Changchun Jida Scola Co.,Ltd
Boyi III Electronic Whiteboard Instruction Manual
- 27 -
After-Sales Service and Technical Support
After-Sales Service Guidance
Technical Parameters
1.
Product dimension: 227mm x43mmx11mm
2.
Product weight: 100g
3.
The most effective writing area: 1.2m x 1.8m
4.
System tracking speed: > 3m/s
5.
System resolution response: 0.1mm
6.
System operating temperature: -4°C~40°C
7.
Continuous working hours of signal pen: above 2000 hours (1.5V AA alkaline batteries)
After Service Guide
1.
The warranty period of the product is three (3) years, if any natural fault (not caused by human damage or
improper use) happens to the product during warranty period, please contact the dealer, and the company
will repair it free of charge;
2.
For failures happens beyond the warranty period or failures caused by operation or improper use during the
warranty period, the company will be responsible for repair while charging required maintenance cost;
3.
During the application, the users are not allowed to disassemble the Boyi III electronic whiteboard without
approval; otherwise, the company will not be responsible for repair;
4.
Users shall promptly return the warranty card to the company; otherwise, the company will not be responsible
for warranty repair.
Technical Supports
Please contact us through the following manner to get technical support if problems arise during operation.
Please provide us with the following information when calling:
1. time and manner of buying the product and provide the receipt
2. product name and model
3. product fault message
Thank you again for choosing and using Boyi III Electronic Whiteboard!
Changchun Jida Scola Co., Ltd.
,
A
ddress: Building No.4, Sino-Russia Science and Technology Garden,No.191 Chaoqun Street,
High-tech Industrial Development Zone, Changchun City, Jilin Province, China
PC: 130025, Tel: +86-431-87030011, Fax: +86-431-87030012, Web: www.jludm.com, E-mail: support@jludm.com
