STORMSURE/STORMSURE /REGENCY
FITTING & FIXING GUIDELINES
3
Finishing
1
If windows are supplied primed or base coat stained
then as soon as these products are exposed to the
elements they are at risk.
Under normal building conditions primed windows
require an undercoat and top coat of paint within three
months and if basecoat stained then an application of
high build stain within one month of exposure.
If primed and in particular basecoat stain finishes have
deteriorated because of prolonged exposure, the surface
must be properly prepared, and re-primed before finishing
and a knotting solution should be applied over any
visible knots. Take care not to paint over any form of
weatherstrip as this will adversely affect the performance.
JELD-WEN fully finished windows have a Hi-Build
factory applied paint (or stained) finish. It is tough,
durable and microporous allowing the timber to
breathe, preventing build-up of excess moisture
under the coating.
Modest maintenance of the finish is important to
ensure the long service of these products.
Step by Step maintenance guide
1. Annual Inspection: The paint finish should be
inspected annually (as a minimum) for damage,
typically caused by a window cleaners ladder or
objects being passed through the window.
2. If damage is found it must be dealt with promptly by
sanding back to the undamaged frame and touching
up with a matching microporous paint and top coat.
3. The intervals between planned maintenance cycles will
vary depending on your location and exposure rating
- maritime or industrial areas require more regular
re-decoration than sheltered locations. Please refer to
www.jeld-wen.co.uk
for further information.
The first maintenance cycle should be carried out,
regardless of the appearance of the windows. The original
paint finish in exposed areas will have worn away to
around half its original specification and will need to be
restored back to its original state. Simply wash the frame
down with a dilute soap solution, dry and lightly rub
down the surface with fine ‘wet and dry’ sandpaper, grit
(280 to 400) grade. Dust off and clean using a damp cloth
removing any remaining surrounding dust, then apply one
top coat of microporous paint* over the exposed surfaces.
There should be no need to paint rebates or concealed
faces as these should be in good condition and no erosion
should have occurred. The next planned maintenance
cycle should be in no longer than 7 years. In more severe
locations it is recommended to carry this out more
frequently to maintain protection.
* Microporous paint that is either water or solvent (oil)
based can be used. Manufacturer’s instructions must
be followed paying particular attention to temperature
at the time of application.
Cleaning
When cleaning the outside (or inside) of windows fitted
with projecting hinges or reversible hardware from the
inside, care must be taken to ensure maximum safe
reaching capabilities detailed in BS 8213-1 are not
exceeded. Building design and reveal depths can affect
this and considerations must be taken during the risk
assessment for safe cleaning for each installation. This
can be assisted by using an extended implement for
cleaning.
Condition of Sale
In the event of this window being proven to have a
manufacturing defect, where a replacement is needed,
the liability of the seller shall under no circumstances
exceed the price of the defective window. We shall
not be held responsible for any incidental work or
for problems resulting from poor workmanship. The
foregoing does not affect your statutory rights.
For further information please refer to our website
www.jeld-wen.co.uk
Due to the construction of engineered timber:
• finger/laminate joints maybe visible on the finished
product.
• visible grain can vary between individual engineered
sections.
• timber is a natural product and will swell or shrink to
varying degrees dependent on location etc.
Glass units
• Defects will only be considered under the standards of
the GGF Code of Good Practice
• Due to the high thermal properties of insulating glass
units, condensation may form on external faces of the
glass units if environmental conditions allow.
Thermal Bridging
• in certain applications this may result in condensation
forming on the products metallic surfaces.
Biocide Regulation:
JELD-WEN exterior joinery is treated with an approved wood
preservative and protected against wood decaying fungi.
For Stormsure/Stormsure /Regency products the
active ingredient is propiconazole.
Preserved wood should not be cut or otherwise
reworked as this will expose un-preserved wood.
Any surface which is exposed by cutting or drilling
must be re-treated with an HSE approved cut end
preservative.Follow the instructions for safe use on
the manufacturers’ safety data sheet.
Dispose of all preserved timber using a method approved
by a waste disposal authority.
Do not burn.
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