17
Troubleshooting
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.jennair.com In Canada, www.jennair.ca
PROBLEM
SOLUTION
DISHWASHER DOES
NOT RUN
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, close the door and push START/RESUME.
Be sure the door is closed and latched.
Check that there is not an interference with large casserole dishes and the wash system at the back
of the dishwasher. Adjust loading as necessary to ensure door is closed and latched.
Be sure you have selected a cycle. (See “Cycles and Options Descriptions” section.)
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
DETERGENT REMAINS IN THE
DISPENSER OR
TABLET IS ON BOTTOM
OF TUB
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be
blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed (Clean light is on). If it has not completed, you will need to resume
the cycle by closing the door and pressing START/RESUME.
CYCLE RUNS TOO LONG
NOTES:
■
To use less water and reduce energy consumption you will encounter cycles that typically run
for up to 3 hours.
■
A water heater setting of 120°F (49ºC) is best, the dishwasher will delay longer while heating
cooler water.
■
Some options will add time to the cycle. (See “Cycles and Options Descriptions” section.) The
Precision Dry™ or Precision Dry+™ option adds approximately ½ hour.
Try the 1 Hour Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
DISHWASHER NOT DRYING
NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous
surface which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Precision Dry™ or Precision Dry+™ option is needed for proper
drying.
Proper loading of items can affect drying. (See specific loading instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other items when
unloading.
■
Unload the bottom rack first.
■
Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL
Be sure the water is turned on to the dishwasher.
Check that the float is free from obstructions. (See “Parts and Features.”)
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not fill with water. (See “BLINKING LIGHTS” in “Troubleshooting.”)
WATER REMAINS IN THE TUB/
WILL NOT DRAIN
Be sure the cycle has completed (the Clean light is on). If it has not, you will need to resume the
cycle by closing the door and pressing START/RESUME.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed
from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
