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Warranties 
 

1.

 

From  the  date  of  purchase,  the  print  head  of  this  printer  is  guaranteed  for  3 

months, other parts are guaranteed for 12 months.

 

2   
3 Fees will apply outside the warranty period. In this case, if repair service is needed, 
please contact the after-sales service center for repair parts at additional costs.       
4 Warranty services are not available during the warranty period if:

 

1.

 

Damage  caused  by  accidents,  overuse,  misuse  or  use  of  other  consumables 

instead of NiiMbot products. 

 

2.

 

The printer has been disassembled, repaired or modified without authorization. 

 

3.

 

Printing problems caused by scratches on the print head.

 

4.

 

The purchase record is inconsistent with the serial number of the printer under 

warranty.   

 

5.

 

Damage caused by human or Force Majeure. 

 

Manufacturer's Name: Wuhan Jingchen Intelligent Identification Technology Co., Ltd. 

Sample Description: remembrance portable printer   

Trade Mark: NIIMBOT 

Model number: B21-C, B21-C2B, B21-C2W, B21-C2U, B21-D, B21-D2B, B21-D2W, B21-D2U, 

B21-A, B21-B 

Operating Temperature: 

10° C to 40° C 

This product is a fixed location. To comply with RF exposure requirements, a minimum separation 

distance of 20cm must be maintained between the 

user’s 

body and the device, including the antenna. Use only the supplied or an approved antenna. 

This device in compliance with the essential requirements and other relevant provisions of 

Directive 2014/53/EU. All essential radio test suites have been carried out. 

1. CAUTION : RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DI

SPOSE OF 

USED BATTERIES ACCORDING TO THE INSTRUCTIONS 

2. The device complies with RF specifications when the device used at 20cm from your body 

CE NB RF specification: 

Function 

Operation Frequency 

Max RF 

Outputpower 

(dBm) 

Limit 

(dBm) 

BT 

2402-2480MHz 

6.00 

20 

BLE 

2402-2480MHz 

2.80 

20 

2.4G WiFi 

2412-2472MHz 

15.89 

20 

2.4G WiFi 

2422-2462MHz 

13.43 

20 

 

Summary of Contents for NIIMBOT B21

Page 1: ...anual CONTENTS 1 Packing list 2 Component description 3 Charging issue 4 Indicator description 5 Settings 6 Consumables installation 7 Printing cleaning 8 Troubleshooting guide 9 Warnings 10 Notes 11 Software download 12 Warranties ...

Page 2: ...SB TYPE C cable It is suggested to use 5V 2A power adapter Consumers shall use the power adapter that has obtained China Compulsory Certification CCC and met the standard requirements 1 One printer 2 One USB TYPE C cable 3 One user manual including instructions warranties and certificate ...

Page 3: ...eady light Bluetooth connected Red light Flashing Malfunctions including but not limited to cover open lack of paper etc Red light Steady light Charging Buzzer Buzzing It happens when turning on and off the printer 05 Settings 1 Turn on the printer Press and hold On Off button for 2 seconds to turn on the printer 2 Paper feed Press On Off button to feed the paper 3 Self test page printing When the...

Page 4: ...on functions When the printer is low on battery it will shut down automatically 6 Bluetooth connection When the Bluetooth is connected the mobile App will show corresponding indication 7 When the USB is connected successfully PC software will show corresponding indication 8 Power indicator When plugging in the power adaptor the red light is on steadily 9 Emergent stop Stop the printing job by pres...

Page 5: ...06 Consumables installation Step 1 Peel off the seal Step 2 Press down the lever to open the cover Step 3 Move apart the plates ...

Page 6: ...inting side face the print head Step5 After loading the paper the plates must be fixed to avoid printing distortion Close the cover with some paper left outside the cutter Note If the paper is reversely laid the printer will not response ...

Page 7: ... issue If any problem below arises please clean some parts inside the printer 1 Blurry printing 2 Loud noise when feeding and back feeding the paper 3 There is glue residue or dust sticking to the roll Print head ...

Page 8: ...laten or sensor surface with tweezers or similar stuff 3 Do not clean print head or platen with organic solvent like petrol or acetone 4 After alcohol has been volatilized turn on the printer 08TROUBLE SHOOTING GUIDE 1 The printer only delivers paper without printing contents 1 Check if the print paper is reversely laid If not double click On Off button to print the self test page 2 If the self te...

Page 9: ...s the printer is malfunctioning A Lack of paper error prompts 1 Check if the printer paper has been used up 2 If not make sure if the cover is properly locked Loose cover may result either shifted printouts or failed paper detection 5 Unexpected stop while printing In order to ensure the reliability of the printer multiple protection orders are designed The printer will stop working because of Lac...

Page 10: ...temperature and high humidity environments or to water to avoid short circuits that can cause the battery to heat up smoke deform damage or even explode If the power adapter comes into contact with water or other liquid cut off the power immediately When you notice smoke or an odor from the printer or power adapter unplug the power adapter immediately to avoid burns 4 Do not squeeze mechanically v...

Page 11: ...the printer is not used for long time Otherwise the battery will become useless and even cause battery leakage which results in the damage to the printer 7 If the battery fails to meet the performance requirements contact the after sales service personnel 8 Use NiiMbot original paper otherwise poor print quality or damage to the printer may happen 9 The time of preservation of printouts is related...

Page 12: ... 3 Please click Tutorial at the right top corner to watch the tutorial videos on printer functions ...

Page 13: ...ology Co Ltd Sample Description remembrance portable printer Trade Mark NIIMBOT Model number B21 C B21 C2B B21 C2W B21 C2U B21 D B21 D2B B21 D2W B21 D2U B21 A B21 B Operating Temperature 10 C to 40 C This product is a fixed location To comply with RF exposure requirements a minimum separation distance of 20cm must be maintained between the user s body and the device including the antenna Use only ...

Page 14: ...occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment...

Page 15: ...Factory inspection Customer service 400 991 8305 ...

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