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9

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.

Has a household fuse blown, or has a circuit breaker 
tripped?
Replace the fuse or reset the circuit breaker. If the problem 
continues, call an electrician.

Surface burners will not operate

Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air 
from the gas lines.

Is the control knob set correctly?
Push in knob before turning to a setting.

Are the burner ports clogged?
See “Sealed Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

Are the burner ports clogged? 
See “Sealed Surface Burners” section.

Are the burner caps and heads positioned properly?
See “Sealed Surface Burners” section.

Is propane gas being used?
The cooktop may have been converted improperly. Contact a 
service technician or see “Assistance or Service” section.

Surface burner makes popping noises

Is the burner wet?
Let it dry.

Continuous sparking of igniter

Is a cross draft drawing the flame away from the igniter?
This is normal when a cross draft is present.

Is the power supply cord properly grounded/polarized?
See the Installation Instructions.

Is the burner cap and head positioned properly?
See “Sealed Surface Burners” section.

Excessive heat around cookware on cooktop

Is the cookware the proper size?
Use cookware about the same size as the surface cooking 
area, element or surface burner. Cookware should not extend 
more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

Is the proper cookware being used?
See “Cookware” section.

Is the control knob set to the proper heat level?
See “Cooktop Controls” section.

Is the cooktop level?
Level the cooktop. See the Installation Instructions.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, 
fire, or electrical shock.

WARNING

Summary of Contents for JGD3430BB

Page 1: ...or service in the U S A call 1 800 JENNAIR 1 800 536 6247 or visit our website at www jennair com In Canada call 1 800 807 6777 or visit our website at www jennair ca Guided utilisationetd entretien...

Page 2: ...CUISSON 19 Nettoyage g n ral 19 D PANNAGE 21 ASSISTANCE OU SERVICE 22 Accessoires 22 Au Canada 22 GARANTIE 23 COOKTOP SAFETY You can be killed or seriously injured if you don t immediately You can be...

Page 3: ...of the cooktop CAUTION Do not store items of interest to children in cabinets above the cooktop children climbing on the cooktop to reach items could be seriously injured Proper Installation The cookt...

Page 4: ...ons See the Assistance or Service section for information on ordering A Surface burner locator B Left rear control knob C Right rear control knob D Left front control knob E Right front control knob F...

Page 5: ...arking occurs increase flame rotate knob clockwise until clicking spark sound ceases Smart Port Burner System This cooktop is equipped with a Smart Port Burner System The Smart Port Burner System prod...

Page 6: ...ight do not service the burner yourself Contact a trained repair specialist SurfaceGrates The grates must be properly positioned before cooking In the proper position the grates should be flush and le...

Page 7: ...Part Number W10355010 not included See Assistance or Service section to order STAINLESS STEEL WITH DuraFinish COATING To avoid damage to stainless steel surfaces do not use soap filled scouring pads...

Page 8: ...se mild detergent Removable Grease Filter The filter is a permanent type and should be cleaned when soiled Cleaning Method Turn off the downdraft ventilation system before removing the filter Remove b...

Page 9: ...Contact a service technician or see Assistance or Service section Surface burner makes popping noises Is the burner wet Let it dry Continuous sparking of igniter Is a cross draft drawing the flame aw...

Page 10: ...s and parts information are available from Jenn Air Brand Home Appliances Customer eXperience Center Accessories To order accessories visit our website at www jennair com cookingaccessories affresh St...

Page 11: ...o Jenn Air within 30 days from the date of purchase 6 Any food loss due to refrigerator or freezer product failures 7 Costs associated with the removal from your home of your major appliance for repai...

Page 12: ...lete model number and serial number You can find this information on the model and serial number label located on the product Dealer name____________________________________________________ Address __...

Page 13: ...AVERTISSEMENT Si les renseignements dans ce manuel ne sont pas exactement observ s un incendie ou une explosion peut survenir causant des dommages au produit des blessures ou un d c s Ne pas entrepos...

Page 14: ...ifi La table de cuisson est munie d une fiche de liaison la terre trois broches pour votre protection contre les risques de choc lectrique et doit tre branch e directement dans une prise de courant bi...

Page 15: ...nt droit F Bouton de commande du ventilateur d vacuation 3 vitesses A E D C B F A Br leur arri re gauche de 9 200 BTU h B Grille de ventilation extraction par le bas C Br leur arri re droit de 12 500...

Page 16: ...t de r gler un bouton de commande placer l ustensile de cuisson rempli sur la grille Ne pas faire fonctionner un br leur avec un ustensile de cuisson vide ou sans ustensile de cuisson sur la grille R...

Page 17: ...la section Nettoyage g n ral Ouverture du tube d arriv e de gaz Pour que la flamme s allume convenablement il faut que le gaz puisse passer librement travers l orifice Garder cette zone propre et ne p...

Page 18: ...a cuisson termin e ou lorsqu on n utilise pas la table de cuisson Pr parationdeconserves lamaison Lors de la pr paration de conserves pendant de longues p riodes alterner l utilisation des br leurs de...

Page 19: ...chaque bouton est la position Off arr t Sur certains mod les ne pas enlever les joints sous les boutons M thode de nettoyage Savon et eau Tirer les boutons directement hors du tableau de commande pou...

Page 20: ...br leur d gager la grille de ventilation et d gager le filtre de la chambre d vacuation en le soulevant Nettoyer le filtre l eau ti de et au d tergent dans l vier ou au lave vaisselle R installer le f...

Page 21: ...it des bruits d clatement Le br leur est il mouill Le laisser s cher G n ration constante d tincelles par l allumeur La flamme est elle cart e de l allumeur par un courant d air Ceci est normal en pr...

Page 22: ...le probl me n est pas attribuable l une des raisons indiqu es dans la section D pannage T l phonez au marchand qui vous a vendu l appareil ou t l phonez Jenn Air en composant le 1 800 807 6777 pour l...

Page 23: ...es 30 jours suivant la date d achat 6 Toute perte d aliments due une d faillance du r frig rateur ou du cong lateur 7 Les co ts associ s au transport du gros appareil m nager du domicile pour r parati...

Page 24: ...rouverez ces renseignements sur la plaque signal tique situ e sur le produit Nom du marchand ______________________________________________ Adresse ____________________________________________________...

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