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If you experience
Possible Causes
Solution
Unusual Noise (cont.)
Rattling/Banging
Movement of the water lines against
the refrigerator cabinet or of items
placed on top of the refrigerator
cabinet
Move excess water line away from the refrigerator cabinet or
fasten excess tubing to the cabinet. See “Connect the Water
Supply” section or remove items from the top of the refrigerator.
Sizzling
Water dripping on the heater during
Defrost cycle
This is normal.
Water running/Gurgling
May be heard when ice melts during
the Defrost cycle and water runs into
the drain pan.
This is normal.
Buzzing and clicking
Heard when the water valve opens
and closes to dispense water and/or
fill the ice maker.
If the refrigerator is connected to a water line, this is normal. If
the refrigerator is not connected to a water line, turn off the ice
maker.
Repetitive clicking
Dual evaporator valve regulating the
cooling operation.
You may hear rapid repetitive clicking sounds as the unit switches
from cooling one compartment to cooling the other. This sound is
normal.
Creaking/Cracking/
Grinding
May be heard as ice is being ejected
from the ice maker mold.
This is normal.
Clatter
May be heard when the ice falls into
the ice storage bin.
This is normal.
Temperature and Moisture
Temperature is too warm. The refrigerator has just been
installed.
Allow 24 hours following installation for the refrigerator to cool
completely.
Cooling is turned off.
Turn on cooling. See the “Using the Controls” section.
The controls are not set correctly for
the surrounding conditions.
Adjust the controls a setting colder. Check the temperature in
24 hours. See the “Using the Controls” section.
The door(s) are opened often or not
closed completely. Allows warm air to
enter refrigerator.
Minimize door openings and keep doors fully closed.
A large load of food was recently
added.
Allow several hours for refrigerator to return to normal
temperature.
Temperature is too cold
in the refrigerator/crisper.
The refrigerator air vent(s) are
blocked.
If the air vent located in the middle rear of the refrigerator
compartment is blocked by items placed directly in front of it, the
refrigerator will get too cold. Move items away from the air vent.
The controls are not set correctly for
the surrounding conditions.
Adjust the controls a setting warmer. Check the temperature in
24 hours. See the “Using the Controls” section.
The ice storage bin is not in the
correct position.
See the “Ice Maker and Storage Bin” sections.
Temperature is too cold
in the pantry drawer.
The control is not set correctly for the
items stored in drawer.
Adjust the temperature setting. See the “Using the Controls”
section.
There is interior moisture
buildup.
NOTE:
Some moisture
buildup is normal.
The room is humid.
A humid environment contributes to moisture buildup.
The door(s) are opened often or not
closed completely. Allows humid air
to enter the refrigerator.
Minimize door openings and close doors completely.
The door(s) are blocked open.
Move food packages away from door.
A bin or shelf is in the way.
Push bin or shelf back into the correct position.
Storing liquid in open containers
This adds humidity to the refrigerator interior. Keep all containers
tightly covered.
First try the solutions suggested here or visit our website at
www.jennair.custhelp.com
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TROUBLESHOOTING
