TROUBLESHOOTING
23
ENGLISH
If a fault occurs, first check the points listed below before taking the set for repair. Do not open the set as
there is a risk of electric shock.
If you are unable to remedy the problem by following these hints, call service and support at the phone
number shown below.
Warning
:
Under no circumstances should you try to repair the set yourself, as this will invalidate the
warranty
Service & support hotline: 0180 5 - 22 17 84 (
€
0,12 / Min.) (Germany only)
If the product needs to be sent to the servicecenter, please use the provided
return sticker. If the sticker is missing, please call service & support.
Problem
Cause
Solution
No sound / power
Volume not adjusted
Adjust the Volume
Connect the AC cord properly
Display does not function properly / No
reaction to operation of any of the controls
Electrostatic discharge
Switch off und aunplug the set. Reconnect after a
few seconds
The CD skips tracks
CD damaged or dirty
Replace or clean CD
Program is active
Quit program mode
No disc indication
No CD inserted
Insert a CD, CD-R or CD-RW
CD badly scratched or dirty
Replace or clean CD
Laser lens has steamed up
Wait until lens has cleared
CD-R is blank or the disc is not finalized
Use a finalized CD-R
CD Playback does not work
CD badly scratched or dirty
Replace or clean CD
Laser lens steamed up
Wait until lens has adjusted to room temperature
USB / Memory card failure
USB / Memoy Card connecting error
Unplug and reinsert memory card or USB stick
USB / Memory Card does not contain playable
files
Use a USB / Memory Card containing MP3 or
WMA files
Power cord not securely connected
