10
General Information
This product is a Prescribed Medical Device and as such it is important that all users understand the use
and adjustments that this product offers. This booklet shows the range of adjustments and gives guidelines
for each type of user to follow.
Professional/Technical users
This refers to the Therapist and Prescribing Practitioner.
Ensure you read all sections in this booklet and are fully familiar with all the adjustments. As well as the
selection, prescription and set up of the product to suit the client’s needs, the technical user has the
responsibility for the induction of the Carer, ensuring that the Carer:
•
Has an understanding of the safety aspects of the product
•
Is familiar with the product. What to use and what not to use
•
Knows which accessories have been added and what daily adjustments to make
•
Has an understanding of the care and cleaning procedures
A formal hand over procedure should be adopted for this product. Use the separate Inspection Log to
record set ups and changes to the product. Jenx Limited offers Product Courses for Technical Users. Please
contact us for more information.
Carer (This section refers to the daily carer)
This product is a Prescribed Medical Device. It should only be used with the guidance of a prescribing
professional. Do not make any adjustments other than those you have been instructed to make.
The Carer section of this guide gives the adjustments needed to aid daily use only, any other adjustments
are only to be performed by the Therapist.
Re-Issue (This section refers to Stores Personnel)
Stores personnel must follow the checks and maintenance guide before re-issue. The Medicines and
Healthcare products Regulatory Agency (MHRA) releases regular bulletins regarding product updates and
issues. These should be monitored.
•
Records should be kept on all products serviced or re-issued
•
Repairs or replaced parts should be traceable
•
The Jenx serial number should always stay with the product and never be removed
•
Instructions should always be issued with the product. Copies are available from Jenx Limited or can
be downloaded from www.jenx.com
•
Always inform the technical user before a product is issued to a home for set-up purposes
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If the product is to be re delivered, ensure adequate and secure packaging is used
•
If in any doubt as to the safety of this product do not issue it, contact Jenx Limited for advice
•
Products must only be issued fully assembled, clean and in good working order. Instruction for Use
must be with the product
Jenx Limited offer Technical User Courses for stores personnel. The course gives guidance for: maintenance,
inspection of the products, regulatory information, cleaning. Please contact us for more information.
Product Induction
& Hand Over