----3D Printer User Guide
17
5. Common problems and solutions
Item
Problem description
Reason
Solution
1
Filament breaks at the
top of extruder mouth
A. Filament has run out .
B. Filament was exposed to
moisture, and has become
brittle..
C. Filament was plugging
the throat.
A. Replace filament before its gone.
B. Store filament in air-tight
container when finished printing.
Replace with fresh filament spool.
C. Clean the throat. Refer to video
on the USB stick for instructions.
2
Filament slips in
extruder
Filament is too thin, or has
been ground down by
extruder gear.
Retract filament and cut out the
thin filament section.
3
Temperature is
incorrect.
Temperature sensor is
malfunctioning.
Contact support for advice on
replacement of temperature sensor.
4
Model is malformed
Timing belts may be too
loose. Timing belt pulley
may be loose.
Check and tighten the screw and
belts
.
5
Model is warped
The print bed is not level
Re-level print bed, and retry print.
6
G-code generation
failed
Incorrect setting or wrong
save path
Choose the correct machine type
and select the correct save path
7
Software Installation
failed
OS may not be supported
Install only on compatible OS