Jenn-Air PRG3010 Series, Service

Page 1: ...ls This manual includes but is not limited to the following PRG3010 PRG3610 PRG4810 Service This manual is to be used by qualified appliance technicians only Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person 16022882 December 2004 ...

Page 2: ...PPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To locate an authorized servicer please consult your telephone book or the dealer from whom you purchased this product For further assistance please contact Customer Service Support Center CAIR Center Web S...

Page 3: ...tendedServicePlan 12 TroubleshootingProcedures 13 15 TestingProcedures 16 17 DisassemblyProcedures RemovingandReplacingUnit 18 ControlPanel 18 Maintop 18 Light Switch 18 TerminalBlock 18 Light Socket 18 Burner Switch 19 SparkModule 19 Single Feed Burner Gas Valve 19 Dual Feed Burner Gas Valve 19 OvenThermostat 19 SingleFeedBurner 19 Dual Feed Burner Base 20 BroilBurner 20 Convection Fan Capacitor ...

Page 4: ...y damage personal injury or death verify wiring is correct if components were replaced Verify proper and complete operation of unit after servicing WARNING This gas appliance contains or produces a chemical or chemicals which are known to the state of California to cause cancer birth defects or other reproductive harm To reduce the risk from substances in the fuel or from fuel combustion make sure...

Page 5: ...ion to have an ungrounded outlet replaced with a properly grounded three prong outlet in accordance with the National Electrical Code Do not use an extension cord with this appliance Insure all packing materials are removed from the range before operating it to prevent fire or smoke damage should the packing material ignite Ensure range is correctly adjusted by a qualified service technician or in...

Page 6: ...ikely if one occurs proceed as follows Oven Fires 1 If you see smoke from oven do not open oven door 2 Turn oven control to OFF 3 As an added precaution turn off gas supply and power at main circuit breaker or fuse box 4 Turn on vent to remove smoke 5 Allow food or grease to burn itself out in oven 6 If smoke and fire persist call fire department 7 If there is any damage to components call repair ...

Page 7: ...er flammable vapors and liquids near or in oven Do not clean oven door gasket located on back of the door Gasket is necessary to seal the oven and can be damaged as a result of rubbing or being moved Do not drape towels or any materials on oven door handles These items may ignite causing a fire CAUTION Do not store items of interest to children in cabinets above range Children may climb on oven to...

Page 8: ...R ANY CIRCUMSTANCES CUT OR REMOVE THE THIRD GROUND PRONG FROM POWER CORD For 15 amp circuits only Do not use an adapter on 20 amp circuit Where local codes permit a TEMPORARY CONNECTION may be made to properly grounded two prong wall receptacle by the use of a UL listed adapter available at most hardware stores Larger slot on adapter must be aligned with larger slot in the wall receptacle to provi...

Page 9: ...or LP After servicing a valve or orifice verify it is properly operating before completing service Oven Safety Valve Oven valve is designed to be a safety valve Two basic designs are used in gas ranges Hydraulic type valve Electric type valve Both types are safety valves because they are indirectly operated by the oven thermostat which controls a pilot flame or electric ignitor to open and close t...

Page 10: ...ll the benefits provided by efficient gas cooking This manual contains information needed by authorized service technicians to install and service gas ranges pertaining to this manual There maybe however some information which needs further explanation Refer to individual Installation Instructions Use and Care Technical Sheets or toll free technical support line to answer questions from authorized...

Page 11: ... amount of heat generated by the heater which causes the bi metal to bend At a point the ignitor resistance will have increased to approximately 3 5 amps of current flow through the ignitor gas valve circuit In approximately 45 seconds the glow bar ignitor temperature will have increased to approximately 2650 F the voltage drop across the gas valve terminals will have increased to about 3 VAC whic...

Page 12: ...ence or in case warranty service is required To locate an authorized servicer For Jenn Air product call 1 800 462 9824 or visit the Web Site at www jennair com For product in Canada call 1 866 587 2002 or visit the Web Sites at www jennair com Warranty service must be performed by an authorized servicer We also recommend contacting an authorized servicer if service is required after warranty expir...

Page 13: ...y all terminals and connections are correct and tight Check module according to testing procedures information Clean electrode or burner cap Replace electrode No spark or only random spark at one ignitor Check for cracked ignitor or pinched ignitor wire Poor continuity to burner cap Bad ground connection or lack of continuity to ground or ignitor Cracked or broken ignitor extension lead Replace ig...

Page 14: ...r closer to bake broil burner Clean orifice or burner Check for correct gas pressure Natural gas pressure should be 4 WCP and LP gas pressure should be 10 WCP Verify power is present at unit Verify that the circuit breaker is not tripped Replace household fuse but do not fuse capacity Broil burner shuts off shortly after the start of self clean operation Bake and broil functions operate normally P...

Page 15: ...ck wiring diagram for application Self clean cycle not working Programming error Shut off power to oven for five minutes by switching off circuit breaker Reset circuit breaker and try oven again Oven door will not unlock Oven is self cleaning Oven is still hot Allow cycle to complete Door will not unlock until unit has cooled to safe temperature Do not force door open this will void warranty Blow ...

Page 16: ...plied Orifice adjusted for Natural or LP Check for obstructions contamination in ports or damage Clean with hot soapy water and dry completely Replace if punctured or torn Broil burner Verify gas is supplied Verify proper orifice installed for Natural or LP Check for obstructions contamination in ports or damage Clean with hot soapy water and dry completely Replace if punctured or torn Ignitor Tes...

Page 17: ...ect to polarity Holder orifice Verify gas pressure WCP Check orifice for debris 4 Natural 10 LP Propane Clean as needed Spark ignition electrode Test for resistance of spark lead Test ignitor to chassis Continuity No continuity from ignitor to chassis Surface valve Verify gas is supplied Verify Orifice for Natural or LP Adjust set screw for simmer control Fixed orifices for Natural or LP See conve...

Page 18: ...screws securing backguard island trim assembly to maintop 9 Remove screws securing side panels to chassis NOTE All screws on the rear on each side all screws on front and one screw located on each front inside corner of the maintop facing the sides if equipped 10 Pull bottom portion of side panel out first then lift upward to remove 11 Maintop can now be lifted off 12 Reverse procedure to reassemb...

Page 19: ...ft 5 Remove compression nut on backside of valve NOTE Take care not to bend or damage tubing 6 Remove valve clamp NOTE Check for leaks before installing control panel 7 Reverse procedure to reassemble NOTE When reinstalling ensure valve and gasket is seated on manifold and tighten down valve clamp evenly Dual Feed Burner Gas Valve 1 Disconnect power and shut off gas supply to unit 2 Remove control...

Page 20: ...ecuring convection fan to rear of oven cavity NOTE When removing the last two screws hold fan assembly in place 6 Gently lower fan and place on the oven bottom 7 Disconnect and label wire terminals on fan NOTE When reinstalling install screws into center holes on convection fan to assist in aligning corner holes 8 Replacement of capacitor can be done two ways Removal of convection fan Accessing th...

Page 21: ...or hinge needs to be compressed together again for proper door installation Door Window Pack 1 Remove door hinge see Door Hinge procedure 2 Remove screws securing compression brackets to insulation retainer 3 Remove screws securing top of insulation retainer and remove 4 Remove insulation and place to the side taking care not to damage insulation 5 Remove nuts securing window pack in place 6 Rever...

Page 22: ...ate Assembly 1 Remove flue cover located at the rear of the griddle 2 Remove front trim cover 3 Remove center shipping screw located at the rear of the griddle if applicable 4 Remove screws securing the front of the griddle 5 Lift griddle assembly straight upward to gain access to thermostat capillary tube 6 Slide the thermostat capillary tube out of the griddle plate channel and place to the side...

Page 23: ...e burner baffle out of the way to gain access to screws 7 Reverse procedure to reassemble Single Thermal Valve 1 Remove oven door see Oven Door procedure 2 Remove screws securing kick plate at each top corner 3 Remove all oven racks and oven rack supports by lifting upward and pulling the bottom inward towards the center of the oven cavity then downward to disengage from lower support brackets 4 R...

Page 24: ...RNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures 24 16022882 Rev 0 2004 Maytag Services This page intentionally left blank ...

Page 25: ... 2004 Maytag Services 16022882 Rev 0 A 1 Appendix A ...

Page 26: ...A 2 16022882 Rev 0 2004 Maytag Services Professional 48 36 30 Gas Range Models 403 WEST FOURTH STREET NORTH NEWTON IA 50208 8101P601 60 05 04 03 Retain this manual for future reference 17663 Rev B ...

Page 27: ... 2004 Maytag Services 16022882 Rev 0 A 3 2 30 GAS RANGE MODEL 36 GAS RANGE MODEL 48 GAS RANGE MODEL MODEL PRG3010 MODEL PRG3610 MODEL PRG4810 ...

Page 28: ...lier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier INTRODUCTION The features offered by the Jenn Air professional series of gas ranges are certain to make the cooking experience more enjoyable and provide the novice or the experienced chef with years of enjoyment A large capacity gas oven with a gas infrared broiler ...

Page 29: ...aust hood must be installed above the range The following chart indicates the minimum blower capacity recommended for hood ventilation Table 1 CAUTION Ventilation hoods and blowers are designed for use with single wall ducting However some local building codes or inspectors may require double wall ducting Consult local building codes and or local agencies before starting to assure that hood and du...

Page 30: ...lations 2 The range can be placed in various positions with respect to the cabinet front with the front either flush or projecting depending on the countertop depth See Figure 3A B and Table 2 side view of range for dimensions 3 The gas and electrical supply should be within the zones shown in Figures 2 and 4 4 The maximum depth of over head cabinets installed on either side of the hood is 13 FIGU...

Page 31: ...dicate the space required for each type of backguard 7 Always keep the appliance area clear and free from combustible materials gasoline and other flammable vapors and liquids 8 Do not obstruct the flow of combustion and ventilation air to the unit H 2 1 2 2 1 2 1 3 4 G 10 10 9 3 8 DIMENSIONS PRG4810 PRG3610 PRG3010 C 12 12 9 D 21 1 4 21 1 4 21 1 4 E 29 15 16 29 15 16 29 15 16 F 28 3 16 28 3 16 28...

Page 32: ...s With the doors and knobs removed a 29 3 8 wide opening is required Without removing the door a 30 13 16 wide opening is required See Figure 3A FIGURE 4 2 Maximum Protrusion from Wall for Gas Supply Manual Shut Off Valve must be Easily Accessible Flex Line to Range FIGURE 5 Kick Panel Remove the outer carton and packing material from the shipping base Remove the kick panel see Figure 5 by removin...

Page 33: ...ecessary to have level cabinets front to back and left to right across the opening of the range After checking the countertops for level and before sliding the range into place measure the distance from the floor to the top of the counter work surface in the rear left and right corners Adjust the corresponding rear corner of the range to an equal height of the counter as the rear leveling legs are...

Page 34: ...r the hardware Install the sleeve anchors into the holes and then install the lag bolts through the bracket The bolts must be properly tightened as recommended for the hardware Fasten the bracket securely to the floor and wall Range Installation After the anti tip bracket has been installed complete Steps 4 6 before sliding the range into position Align the range to its designated location and sli...

Page 35: ...ral gas or LP gas propane depending on model ordered Natural Gas Requirements Connection 1 2 N P T Minimum 5 8 dia flex line Pressure 6 to 14 W C LP Gas Requirements Connection 1 2 N P T Minimum 5 8 dia flex line Pressure 11 to 14 W C A regulator is required at the LP source to provide a maximum of 14 W C to the range regulator Hook Up A manual valve must be installed external to the appliance in ...

Page 36: ...red however vibration during transit or variations in the local gas supply may make minor adjustments necessary Burner flames should be blue and stable with no yellow tips excessive noise or lifting of the flame from the burner Slight yellow tipping is normal with LP gas If any of these conditions exist check that the air shutter or burner ports are not blocked If this condition persists adjust th...

Page 37: ...ck side to side j All packaging material and tie straps removed j Low back or high shelf backguard attached if there is less than 12 clearance above the cooking surface to combustibles behind unit Electrical j Receptacle with 15 ampere over current protection is provided for service cord connection j Adequate ground connection j Kick panel in place and two 2 screws secure Gas Supply j Connection 1...