not communicating with the CPU Solution Check the BNF Harnesses Relative Part...

Page 29: ... 21 Feed Motor Over Current While operating the Feed Motor detected an Over Current condition Solution Check the following parts and Harnesses Relative Parts Feed Motor If the condition is not resolved change the above related part 22 Stacker Motor Over Current While operating the Stacker Motor detected an Over Current condition Solution Check the following parts and Harnesses Relative Parts Stack...

Page 30: ...unicating Solution Check for proper ICB settings Clean the ICB Sensors Relative Part ICB Circuit Board ICB Sensors ICB Cash Box Module If the condition is not resolved change the above related part or parts 28 OFF ICB Checksum During startup the ICB data is not correct Solution Initialize the ICB enabled Cash Box by redocking on a Read Write Tool Relative Part CPU Board ICB Cash Box Module If the ...

Page 31: ...nd Exit Sensors If the condition is not resolved change the above related part or parts Calibrate the Unit 4 Magnification While transporting a Banknote improper Sensor levels were detected Solution Clean the Banknote path Check that the Banknote is not damaged or exhibiting unfit conditions Relative Parts Validation Sensor If the condition is not resolved change the above related part Calibrate t...

Page 32: ...e Parts Entrance Exit Validation and Side Sensors Transport Belts Transport Rollers If the condition is not resolved change the above related part or parts Calibrate the Unit 13 Banknote Length The Sensors detected the Banknote Length was longer or shorter than the specified value Solution Clean the Banknote path Check that the Banknote is not damaged or exhibiting unfit conditions Relative Parts ...

Page 33: ...ution Check that a properly formatted Barcode Coupon is inserted Clean the Transport Path Relative Parts Barcode Sensor If the condition is not resolved change the above related part or parts Calibrate the Unit 4 Start Bit Detection Error The Start Bit of the Barcode Coupon cannot be detected Solution Check that a properly formatted Barcode Coupon is inserted Clean the Transport Path Relative Part...

Page 34: ...ntation Relative Parts Barcode Sensor If the condition is not resolved change the above related part Calibrate the Unit 12 Reserved Contact your local JCM Service Representative if this error occurs 13 Barcode Coupon Length Abnormal The Sensors detected an improper Ticket Length Solution Check that the proper Barcode Coupon is inserted into the Unit Clean the Transport Path Relative Parts Barcode ...

Page 35: ... Sensor with paper 8 digits 03 000 000 UV Transmissive Sensor with paper 8 digits 04 000 000 UV Transmissive Sensor non paper 8 digits 06 000 000 Bar Sensor 8 digits 07 zz zz zz Refer to Table 20 for Sensor Flag Values indicated in the YYYY YYYY YYYY YYYY format String Detection Sensor 8 digits 08 zz zz zz Positioning Sensor 8 digits 09 zz zz zz Table 19 Sensor Flag Values Bar Sensor or Positionin...

Page 36: ...0 0200 dll_gre_pen 0000 0008 0000 0000 dc_redr_ref 0000 0000 0000 0400 dl_ore_pen 0000 0010 0000 0000 drr_gre_ref 0000 0000 0000 0800 dc_redr_pen 0000 0020 0000 0000 ull_ore_ref 0000 0000 0000 1000 dr_ore_pen 0000 0040 0000 0000 ul_blu_ref 0000 0000 0000 2000 drr_gre_pen 0000 0080 0000 0000 uc_redl_ref 0000 0000 0000 4000 ull_ore_pen 0000 0100 0000 0000 ur_blu_ref 0000 0000 0000 8000 ul_blu_pen 00...

Page 37: ... TBV MAINTENANCE EQUIPMENT Maintenance Equipment required to test a TBV Transaction Based Validator Unit is shown in Figure 15 and listed in Table 21 on page 38 a b c d1 e f g d2 h j k l i Only the European Connector Version is shown here Order the JAC No to obtain the USA Style AC Wall Plug Figure 15 TBV Maintenance Equipment Requirements ...

Page 38: ...b 191049 N A Reference Paper White KS 074 1 For TBV 100 c 191050 N A Reference Paper White KS 075 1 For TBV 100 d1 191051 N A Reference Paper White KS 076 2 For TBV 100 d2 191051 N A Reference Paper White KS 076 2 For TBV 101 e 191052 N A Reference Paper White KS 077 1 For TBV 101 f 191053 N A Reference Paper White KS 078 1 For TBV 101 g 191054 N A Reference Paper White KS 079 1 For TBV 101 h G002...

Page 39: ...Part No 960 100941R_Rev A 2016 JCM American Corporation 3 9 TBV Transaction Based Validator JCM Training Overview October 2016 PERSONAL NOTES AND COMMENTS ...

Page 40: ...lobal com www jcmglobal com JCM is a registered trademark of JCM American Corporation All other product names mentioned herein may be registered trademarks or trademarks of their respective companies Furthermore and are not always mentioned in each case throughout this publication JCM American Corporation has been accredited as an Authorized Provider by the International Association for Continuing...

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