Jefferson JEFPDB1500, User Manual

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USER MANUAL v1.1

JEFPDB1500

1500W

 Pillar Drill • 230V ~50Hz 

www.jeffersontools.com

Claiming Warranty Coverage 

The end user must contact Jefferson Professional Tools & Equipment (Tel: +44 (0) 1244 646 048) or their nearest authorised Jefferson dealer where 
final determination of the warranty coverage can be ascertained. 

Step 1 - Reporting the Defect 

Online Method:

• 

Visit our website www.jeffersontools.com/warranty and complete the Warranty Returns form. You can complete the form online and submit it 
to us directly or download the form to print out and return by post.

Telephone Method: 

Contact your Jefferson dealer or sales representative with the following information:

• 

Model number 

• 

Serial number (usually located on the specification plate) 

• 

Date of purchase 

A Warranty Returns form will be sent to you for completion and return by post or fax, together with details of your nearest authorised Jefferson 
repair centre. On receipt of this form Jefferson will arrange to collect the equipment from you at the earliest convenience.  

Step 2 - Returning the Equipment   

It is the customer's responsibility to ensure that the equipment is appropriately and securely packaged for collection, together with a copy of the 
original proof of  
purchase. Please note that Jefferson cannot assume any responsibility for any damage incurred to equipment during transit. Any claims against a 
third party courier will be dealt with under the terms & conditions of their road haulage association directives.   

Please note: Jefferson will be unable to collect or process any warranty requests without a copy of the original proof of purchase. 

Step 3 - Assessment and Repair    

On receipt, the equipment will be assessed by an authorised Jefferson engineer and it will be determined if the equipment is defective and in need 
of repair and any repairs needed are covered by the warranty policy. In order to qualify for warranty cover all equipment presented must have been 
used, serviced and maintained as instructed in the user manual. 

Where repair is not covered by the warranty a quotation for repair, labour costs and return delivery will be sent to the customer (normally within 7 
working days).

Note: If the repair quotation is not accepted Jefferson Professional Tools & Equipment will invoice 1 hour labour time at £30 per hour plus return 
carriage costs (plus VAT).   

In cases where no fault can be found with the equipment, or, if incorrect operation of the equipment is identified as the cause of the problem, a 
minimum of 1 hour labour at £30 per hour plus carriage costs will be required before the equipment will be despatched back to the customer. 

Any equipment repaired or replaced under warranty will normally be ready for shipment back to the customer within 7 working days upon receipt 
of the equipment at an authorised Jefferson Repair centre (subject to part availability). Where parts are not immediately available Jefferson will 
contact you with a revised date for  
completion of the repair.

General Warranty Enquiries 

For any further information relating to Jefferson warranty cover please call +44 (0) 1244 646 048 or send your enquiry via email to warranty@jef-
fersontools.com

Disclaimer: 

The information in this document is to the best of our knowledge true and accurate, but all recommendations or suggestions are made without 
guarantee. Since the conditions of use are beyond their control, Jefferson Tools® disclaim any liability for loss or damage suffered from the use of 
this data or suggestions. Furthermore, no liability is accepted if use of any product in accordance with this data or suggestions infringes any patent. 
Jefferson Tools® reserve the right to change product specifications and warranty statements without further notification. All images are for illustra-
tion purposes only.