116
Horizon NavMate 5
TROUBLESHOOTING
Table 3: Troubleshooting
Problem
Cause
Corrective Action
I can’t find an address Address spelled
incorrectly
Please make sure you have cor-
rectly spelled your entry. If you do
not know how an address is spelled,
simply enter the parts of the address
about which you are certain - e.g.
"Brook" for Brooklyn in New York.
Then browse the results list and look
for the address. Also make sure that
the city in which you are looking for
an address is correct. Sometimes
the official postal address differs
from the address you are looking for.
In that case, search for a known
address nearby and browse the
map.
I cannot get a good
signal
Poor antenna place-
ment
If you have problems getting a satel-
lite fix with GPS (you can see how
many satellites are being received
on the main menu at the bottom left),
please make sure you are outside
and the GPS antenna has good 'visi-
bility' to the open sky. Some models
also support an additional external
active antenna. Please consult the
hardware manual of your device to
get further information on how to
obtain a GPS fix.
The VM9424BT stops
responding
Unknown
Turn the unit off and back on. If this
does not help, reset the unit by using
a small metal object to press the
RESET button located on the front
panel of VM9424BT (see front panel
illustration for exact location).