background image

4. Locate the door handle 

lever. Check to see where 
the set screws seat into 
the handle lever (towards 
the interior or underneath 
the handle lever). 

5. Insert the spindle through 

the lock body, so equal 
lengths are observed on 
both the interior and 
exterior surfaces of the 
door panel.  

NOTE:

 Make sure 

the recessed pocket/
groove on the spindle is 
positioned to capture the 
tip of the set screw.

6. Apply plastic bushing/

spacer to end of handle 
lever and push handle 
lever onto the end of 
the spindle. Do this for 
both interior and exterior 
handle levers.

7. Tighten set screws  

until snug.

1. Insert lockout plate 

through the backside of 
the exterior trim plate. 
Apply plastic bushing/
spacer to end of handle 
lever and insert onto the 
lockout plate spindle. 

2. Tighten set screws.

3. Repeat steps for the 

interior trim plate, 
lockout plate and  
handle lever.

4. Align the exterior trim 

plate and handle lever 
against the exterior 
surface of door panel. 
Next, align the interior 
trim plate and handle 
lever against the interior 
surface of the door 
panel. Insert screws into 
the top and bottom holes 
of the interior trim plate.

5. Tighten the attachment 

screws until snug. 

Troubleshooting: 

Handle is difficult to turn/rotate

First, open the door panel and operate the handle lever. Next, loosen the 
interior attachment screws slightly (1/4 to 1/2 turn). Loosening the attachment 
screws will ensure the interior and exterior trim plates are not overly tightened, 
resulting in bound handle levers. Re-evaluate the operation of the hardware. If 
the hardware operates correctly, adjustments to door hinges and/or installation 
should be investigated. If the problem persists, contact your dealer to inquire 
about a warranty claim. 

Thumb turn is difficult to turn/rotate

First, open the door panel and operate thumb turn (

NOTE:

 this may require the 

handle lever to be lifted to engage the lock hardware and the black actuator 
button on the side to be depressed). Next, loosen the interior attachment screws 
slightly (1/4 – 1/2 turn). Loosening the attachment screws will ensure interior 
and exterior trim plates are not overly tightened and binding the thumb turn. 
Re-evaluate the operation of the hardware. If the hardware operates correctly, 
then adjustments to the door hinges and/or installation should be investigated. 
If the problem persists, contact your dealer to inquire about a warranty claim.

Passive Door

1. To install the Passive 

handle set, follow the 
steps for installing an 
Active handle set, minus 
the steps involving the 
keyway, tailpiece and 
thumb turn.

Installation Instructions

for Swinging Patio Door Hardware (JII-90011)

Set 

screw

Spindle 

bar

Handle

Handle

Handle

Handle

Plastic 

bushing/

Spacer

Plastic 

bushing/

Spacer

Plastic 

bushing/

Spacer

Plastic 

bushing/

Spacer

Set 

screw

Set 

screw

Set screw

Set screw

Trim 

plate

Exterior

Interior

Trim 

plate

Trim plate

Handle

Plastic 

bushing/

Spacer

Set screw

Lockout 

plate

Trim plate

Handle

Plastic 

bushing/

Spacer

Set screw

Lockout 

plate

 

Exterior

Exterior

Interior

Interior

Interior

Exterior

JII-90011 6/21

©2021 JELD-WEN, Inc. This publication and its contents are owned by or licensed to JELD-WEN, Inc. or its affiliates or third parties, and are protected by copyright, trademark, and other laws. Unauthorized use 
or duplication is prohibited. JELD-WEN reserves the right to change product specifications without notice. Please visit our website at 

jeld-wen.com 

for current information.  

All rights reserved.

INSTALLATION OF TRIM SET ON AN ACTIVE, SEMI-ACTIVE/PASSIVE OR PASSIVE DOOR (CONTINUED)

INSTALLATION OF DUMMY TRIM SET ON A DOUBLE/FRENCH STYLE DOOR

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