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INSTALLATION MANUAL   

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REGULATORY INFORMATION: UL 60950-1, UL 294, UL-10C, CAN/ULC S104

Use caution when installing IQ Lockdown on a doorway during installation and use.

 

Owner is responsible for reading and following the operating and safety instructions as well as proper use of the lock. Wear 
appropriate protective items during installation to avoid injury.

 

Do not install near live electrical cords. Ensure installation area is free of wires, cables, pipes, and other objects that may cause 
hazards.

 

Use only the tools referenced in the installation guide. Use of other tools or not following installation instructions may result in 
improper installation and decreased functionality.

Owner is responsible for proper use and avoidance of IQ Lockdown as a bump hazard.

Install IQ Lockdown on solid core, commercial doors only. Installation on hollow core doors will severely degrade the lock’s 
capabilities and is not recommended.

Owner is responsible for ensuring the unit is clean for full functionality and capabilities.

Owner is responsible for providing access to the building or commercial facility. Owner is responsible for ensuring alternate access 
into the building when needed.

Owner is responsible for maintaining control of permissions, access control, and accountability of any key fob or credentialed device 
that has been shared with the lock.

 

The unit is designed to act as a deterrent, but should still be used in conjunction with other safety measures. The unit is intended as 
supplementary security for use in conjunction with current lock hardware.

Johnson Controls is not liable for any personal injuries, property damage, economic loss or any consequential damages sustained as 
a result of any individual that comes into contact with the lock or attempts to breach it. 

Do not consume any area of the unit. 

Do not put the unit near sensitive bodily areas.
Do not place fingers near the center locking gate or bracketing hardware while the lock is being used. Severe injury to fingers could 
result from getting caught between the locking gate and bracket.

To avoid damage to the unit, do not use on wet surfaces or damp locations. The product is designed for indoor use only. Do not 
expose to weather elements as this may affect functionality.

To avoid potential damage to your unit, do not simulate a breach. Damage to the unit may affect later functionality.

Owner is responsible for ensuring unit is operating properly. Johnson Controls expressly disclaims all guarantees, whether implied or 
expressed, to include but not limited to fitness or merchantability for a particular purpose.

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CAUTION

CAUTION

NOTICE

WARNING: Changes or modifications which are not expressly approved by Johnson Controls could void the user’s authority to operate the equipment.

AVERTISSEMENT: Les changements ou modifications qui ne sont pas approuvés par HavenLock Inc. and Johnson Controls pourrait annuler l'autorité de l'utilisateur de faire 

fonctionner l'équipement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is 

subject to the following two conditions:   

       1) This device may not cause interference.

       2) This device must accept any interference, including interference that may cause undesired operation of the device.

Cet appareil contient des émetteurs / récepteurs exemptés de licence conformes aux RSS (RSS) d'Innovation, Sciences et Développement économique Canada. Le 

fonctionnement est soumis aux deux conditions suivantes:

       1) Cet appareil ne doit pas causer d'interférences.

       2) Cet appareil doit accepter toutes les interférences, y compris celles susceptibles de provoquer un fonctionnement indésirable de l'appareil.

This system has been evaluated for RF Exposure per RSS-102 and is in compliance with the limits specified by Health Canada Safety Code 6. The system must be installed at a 

minimum separation distance from the antenna to a general bystander of 20cm to maintain compliance with the General Population limits. 

L’exposition aux radiofréquences de ce système a été évaluée selon la norme RSS-102 et est jugée conforme aux limites établies par le Code de sécurité 6 de Santé Canada. 

Le système doit être installé à une distance minimale 20 cm séparant l’antenne d’une personne présente en conformité avec les limites permises d’exposition du grand public

This device complies with part 15 of the FCC Rules. Operation is subject to the following two 

conditions: (1) This device may not cause harmful interference, and (2) this device must accept 

any interference received, including interference that may cause undesired operation.

20 Minute - 45 Minute Rating
Test Standard: UL 10C, NFPA 252, CAN/ULC S104
Guardian Fire Testing Laboratories Inc.
ISO 17020, 17025, 17065
Firetesting.com

It is recommended that the product shall be installed in accordance with the 

applicable requirements in NFPA 101 (chapters 14, 15), NFPA 80, IBC/IFC, NFPA 

72 and the Authority Having Jurisdiction (AHJ).

Regulatory Note: 

SGS has evaluated and certified this product for safety under UL 294, 7th Ed. Jan. 31, 2018, UL 60950-1, 2nd Ed., Rev. May 9, 2019, CAN/CSA C22.2 No. 60950-1-07, as a commercial 

locking device.  Utilize SGS reference number 800596 and SGSNA/20/SUW/00006 for additional information related to this standard.

RF Exposure:

 This device is currently SAR exempt.

 

RF Communication: 

The installer shall performan an RF communication verification before finalizing the location of the lock to ensure proper signal strength is received from the compatible control 

panel using Z-Wave communication. 

Safety Notes: 

Ensure that the provided wall charger adapter and wire accessory cable are used to charge the device as necessary.  Utilizing anything other than provided could cause a shock or hazard 

rendering the device inoperable as well as potential injury.

Summary of Contents for IQLOCKDOWN

Page 1: ...wn Z WAVE Operation LED and Sounds Outward swinging door configuration In swinging door configuration Hardware Accessory Installation Troubleshooting Important Safeguards 1 3 6 7 11 12 13 14 16 17 High strength Z WAVE enabled smart lock for Commercial applications Installation Manual PLACE DSK HERE IQLOCKDOWN Notice the included install template in the box should be used as a guide Once holes are ...

Page 2: ...ial tools IQ Lockdown is designed as a lock to prevent a closed door from being forced open when blunt forced is used against the middle section of the door near the outside door handle Any other entry attempt does not fall under the product definition or purpose of IQ Lockdown For instance a person who uses a special tool to remove the door or any elements of the door or attempts to cross the bar...

Page 3: ...ont pas approuvés par HavenLock Inc and Johnson Controls pourrait annuler l autorité de l utilisateur de faire fonctionner l équipement This device contains licence exempt transmitter s receiver s that comply with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause interference 2 This device must...

Page 4: ...3 INSTALLATION MANUAL WARRANTY INFORMATION For the most updated manual warranty information terms and conditions please visit the QR Code below ...

Page 5: ...4 INSTALLATION MANUAL 29010962R002 ...

Page 6: ...the correct disposal of this product will contribute to the efficient use of natural resources For more information about where you can take your waste equipment for recycling please contact your local city office or your household waste collection service CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS ATTENTION IMPORTA...

Page 7: ...tton B to start the inclusion process See Network Inclusion Exculsion in the Z WAVE section for more details After inclusion cycle the lock via the mobile app or customer site a minimum of 5 times to ensure proper opertion and servo cycling Refer to installation manuals for compatible panels for details on how to connect and control IQ Lockdown from these panels The following are the recommended c...

Page 8: ... may be operated with a finger press Pairing button is used for network inclusion network exclusion and defaulting and removing the IQ Lockdown from the network Device Reset Locally Command Class Reset button is used to perform a microprocessor reset 1 Reset microprocessor Tap Reset button with paperclip 2 Default settings and remove from network Hold Pairing button until Red LED comes on and then ...

Page 9: ...an still be lowered 3 When charger is plugged in Battery report is sent to the Lifeline One second later Notification CC sends Power Management 0x08 event Battery is charging 0x0C Yellow LED flashes every 2 5 seconds 4 When charge is complete Battery report is sent to the Lifeline One second later Notification CC sends Power Management 0x08 event Battery is fully charged 0x0D Battery CC V2 support ex...

Page 10: ...MMAND_CLASS_DOOR_LOCK 2 COMMAND_CLASS_CONFIGURATION COMMAND_CLASS_ASSOCIATION 8 4 4 2 COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION COMMAND_CLASS_ASSOCIATION_GRP_INFO COMMAND_CLASS_FIRMWARE_UPDATE_MD 3 3 5 Command Class List Security S0 or Access Control Command Class List Security None Name COMMAND_CLASS_ZWAVEPLUS_INFO COMMAND_CLASS_TRANSPORT_SERVICE COMMAND_CLASS_SECURITY Version 2 COMMAND_CLASS_SECUR...

Page 11: ...ds Parameter 0xCD Name Lockdown Z vs Connect Z Product Description This parameter distinguishes the firmware between the Residential Haven Connect Z and the Commercial IQ Lockdown For Lockdown this parameter should be set to 0x02 Residential is 0x01 This parameter drives the product ID reported to Z wave controllers and enables disables the capability of wired control inputs often used in commercia...

Page 12: ...sing reset button 3 Yellow 2 Chirp After Reset Unit is locked and detects an impact 3 Yellow 1 Chirp Security notification Impact Detection Glossary NWI Network Wide Inclusion NWE Network Wide Exclusion S2 Z WAVE Security Version 2 S0 Z WAVE Security Version 1 DSK Device Specific Key This is unique to every Z WAVE S2 device The impact detection function uses an accelerometer that is tuned using para...

Page 13: ...vy Duty Flip Toggle Drill with steel bit Two x 1 5 inch hex head bolts 7 16 socket Two fender washers Instead of drilling a 3 8 inch pilot hole as indicated in the concrete frame filled instructions you will need to drill a inch hole Feed the toggle bracket through the lock bracket first then through the hole in the frame one side at a time Be sure the LockDown Bracket is lined up as described in ...

Page 14: ...Tools needed Two Heavy Duty Flip Toggle Drill with steel bit Two x 1 5 inch hex head bolts 7 16 socket Two fender washers Instead of drilling a 3 8 inch pilot hole as indicated in the concrete frame filled instructions you will need to drill a inch hole Feed the toggle bracket through the lock bracket first then through the hole in the frame one side at a time Be sure the LockDown Bracket is lined...

Page 15: ...d accessories In hard wired power applications it is less important to ensure a tight power budget for accessories Lock and Unlock control inputs are designed for passive normally open momentary closed switches Switch the control input either Lock or Unlock to gnd common to control the lock state and the lock responds on the leading edge of the connection NOTE If Lock or Unlock is unused it is rec...

Page 16: ...ompleting the steps detailed in this guide This guide is simply suggestive and not in any way authoritative Always use your own best judgment Incorrect installation or lack of safety precautions can lead to serious injury or death for you or anyone around the installation area If you are not comfortable installing IQ Lockdown we advise you to seek out a professional skilled worker with constructio...

Page 17: ...nlock com that will walk you through various scenarios involving uncommon door situations In most cases this fixes the situation but if you still need help contact support How do I turn IQ Lockdown off HAVEN is designed to be always on so that it is ready to receive commands from your Z WAVE network It automatically uses sleep and low power modes to achieve long built in battery life I can t get the...

Page 18: ...harge via USB cable Protect your password You are responsible for your own security IQ Lockdown is not a replacement for personal responsibility Do not share your password with anyone you do not trust or know well To be safe do not share it with anyone Who is getting access See the Z WAVE provisioning steps Make sure to turn on notifications in your Zwave controller app as well as your smartphone s...

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