12
Troubleshooting
Problem
Possible Reason
Possible Solution
The water pump does not work
Power supply is not connected
or leakage protector is
disconnected
Turn on power supply and
connect leakage protector
Water pump impeller is stuck by
sundries
Clean water pump impeller
Water pump switch is off
Press water pump switch
Power supply plug is not inserted
correctly or the power supply is
insufficient
Plug in power supply
Water pump is defect
Repair or replace water pump
The air pump does not work
Power supply is insufficient
Check circuitry and plug in power
supply
Air pump switch is off
Press the air pump switch
Power supply plug is not
connected
Plug in power supply
The intensity of the massage
power cannot be adjusted
Voltage problem
Check voltage
Adjust switch is off or defect
Check (and if required replace)
switch
Water circulation is blocked
Clean the water circulation
The bathtub does not stand even
Adjustable foot is not well-
adjusted
Adjust feet to level out floor
bumps
Water leakage
Obturating ring is no good
Replace obturating ring
Nut is loose
Fix nut screwing
Connecting part is loose
Check and fasten connecting
parts