12
•
All inquiries must be accompanied by a description of the
problem. Jet City Amplification will then issue a Return
Authorization Number (RA Number).
•
Once the RA Number has been obtained, the product must
be returned in its original shipping carton. The return
Authorization Number must be printed clearly on the
shipping label on the outside of the box, and included with
the returned product. Both the product in its original
package and the Return Authorization Number must be
shipped to the address indicated by Jet City Amplification at
the time the call is made.
•
Shipments without prepaid freight will not be accepted.
4 Warranty Regulation / Exclusions
•
Warranty services will not be furnished if the product is not
returned with the original sales receipt.
•
Tubes and loudspeaker drivers are considered maintenance
items and are excluded from all warranty claims.
•
If the product needs to be modified or adapted in order to
comply with technical or safety standards on a national or
local level, in any country which is not the country for which
the product was not originally developed and manufactured,
this modification/adaptation shall not be considered a defect
in materials or workmanship. This warranty does not cover
any such modification/adaptation, irrespective of whether it
was executed properly or not. Under the terms of this
warranty Jet City Amplification shall not be held responsible
for any cost resulting from such a modification/adaptation.
•
Free inspections and maintenance/ repair work are expressly
excluded from this warranty, in particular, if caused by
improper handling of the product by the user. This applies to
defects caused by normal wear and tear of items such as
knobs, tolex and similar parts.
•
Damages caused by the following conditions are not covered
by warranty:
J
J
E
E
T
T
C
C
I
I
T
T
Y
Y
A
A
M
M
P
P
L
L
I
I
F
F
I
I
C
C
A
A
T
T
I
I
O
O
N
N
J
J
C
C
A
A
5
5
2
2
1
1
2
2
R
R
C
C
O
O
W
W
N
N
E
E
R
R
’
’
S
S
M
M
A
A
N
N
U
U
A
A
L
L
