40
Ice and Water (cont.)
First try the solutions suggested here or visit our website at
www.jennair.custhelp.com
.
TROUBLESHOOTING
If you experience
Possible Causes
Solution
The water and ice
dispenser will not
operate properly. (cont.)
The refrigerator door or freezer
drawer is not closed completely.
Close the door or drawer firmly. If it does not close completely,
see “The doors will not close completely.”
The refrigerator doors were recently
removed.
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door. See the
“Remove and Replace Refrigerator Doors” section.
Ice is clogged in the ice storage bin or
ice is blocking the ice delivery chute.
Remove the ice clogging the storage bin and delivery chute,
using a plastic utensil if necessary. Clean the ice delivery chute
and the bottom of the ice storage bin using a warm, damp cloth,
then dry both thoroughly. To avoid clogging and to maintain a
fresh supply of ice, empty the storage bin and clean both the
storage bin and delivery chute every 2 weeks.
Ice bin is difficult to
remove from door.
Ice level in bin may be high and
uneven from normal ice production
and augering of ice during
dispensing.
Dispense 2-3 glasses of ice, then try removing the ice bin.
The ice dispenser
jams while dispensing
crushed ice.
Crushed ice is blocking the ice
delivery chute.
Switch from crushed ice to cubed ice to clear the ice dispenser.
Then switch back to crushed ice.
Water is leaking or
dripping from the
dispenser system.
NOTE:
A few drops of
water after dispensing
is normal.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Ice continues to flow
from the dispenser.
NOTE:
A few cubes
dispensed after releasing
the dispenser lever is
normal.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Water continues to
drip from the dispenser
beyond the first few
drops.
The refrigerator has just been
installed.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See the “Water and Ice Dispensers” section.
The water filter was recently installed
or replaced.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See the “Water and Ice Dispensers” section
There may be a loose water
connection.
Check for water in bottom of refrigerator compartment, hinge
area, or by household connection in back of product.
Water is leaking from the
back of the refrigerator.
The water line connections were not
fully tightened.
See the “Connecting the Water” section.
Recently removed the doors and did
not fully tighten water line connection.
See the “Remove and Replace Refrigerator Doors” section.
