MNP37M03GBV00 Date: 24-11 Rev. 0
Page 73 of 79
The compact communicates
properly and you can enter
programming mode but all
coins are rejected and the
display shows a “2”.
The T10 validator does not
accept the coins.
Go to compact address
“51” and check coin
acceptance.
The machine coin
acceptance slide is
touching the T10 antistring
device.
Lift validator switch no. 8
and check whether the coin
is accepted.
The J-2000 sends all coins
to the vault.
Change is incorrectly
programmed.
Check the values of
compact address “22”.
Check compact address
“51” to see whether coins
are to go to the appropriate
tube.
The change tubes are
broken down.
Check compact address
“27”. reset the fault and
empty the tubes.
Maximum values
programmed for coins in
the tube have been
exceeded.
Check compact addresses
“21” and “29” to verify that
maximum values have not
been reached.
Coins get stuck at the
entrance of the tubes.
Change is incorrectly
programmed.
Check the values of
compact address “22”.
Separators are sticking.
Send the J-2000 to
customer service.
Wrong tube model for this
change combination.
Replace the tubes.
The J-2000 rejects a high
percentage of coins. In
sales monitoring mode, the
display shows a “2” each
time a coin is inserted.
Measuring slide is dirty.
Clean the selector with a
cloth moistened with
alcohol. If the problem
continues, send the
selector to customer
service for adjustment.
The selector door is not
completely closed.
Check recovery motor
operation. Get rid of any
other obstruction.
The J-2000 does not accept
any coin. When you insert a
coin no digit appears.
The connection cable
between the selector and
the control card is broken
or disconnected.
Connect the cable.
Coins not accepted and a
“1” appears on the display.
The machine does not
respond to
communications properly.
Check the cables
connecting the machine to
the compact.
Programmed data has been
lost.
Electrical noise.
Make sure the machine is
properly grounded.
In address 25 coins are not
accepted for tubes 1 and 5.
First reloading was not
carried out properly.
Consult first reloading
procedure in compact
manual.