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LIMITED WARRANTY
RESIDENTIAL STORAGE TANK TYPE WATER HEATER FOR INSTALLATION IN A SINGLE FAMILY DWELLING
A. WHO IS COVERED.
GSW WATER HEATING AND ITS SUPPLIERS, (herein collectively referred to as “Manufacturer”) warrants only to the orig-
inal consumer purchaser (hereinafter “Owner”) of the water heater, within the boundaries of continental United States, or
Canada, or their territories, so long as he or she continuously occupies the single family dwelling in which this water heater
is initially installed for the period specified below. This warranty is not transferable. This warranty is reduced to one year if
the water heater is used in a commercial, or industrial application, or if the water heater is used to supply more than one
dwelling unit. Consumers must retain point-of-sale proof of purchase to validate warranty entitlement.
B. WHEN IT
IS COVERED.
The water heater is warranted only when it is installed, operated and maintained in accordance with the printed instructions
accompanying the water heater. The water heater shall/must be installed in such a manner that, if the tank or any connec-
tion thereto should leak, the resulting flow of water will not cause damage to the area in which it is installed. The water
heater’s temperature and pressure relief valve must be piped to the nearest drain to avoid damage in the event the valve is
actuated. For detailed instructions read the manual accompanying the water heater and review drawings in the manual.
C. WHAT THE MANUFACTURER WILL DO AND THE PERIOD OF COVERAGE.
1.
The Inner Tank.
If the inner tank leaks within the warranty period shown in the table at the top of this page after the orig-
inal installation, Manufacturer will furnish a new water heater of Manufacturer’s then prevailing comparable model. If
industry standards, regulatory changes, product improvements or product obsolescence prohibits Manufacturer from fur-
nishing an identical model replacement water heater under this warranty, the Owner will be furnished with a new water
heater of comparable capacity; however, the Owner will be charged for the additional value of the item(s) which
Manufacturer has incorporated in the replacement water heater. A prior authorization number must be obtained from the
Manufacturer before replacing the water heater. This warranty is limited to one replacement water heater at the original
installation site.
2.
Component Part.
If any component part other than the inner tank proves to Manufacturer’s satisfaction to be defective
in material or workmanship within one (1) year, the Manufacturer will furnish the Owner with a replacement for the defec-
tive part(s). This warranty is limited to one replacement component part for each original part.
3.
Return of Defective Water Heater and Component Parts.
Manufacturer reserves the right to examine the alleged
defect in the water heater or component part(s), and it will be the Owner’s obligation (See paragraph D.5) to return the
water heater and/or component part(s) to the Manufacturer.
a. When returning a water heater it must include all component parts and the data plate label.
b. When returning component part(s), they must be individually tagged and identified with the water heater’s product
number, model number, serial number, date of purchase and date of installation.
c. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS
EXPRESS WARRANTY IS, WHERE PERMITTED BY LAW, IN LIEU OF AND EXCLUDES AND REPLACES ALL
OTHER CONDITIONS, WARRANTIES, GUARANTEES, REPRESENTATIONS, OBLIGATIONS OR LIABILITIES OF
THE MANUFACTURER OF ANY NATURE OR KIND, EXPRESS OR IMPLIED, HOWEVER ARISING (WHETHER
BY CONTRACT, CONDUCT, STATEMENT, STATUTE, NEGLIGENCE, PRINCIPLES OF MANUFACTURER’S LIA-
BILITY, OPERATION OF LAW OR OTHERWISE) WITH RESPECT TO THE UNIT OR ITS FITNESS FOR A PAR-
TICULAR PURPOSE, MERCHANTABILITY, INSTALLATION, OPERATION, REPAIR OR REPLACEMENT. THE
MANUFACTURER EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. IN NO EVENT WILL THE
MANUFACTURER’S LIABILITIES EXCEED THE COST OF THE DEFECTIVE PART(S) OR UNIT.
D. WHAT THIS WARRANTY DOES NOT COVER.
1. The Unit must not be installed where water damage can result from a leak, while provision(s) shall be made for direct-
ing any water escaping from the Unit, to a properly operating drainpipe. As all units of this type may eventually leak, you
must protect against any potential water damage. The Manufacturer accepts no responsibility for such damage, nor any
incidental or consequential loss, nor damage(s) related thereto, suffered by the Owner of the Unit nor by any third party.
2. Manufacturer shall not be liable under this warranty and this warranty shall be void and have no effect if the following
events occur:
a. The water heater or any of its component parts have been subject to misuse, alteration, neglect or accident; or
b. The water heater has not been installed in accordance with the applicable local plumbing and/or building code(s)
and/or regulations or in their absence, with the latest edition of the Natural Gas and Propane Installation Code,
and/or the Canadian Electrical Code; or
c. The water heater is not installed, operated and maintained in accordance with the Manufacturer’s instructions; or
d. The water heater or any of its component parts are damaged or fails from operation with an empty or partially empty
tank (such as, but not limited to elements burned out in a dry tank); or
See Rating Label Serial Number prefix for
Warranty Code.
Warranty Code: P R S T U V W Y
Warranty Years: 3 5 6 7 8 9 10 12
