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Duo Freestanding

7

Troubleshooting

!

WARNING

NEVER OPERATE THE HEATER WITH THE DOOR LOOSE AND NOT AIR TIGHT.
OVERFIRING COULD RESULT IN DETRIMENTAL WEAR AND TEAR ON THE
FIREBOX.

•  Noisy Fan

Turn the power off and remove the three pin plug from the power point. Remove the four screws that hold the front
fan access panel. Remove the panel. Disconnect the wiring loom via the plastic joiner. Unscrew the two nuts which
hold the fan in position and remove the fan. Clean any dust with a dry paint brush and vacuum the fan blades. Clean
around the motor. After completion place two or three drops of sewing machine oil on the shafts at the bearings.
Replace the fan in reverse to the removal.

•  Fan not working

Check the power connection with another appliance. If the power point is O.K. assume the Fan or the Switch is
defective. Isolate the power as above. Check that the terminals on the loom and the switch are firmly connected. If the
fan then fails to function, remove the fan and switch by firstly removing the knob off the fan switch by pulling it away
from the heater. Undo the holding nut and pull the switch out. Disconnect the wiring from the power lead and remove
the fan and switch. Convey the same to the authorised Jindara Dealer from whom you purchased your unit for service.
Replace in the reverse order.

•  Air Control Jamming

Remove air control cover plate by removing the two screws which hold it onto the face of the heater. There are three bolts
holding the air slide in place. Undo them and remove the air slide. Wipe any ash or dust that may have accumulated on
the back of the air slide or on the face of the heater. If any burrs have developed on the back of the air slide or on the
face of the heater, rub them off with fine wet and dry sand paper till you have a smooth surface and edges. Replace the
air slide and make sure the washers and spacers are on the bolts when you screw the bolts back into the face of the
heater. Do not apply any type of lubricant to the air slide whatsoever as this will attract dust and make the slide stick.

Overfiring

• Smoke entering the room from the firebox when the door is open may be caused by

• Insufficient length of flue (Flue to be 4500mm minimum from underneath base of heater to underside of cowl)
– Increase height of flue.
• Both doors open together
• Flue Downdraught
– Consult dealer or increase height of flue.
• Creosote Build up in flue
– Remove cowl and clean flue as per cleaning instructions. Check moisture content of wood.

• Excessive ash build up

Some woods will give large amounts of ash despite how you run the heater. Others will give you very little. Use the
wood which is most convenient for you as long as it is dry. After a period of time you will get to know when to
empty your unit. Always leave 12mm of ash in the bottom of your heater. Bark will give you excessive ash. Try not to
burn it.
If you are burning wood that gives you charcoal, you may find that after running the heater say for 8 hours at
maximum burn rate, the charcoal builds up excessively. Overnight burn will reduce this charcoal back to a fine ash. If
you are not ready to shutdown for overnight burn when you next fuel the stove, load the stove with only one piece
of wood and lay it across the firebox on top of the charcoal. Open the air control wide open and you will find the
charcoal will burn down with the one piece of wood. Repeat the process until the ash level is significantly reduced.

Duo Freestanding

2

!

WARNING

Read and follow these instructions carefully before installing and
using this appliance.

SAVE THESE INSTRUCTIONS

Paint curing and care

!

WARNING

• A flue fire with resulting damage may occur if this appliance is not installed,

operated and maintained as per this booklet.

• Never place combustible material such as wood, paper or furniture near the

appliance.

• This appliance is designed to burn dry wood. Do not burn rubbish, driftwood,

flammable liquids or any substance containing salts or corrosives.

• This appliance must not be installed and operated in an area where kerosene,

petrol, paint thinner or other flammable liquid is used or stored.

• The flue system must be inspected and cleaned annually or sooner if required.

Failure to do so could result in an excessive build up of creosote which may
result in a flue fire which may damage the flue or cause damage to your
home.

• The surface of the appliance becomes hot during operation. Do not touch the

surface of this appliance. Keep children away from the appliance during
operation. Do not allow anyone to operate this appliance who is not familiar
with the instructions in this booklet.

!

WARNING

Your heater is coated with the best available heat resistant paint. Even though
the paint has been baked after application, it may require further temperature
curing. It may, if you overfire the heater on its first fire, discolour. For your first
two or three firings, never exceed medium air setting and always have the fan on
when above low burn. Do not wipe the heater while the paint is curing. After the
paint has cured the only maintenance required to maintain the heaters finish is to
wipe it with a soft cloth. Do not use any commercial cleaners or solvents on the
paint finish. 

We are proud of the presentation of our products. If at any time you need to
freshen up the paint finish, your local dealer has touch up paint available for
purchase. You may even change the colour of your heater if you wish.

If you have any enquires, please contact the dealer from whom you purchased your heater:

PLEASE COMPLETE:

Dealer Name

Dealer Address

Phone

Please attach your original purchase dockets to this booklet for future reference.

Safety Warnings

Summary of Contents for Duo Freestanding

Page 1: ... the heater Gason determines that the heater contains a manufacturing fault Gason may at its discretion a replace the heater b repair or replace specific components of the heater or c provide a full refund 5 Parts replaced under this warranty are warranted for the balance of their original warranty period 6 If at the discretion of Gason the heater or any part needs to be replaced serviced or repai...

Page 2: ... when to empty your unit Always leave 12mm of ash in the bottom of your heater Bark will give you excessive ash Try not to burn it If you are burning wood that gives you charcoal you may find that after running the heater say for 8 hours at maximum burn rate the charcoal builds up excessively Overnight burn will reduce this charcoal back to a fine ash If you are not ready to shutdown for overnight...

Page 3: ...the process Each time you do this you will notice that the brush will go further down the chimney till it reaches the bottom The soot and creosote will fall down the chimney and into the firebox Clean residue from firebox Replace the baffle plate Make sure you do the job well The cleaner the flue the less chance there will be of the creosote sticking again After you have replaced the cowl inspect ...

Page 4: ...s normal It is suggested to well ventilate your home on the initial fire up Please refer to our section Paint curing and cure The glass door Always operate your heater with the door closed and locked The only time you can leave the door open is on initial lighting or when reloading the heater If at any stage you open both doors at the same time while the heater is in operation it is possible smoke...

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