Jenn-Air JUCFP242HXPA, Use And Care Manual And Installation Instructions

21

JENNAIR

®

REFRIGERATION 

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO 

OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer 

eXperience Center:

Q

Name, address, and telephone number

Q

Model number and serial number

Q

A clear, detailed description of the problem

Q

Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1.  Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be 

addressed without service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit 

producthelp.jennair.com.

2.  All warranty service is provided exclusively by our authorized JennAir Service Providers. In the U.S. and Canada, direct all 

requests for warranty service to: 

JennAir Customer eXperience Center

1-800-JENNAIR (1-800-536-6247).

If outside the 50 United States or Canada, contact your authorized JennAir dealer to determine whether another warranty applies.

TEN YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

TWO YEAR LIMITED WARRANTY (PARTS AND LABOR)

For two years from the date of purchase, when this major appliance 

is installed, operated and maintained according to instructions 

attached to or furnished with the product, JennAir brand of 

Whirlpool Corporation or Whirlpool Canada LP (hereafter “JennAir”) 

will pay for Factory Specified Replacement Parts and repair labor to 

correct defects in materials or workmanship that existed when this 

major appliance was purchased, or at its sole discretion replace the 

product. In the event of product replacement, your appliance will 

be warranted for the remaining term of the original unit’s warranty 

period.

THIRD THROUGH FIFTH YEAR LIMITED WARRANTY  

(SEALED REFRIGERATION SYSTEM PARTS ONLY – LABOR NOT 

INCLUDED)

In the third through fifth years from the date of purchase, when this 

major appliance is installed, operated and maintained according to 

the instructions attached to or furnished with the product, JennAir 

brand will pay for factory specified replacement parts and repair 

labor for the following components to correct non-cosmetic defects 

in materials and workmanship in this part that prevent function 

of the refrigerator and that existed when this major appliance was 

purchased:

Q

Refrigerator/freezer cavity liner if the part cracks due to defective 

materials or workmanship.

Q

Sealed Refrigeration system (includes compressor, evaporator, 

condenser, dryer and connecting tubing).

SIXTH THROUGH TENTH YEAR LIMITED WARRANTY

(SEALED REFRIGERATION SYSTEM ONLY - LABOR NOT INCLUDED)

In the sixth through tenth year from the date of purchase, when this 

major appliance is installed, operated and maintained according to 

instructions attached to or furnished with the product, JennAir brand 

will pay for factory specified replacement parts for the following 

components to correct defects in materials or workmanship in 

the sealed refrigeration system (includes compressor, evaporator, 

condenser, dryer and connecting tubing) that existed when this major 

appliance was purchased.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED 

WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 

Service must be provided by a JennAir designated service company. 

This limited warranty is valid only in the United States or Canada 

and applies only when the major appliance is used in the country in 

which it was purchased. This limited warranty is effective from the 

date of original consumer purchase. Proof of original purchase date 

is required to obtain service under this limited warranty.

1.  Commercial, non-residential or multiple-family use, 

or use inconsistent with published user, operator or 

installation instructions. 

2.  In-home Instruction on how to use your product.

3.  Service to correct improper product maintenance 

or installation, installation not in accordance with 

electrical or plumbing codes or correction of household 

electrical or plumbing (i.e. house wiring, fuses or water 

inlet hoses).

4.  Consumable parts (i.e. light bulbs, batteries, air or water 

filters, preservation solutions, etc.).

5.  Defects or damage caused by the use of non-genuine 

JennAir parts or accessories.

6.  Damage from accident, misuse, abuse, fire, floods, acts 

of God or use with products not approved by JennAir.

7.  Repairs to parts or systems to correct product damage 

or defects caused by unauthorized service, alteration or 

modification of the appliance.

8.  Cosmetic damage including scratches, dents, chips, 

and other damage to appliance finishes unless 

such damage results from defects in materials and 

workmanship and is reported to JennAir within 30 days.

9.  Discoloration, rust or oxidation of surfaces resulting 

from caustic or corrosive environments including but 

not limited to high salt concentrations, high moisture 

or humidity or exposure to chemicals.

10. Food or medicine loss due to product failure.

11.  Pick-up or delivery. This product is intended for in-

home repair.

12. Travel or transportation expenses for service in remote 

locations where an authorized JennAir servicer is not 

available.

13. Removal or reinstallation of inaccessible appliances or 

built-in fixtures (i.e. trim, decorative panels, flooring, 

cabinetry, islands, countertops, drywall, etc.) that 

interfere with servicing, removal or replacement of the 

product.

14. Service or parts for appliances with original model/serial 

numbers removed, altered or not easily determined.

The cost of repair or replacement under these 

excluded circumstances shall be borne by 

the customer.