8
TROUBLESHOOTING
SERVICE
Please refer to the instructions on the enclosed warranty card for returning your unit for service. When
returning the unit, please remove batteries to prevent damage to the unit in transit and/or from possible
battery leakage. We are not responsible for batteries returned with the product or for the cost of
replacement.
Distributed by:
Spectra Merchandising International, Inc.
Chicago Industry Tech Park
4230 North Normandy Avenue
Chicago, IL 60634, U.S.A.
Please have model number ready, for Customer Service, call 1-800-777-5331
Printed in China
If a fault occurs, first check the points listed below before taking the set for repair.
Do not open the set as there is a risk of electric shock.
If you are unable to remedy a problem by following these hints, consult your dealer or service center.
WARNING:
Under no circumstances should you try to repair the set yourself,
as this will invalidate the warranty.
- Problem
• Solution
No sound /power
–Volume not adjusted
•Adjust the VOLUME
–power cord not securely connected
•Connect the AC power cord properly
–Batteries dead/ incorrectly inserted
•Insert (fresh) batteries correctly
Display does not function properly /
No reaction to operation of any of
the controls
–Electrostatic discharge
•Switch off and unplug the set.
Reconnect after a few seconds
The CD skips tracks
–CD damaged or dirty
•Replace or clean CD
–Program is active
•Quit Program mode(s)
no disc indication
–No CD inserted
•Insert a CD, CD-R or CD-RW
–CD badly scratched or dirty
•Replace/ clean CD, see Maintenance
–Laser lens steamed up
•Wait until lens has cleared
–CD-R is blank or the disc is not finalized
•Use a finalized CD-R
CD playback does not work
–CD badly scratched/ dirty
•Replace/ clean CD (see maintenance)
–Laser lens steamed up
•Wait until lens has adjusted to room temperature
