45
GEN04
Chapter 12 - Hardware Troubleshooting
Generator Components
The following illustrations identify the components examined during troubleshooting.
Common Failures
The following sections describe some of the most common failures associated with the high-level parts of the Harmonic
Scalpel Generator. There is no guarantee that this document will be able to address every possible failure; for issues other
than those described below, please call 1-800-USE-ENDO for further assistance.
12-1 • Generator Failure
If the unit displays the
Error Code 1:Generator
error each time it is powered up, examine the error log to
determine the cause of the error. To view the error log, enter the Developer/BME mode by simultaneously holding the
STANDBY button and DOWN arrow button while powering up the unit. Using the UP and DOWN arrow buttons, scroll to
page 1 to view the last 10 generator faults. If an error is listed consecutively, refer to the following table to determine the
next action:
Code
Error
Action
16
FET_SOA_FAULT
Replace Generator Board or Send Unit to EES Service
20
MULTI_LEVEL_FAULT_281
Replace Generator Board or Send Unit to EES Service
22
GENERIC_PRERUN_FAULT
Replace Generator Board or Send Unit to EES Service
70
PCB_OVERTEMP_FAULT
Check to see if fan is working. If it is not, Replace
Generator Board or Send Unit to EES Service
97
ADC_FAILURE
Replace Generator Board or Send Unit to EES Service
98
FET_BIAS_FAILURE
Replace Generator Board or Send Unit to EES Service
9A
SCI_FAILURE
Replace Generator Board or Send Unit to EES Service
9B
BEZEL_SWITCH_STUCK_FAILURE
Refer to Section 12-7 to troubleshoot the Front Bezel.
9C
EE_FAILURE
Replace Generator Board or Send Unit to EES Service
9D
EE_TIMEOUT_FAILURE
Replace Generator Board or Send Unit to EES Service
9E
AUD_TIMEOUT_FAILURE
Replace Generator Board or Send Unit to EES Service
9F
WATCHDOG_FAILURE
Replace Generator Board or Send Unit to EES Service
A0
NMI_ISR_FAILURE
Replace Generator Board or Send Unit to EES Service
A1
PHANTOM_ISR_FAILURE
Replace Generator Board or Send Unit to EES Service
A2
ROM_CRC_FAILURE
Replace Generator Board or Send Unit to EES Service
A3
DATA_MEM_FAILURE
Replace Generator Board or Send Unit to EES Service
A4
DSP_CORE_FAILURE
Replace Generator Board or Send Unit to EES Service
A5
DISPLAY_FAILURE
Replace Generator Board or Send Unit to EES Service
A6
POWER_SUPPLY_FAILURE
Refer to Section 12-4 to trouble shoot the power supply.
A7
SOFTWARE_INT_FAILURE
Replace Generator Board or Send Unit to EES Service
A8
MITIGATION_FAILURE
Replace the LCD Display
A9
STR_VAL_OUT_OF_BOUNDS_FAILURE
Replace Generator Board or Send Unit to EES Service
AA
UNKNOWN_FAILURE
Replace Generator Board or Send Unit to EES Service
AB
OVERCURRENT_FAILURE
Replace Generator Board or Send Unit to EES Service
AC
ILLEGAL_ADDR_FAILURE
Replace Generator Board or Send Unit to EES Service
AD
SPI_FAILURE
Replace Generator Board or Send Unit to EES Service
AE
AUDIO_FAILURE
Replace Generator Board or Send Unit to EES Service
AF
STACK_FAILURE
Replace Generator Board or Send Unit to EES Service
B0
VLVL_MITIGATION_FAILURE
Replace Generator Board or Send Unit to EES Service
12-2 • Hand Piece Failure
If the unit consistently displays the Error Code 5:Instrument error or Error Code 3: Hand Piece error upon being powered
up, refer to Chapter 9 – High-Level System Troubleshooting to troubleshoot the Hand Piece Receptacle Assembly to deter-
mine if the problem is due to the Hand Piece or the Hand Piece Receptacle Assembly. If the Hand Piece Receptacle
Assembly passes the continuity test and the Error Code remains, the problem is due to a faulty hand piece or instrument.
Refer to Chapter 10 – Hand Piece Checkout to troubleshoot the problem.
Summary of Contents for ETHICON ENDO-SURGERY HARMONIC 300
Page 1: ...HARMONIC Generator 300 System Service Manual ...
Page 2: ...GEN04 ...
Page 6: ...4 GEN04 Service Manual ...
Page 10: ...8 GEN04 Service Manual ...
Page 16: ...14 GEN04 Service Manual ...
Page 24: ...22 GEN04 Service Manual ...
Page 26: ...24 GEN04 Service Manual ...
Page 28: ...26 GEN04 Service Manual ...
Page 44: ...42 GEN04 Service Manual ...
Page 50: ...48 GEN04 Service Manual Power Supply Fig 12 5 Power Supply Troubleshooting Flowchart ...
Page 52: ...50 GEN04 Service Manual Front Bezel Fig 12 7 Front Bezel Troubleshooting Flowchart ...
Page 58: ...56 GEN04 Service Manual ...
Page 62: ...60 GEN04 Service Manual ...
Page 66: ...64 GEN04 Service Manual ...
Page 68: ...66 GEN04 Service Manual ...
Page 72: ...70 GEN04 Service Manual ...
Page 76: ...74 GEN04 Service Manual ...
Page 77: ...75 GEN04 Appendix B GEN04 Main Assembly Drawing ...
Page 79: ...77 GEN04 Appendix C GEN04 Top Level Diagram Hand Piece ID Hand Piece Transducer ...