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Troubleshooting
If problems or irregularities occur during
the use of the phone, read the
information in the following table. If a
particular problem cannot be solved by
the following information, please contact
the
customer
service
via
email:
Phone will not turn on:
Check whether the battery is correctly
in the phone.
Check the battery status, charge 24 h
long the battery or swap it if
necessary from (6 months warranty).
Check that the PIN code has been
entered correctly.
If the PIN-code 3 x false the SIM card
is blocked and you need the PUK
code (please contact your network
operator for your PUK code).
SIM card error:
Dirt on the contact areas of the SIM
card? Clean the contact areas of the
