39
User manual
9- Troubleshooting
Symbol
Display Message
Cause
Action
Text in message
area 2
The machine is in
eco mode until
xx:xx or touch the
screen to start
The drink delivery is
blocked because the
energy saving mode is
switched on.
The ECO mode will end automatically at
the set time.
(Option) Press a drink button. The
boiler will start to heat up, once normal
temperature is reached you may dispense
a drink. The ECO mode reactivates again
10 minutes after the boiler started heating
up or the last drink was dispensed.
Text in message
area 2
• Water filling
takes too long
• Leaking valve
(Water) system error
Check:
If the water supply line to the dispenser is
blocked / pinched
Confirm that the water tap is opened
completely.
Press and hold the LOCK/CLEAR button
for 5 seconds to restart the dispenser.
Possible leak inside the dispenser.
Contact service if the error remains.
Text in message
area 2
Cooling box
temperature too
high for too long
Cooling error
Check the ventilation area behind the
dispenser and the ambient temperature
of the dispenser, and clean the air filter /
ventilation grid, if necessary.
Press and hold the LOCK/Clear switch for
5 seconds to restart the dispenser.
Contact service if the error remains.
Text in message
area 2
Water treatment
panel removed.
Water treatment panel is
not detected
Check if the water treatment panel is
incorrectly placed / missing.
Contact service if the error remains
Text in message
area 2
Mixing tray not
detected
Mixing tray not detected
Check if the mixing tray is incorrectly
placed / missing.
Contact service if the error remains
Drip tray full
Drip tray is full of water
Remove the drip tray and empty it of
waste water.
The water container
is empty, please
refill
Internal water tank is
empty
Remove the internal water tank and fill
it with fresh tap water, place it back in to
the dispenser; the warning will disappear
automatically.
