37
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need
help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your
appliance. This information will help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit
right and work right because they are made with the same precision used to build every new JennAir
®
appliance.
To locate factory specified parts in your area, call us or your nearest JennAir designated service center.
In the U.S.A.
Call the JennAir Customer eXperience Center toll-free:
1-800-JENNAIR (1-800-536-6247)
or visit our website at
www.jennair.com
.
Our consultants provide assistance with:
■
Scheduling of service. JennAir
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in the United
States.
■
Features and specifications on our full line of appliances.
■
Referrals to local JennAir
®
appliance dealers.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For further assistance
If you need further assistance, you can write to JennAir with any
questions or concerns at:
JennAir Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the JennAir Canada Customer eXperience Centre toll-free:
1-800-JENNAIR (1-800-536-6247)
or visit our website at
www.jennair.ca
.
Our consultants provide assistance with:
■
Scheduling of service. JennAir
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in Canada.
■
Features and specifications on our full line of appliances.
■
Referrals to local JennAir
®
appliance dealers.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
For further assistance
If you need further assistance, you can write to JennAir Canada
with any questions or concerns at:
Customer eXperience Centre
JennAir Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
For accessories in the U.S.A., you can visit our website at
www.jennair.com
or call us at
1-800-JENNAIR (1-800-536-6247)
.
In Canada, visit our website at
www.jennair.ca
or call us at
1-800-JENNAIR (1-800-536-6247)
.
Affresh
®
Stainless Steel Cleaner
(stainless steel models)
Affresh
®
Stainless Steel Cleaning Wipes
(stainless steel models)
Gas Grate/Drip Pan Cleaner
Affresh
®
Kitchen and Appliance Cleaner
Stainless Steel Grill Cover
Wok Ring
Extendable Roller Rack with Handle
Broiler Pan Kit
Backguard and Backsplash
Brass Burner Caps
Chrome/Brass Bezels
ASSISTANCE OR SERVICE
ACCESSORIES
16-Jan-2019 04:15:32 EST | RELEASED
In some European factories the letter "W" of the part code mentioned herein will be automatically
replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")
