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The lights do not work
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Is the dispenser light set to OFF? On some models, the
dispenser light will operate only when a dispenser lever/pad is
pressed. If you want the dispenser light to stay on continuously,
set the dispenser light to ON, or (on some models) NIGHT LIGHT
or AUTO or HALF or DIM. See “Water and Ice Dispensers.”
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Is the dispenser light set to NIGHT LIGHT or AUTO? On some
models, if the dispenser is set to the NIGHT LIGHT or AUTO
mode, be sure the dispenser light sensor is not blocked. See
“Water and Ice Dispensers.”
Temperature and Moisture
Temperature is too warm
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New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
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Door(s) opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully closed.
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Large load of food added? Allow several hours for refrigerator to
return to normal temperature.
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Controls set correctly for the surrounding conditions? Adjust
the controls a setting colder. Check temperature in 24 hours. See
“Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal. Clean with a dry cloth.
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Humid room? Contributes to moisture buildup.
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Door(s) opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep doors fully closed.
Ice and Water
The ice maker is not producing ice or not enough ice
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Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water supply and
turn water shutoff valve fully open.
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Kink in the water source line? A kink in the line can reduce water
flow. Straighten the water source line.
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Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
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New installation? Wait 24 hours after ice maker installation for ice
production to begin. Wait 72 hours for full ice production.
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Large amount of ice recently removed? Allow 24 hours for ice
maker to produce more ice.
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Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil. (This does
not apply to models with the ice maker mounted at the top of the
freezer door.)
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Reverse osmosis water filtration system connected to your
cold water supply? This can decrease water pressure. See “Water
Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
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Water shutoff valve not fully open? Turn the water shutoff valve
fully open.
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Kink in the water source line? A kink in the line can reduce water
flow. Straighten the water source line.
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Reverse osmosis water filtration system connected to your
cold water supply? This can decrease water pressure. See “Water
Supply Requirements.”
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Questions remain regarding water pressure? Call a licensed,
qualified plumber.
Off-taste, odor or gray color in the ice
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New plumbing connections? New plumbing connections can
cause discolored or off-flavored ice.
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Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for
ice maker to make new ice.
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Odor transfer from food? Use airtight, moisture-proof packaging
to store food.
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Are there minerals (such as sulfur) in the water? A water filter
may need to be installed to remove the minerals.
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Is there a water filter installed on the refrigerator? Gray or dark
discoloration in ice indicates that the water filtration system needs
additional flushing.
The ice dispenser will not operate properly
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Freezer door closed completely? Close the door firmly. If it does
not close completely, see “The doors will not close completely.”
On some models, the refrigerator door must also be closed in
order to operate the dispenser.
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Ice bin installed correctly? Be sure the ice bin is firmly in
position.
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New installation? Wait 24 hours after ice maker installation for ice
production to begin. Wait 72 hours for full ice production.
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Ice clogged in the ice storage bin or delivery chute? Remove
clogged ice, using a plastic utensil if necessary. Clean chute and
bottom of storage bin using a warm moist cloth, and dry both
thoroughly. To avoid clogging and maintain a fresh supply of ice,
empty the storage bin and clean both the bin and delivery chute
every two weeks.
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Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker.
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Has the ice melted around the auger (metal spiral) in the ice
bin? Empty the ice container. Use warm water to melt the ice if
necessary.
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Is the ice dispenser stalling while dispensing “crushed” ice?
Change the ice button from “crushed” to “cubed.” If cubed ice
dispenses correctly, depress the button for “crushed” ice and
begin dispensing again.
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Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes for
dispenser motor to reset before using again.
The water dispenser will not operate properly
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Freezer door closed completely? Close the door firmly. If it does
not close completely, see “The doors will not close completely.”
On some models, the refrigerator door must also be closed in
order to operate the dispenser.
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Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water supply and
turn water shutoff valve fully open.
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Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser. See
“Water Supply Requirements.”
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
