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ACCLIMATION
• Rinse your hands thoroughly with fresh water each time you come into
contact with your aquarium. DO NOT use soap. Any chemical that may
be on your hands can be easily transferred into your aquarium. Hand
sanitizers, soaps, and lotions can be detrimental to your jellyfish even in
very small amounts.
• Designate a cup or container to be used solely for aquarium
maintenance. This means that every single time that you remove water
or remove the jellyfish; it should be done with this container. A cup
or container that is not designated as “aquarium-use” only could be
contaminated in such a way that it could harm jellyfish, such as soap
residue from washing.
• After receiving your package of Moon jellyfish, open it and verify the
contents of the package. Note the condition of the ice packs and the
package appearance over-all.
• We ask that you take and save a picture of your jellyfish SEALED in the
bag in which they arrived. Picture quality does help us in the event that
you may need to use our jellyfish 10-day Arrive Alive Guarantee. See
PAGE 18
for further information on our Arrive Alive Claim process.
Even if your jellyfish appear in rough shape or lifeless, proceed with
acclimation as instructed. Jellyfish have an amazing ability to recover
and regenerate in the correct conditions.
• If it appears that your ice packs have ruptured during transit, please
rinse the outside of the bags thoroughly with fresh water before
proceeding.
• It is important to think ahead for any potential spills that may happen.
It is a good idea to have a hand towel or paper towels nearby. A large,
clean bowl can be used to work over in the steps of getting the jellyfish
out of the shipping bag to avoid any kind of spillage.
• PRO TIP: On arrival, it is best to open your box and remove the bag
containing the jellyfish. Place this bag next to the aquarium and allow it
to sit for 1-2 hours. This will allow the water in the bag to very slowly
adjust to room temperature before proceeding! After this time has
passed then you may continue with the following acclimation steps.