Jolimark DP550, User Manual

Page 1: ...User s Manual DP550 Dot Matrix Printer ...

Page 2: ...ty purpose of the grounding type plug 9 Do not allow anything to rest on the power cord Do not locate this product in a location where the power cord will be walked or driven over or on 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of an...

Page 3: ...ork Driver 14 Chapter 3 Loading Paper 22 3 1 Adjust the Position of the Gap Adjust Lever 22 3 2 Using Single Sheet Paper 22 3 3 Using Tractor Paper 23 3 3 1 Installing Tractor Paper 24 3 3 2 Tearing Tractor Paper 25 Chapter 4 Control Panel 26 4 1 Control Panel Keys Indicator lights and LCD 26 4 1 1 Control Panel 26 4 1 2 Indicator light 26 4 1 3 LCD 26 4 2 Basic Control Panel Operations 26 4 3 LCD...

Page 4: ...on 42 B 4 1 Parallel Interface 42 B 4 2 USB Interface 43 B 4 3 Serial Interface 43 B 4 4 Ethernet Interface 45 B 5 Paper Specification and Printable Area 46 B 5 1 The Notice Proceeding Relates to Print Paper 46 B 5 2 Nested Table Used Print Paper 46 B 5 3 Useable Print Paper Types and Guarantee Area 47 B 5 4 Tractor Paper Continuous Bill 47 B 5 5 Cut Sheet 51 B 5 6 Post Card 54 B 5 7 Envelope 56 B...

Page 5: ...fter printing This zero tear off capability helps eliminate paper wastage Paper Eject Function This function allows users pressing the facility function button on the control panel to eject the cut sheet or tractor paper from the printer High Resolution Graphics A maximum resolution of 360 360 DPI enables the printer to produce fine sharp graphics Emulation The printer supports the OKI 5530SC and ...

Page 6: ... The compress proportion of these two setting methods is compress relationship Automatic Paper Edge Detection Optional The printer can detect the edge of the paper which ensure the printing contents are all within the printable area Automatic Paper Skew Detection Optional The printer can detect the lean of the paper If it is over the set lean the printer will eject the paper automatically so that ...

Page 7: ...t up the printer then tear off the Sealing colloid on both sides of the printer cover 2 Save all the original packing materials so that it can be used when transport the printer 2 3 Parts Identification Figures 2 3 and 2 4 highlight the main parts of the printer Figure 2 1 Packing list in the printer box Figure 2 2 Unpacking the sealing colloid Sealing colloid A Printer B Front table C Ribbon cart...

Page 8: ...g or humidity The place is shaking Do not install the printer where it may be subjected to unsuitable conditions such as Where there is excessive dust Where it may be splattered with oil or metallic dust Where it may be exposed to direct sunlight Where it may be accidentally splashed with water Figure 2 3 Main parts of printer front view USB interface Parallel interface Serial interface or Etherne...

Page 9: ...foreside and put it horizontal to lock it 2 5 2 Uninstall the Front Table Hold both sides of the front table and pull up the front table to disengage hooks from slots About 10cm About 10cm About 130cm About 30cm About 60cm Place space About 70cm About 130cm Floor Wall 60 cm Figure 2 5 Printer placement Figure 2 6 Installing the front table Front table Hook ...

Page 10: ...the printer may get damaged Besides do not touch the print head at the time finishes using the printer for overheating 5 Turn the ribbon knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install As figure 2 9 shown 6 As figure 2 10 shown Hold both sides of the ribbon cartridge then press it down firmly to fit the hooks into the install grooves of the printer...

Page 11: ...rantee to keep the printer in good repair when it is damaged by unauthorized ribbon cartridge 2 8 Connecting the Interface Cable Your printer contains a parallel interface a USB interface a serial interface or Ethernet interface According to specific interface standards Connect your computer to the printer with corresponding interface cable As figure2 11 2 12 2 13 2 14shown Note Before connecting ...

Page 12: ...r s serial interface Then tighten the screws on both sides of the connector 2 Plug the other end of the cable into the computer s serial interface then tighten the screws on both sides of the connector 2 8 4 Connecting to the Ethernet Interface Plug the RJ 45 crystal plug of the Ethernet cable into the printer and plug the other plug into the LAN As figure 2 14 shown Figure 2 11 Connecting to the ...

Page 13: ...ce Do not plug in the power cord 2 Use the electrical outlet connecting the ground properly 2 10 Installing Driver Please use the cable to connect the computer with the printer then turn on the computer and the printer put the driver CD into the CD ROM Install driver by the following way Auto install way Double click the file Setup exe in the driver disc install driver by the following direction N...

Page 14: ... XP Vista Win7 where you can find a file named DP550 inf click Open then click OK to return to the window of Manufacturers Printers click Next 6 Follow the direct click Next gradually till the installation is finished The USB interface installing steps for Windows 2000 XP Vista Win7 are as follows The following steps are used Windows XP as example There are slight differences among different opera...

Page 15: ...ext 4 Come out a window of Search for new drivers check Specify a location click Browse select the path as follows CD ROM Driver WIN98 WINME USBdriver then click OK 5 Return to a window of Search for new drivers click Next Come out a window of Windows driver file search for the device click Next 6 After the system finishing installing the file automatically come out a window of USB print supported...

Page 16: ...in the same LAN The figure of the software is shown as follows 2 Search printer Click Search button in the main interface the dialog box appearing will begin searching automatically and show appearance listing a printer in the main interface if found The time is counting down in the progress bar 10s in total and the search will finish as soon as the time is over When going on searching press searc...

Page 17: ...P and MAC address What s more the assign mode dynamic static is noted behind the IP address 1 Correlative description for IP address settings In order to search and set printer s IP address conveniently for the first time the factory default setting is DHCP mode which assigns IP address dynamically If there is no DHCP server in the connected LAN and printer is set to DHCP mode as well then it will...

Page 18: ...e is no gateway in the network fill 255 255 255 255 in the Default gateway IP address and Subnet Mask should obey the assigning rules of local LAN Ethernet please enquire the administrator of networks which the printer connects to for more details Click OK to send address setting information to the specified printer The printer takes response after Close this window on success is checked and then ...

Page 19: ...hen please read the select direct carefully Such as select local or Network Printer then click next 4 Come out a window of Select the Printer port select a port you want your printer to use For example select Create a new port select Standard TCP IP Port in the port click next 5 Come out a window of Add standard TCP IP Printer Port Wizard click Next 6 Come out a window of Add Port enter the IP add...

Page 20: ...f Additional Port Information Required select Custom in the Device Type and then click Settings 8 Come out a window of Port Settings Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK ...

Page 21: ... XP Vista Win7 that you can find a file named DP550 inf click open then click OK then return to the window install printer software click next 13 Follow the direct click next gradually till the installation is finish At this time printer network driver is installed completely 2 Upgrade install printer network driver setting driver s network port If PC has installed the printer s driver set driver ...

Page 22: ... of Add Standard TCP IP Printer Port Wizard click Next 6 Come out a window of Add a port import the IP address reported by the Setting printer s IP address in the Printer name or IP address column Take IP address 192 168 0 240 for example Port name is created automatically after finishing filling in IP address Click Next ...

Page 23: ... of Additional Port Information Required select Custom in the Device Type then click settings 8 Come out a window of Port Settings Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK ...

Page 24: ...Next 10 Come out a window of Completing the Add Standard TCP IP Printer Port Wizard click Finish 11 Return to Printer Ports click Close 12 Return to Properties make sure the network port is selected click Apply and then click Close Thus printer s network port setting is finished ...

Page 25: ...DP550 User s Manual 21 ...

Page 26: ...orresponding position according to the paper thickness as figure 3 1shown 3 2 Using Single Sheet Paper Set the cut sheet paper mode Turn the Paper select lever to the cut sheet paper position as shown in Figure 3 2 Position Paper type 1 Thin paper 0 Cut sheet 1 2 3 2 4 5 3 6 7 Fanfold paper 1 5 Card Envelope Lever position Paper thickness 1 Less than 0 06mm 0 0 06mm 0 12mm 1 0 13mm 0 23mm 2 0 24mm...

Page 27: ...ard please move the paper guide to the card position As shown in Figure3 4 insert a paper the paper will move to the print position automatically 3 3 Using Tractor Paper The tractor of the printer will feed the tractor paper from back to front as shown in Figure 3 5 Remark If you have set the printer menu Paper insert and wait in the press key to insert paper mode the paper will not move to the pr...

Page 28: ... end to insure the paper select lever in the tractor paper mode 3 Pull up the tractor lock adjust the print position and then push back the tractor lock 4 Open the tractor and put tractor paper in the tractor as shown in Figure 3 8 Figure 3 4 Move direction of the tractor paper Figure 3 5 Adjust the Paper select lever Paper select lever Tractor paper Figure 3 6 Pull up the tractor lock Figure 3 7 ...

Page 29: ...off along the printer cover edge As Figure 3 11 shown If the printer default setting has been changed the function of feeding paper to tear off position has been closed After finish printing press TEAR key can feed the paper to tear off position Before tearing off tractor paper if the margin doesn t aim at the printer cover edge please adjust the tear off position Please refer to Tear off Adjustme...

Page 30: ...etween ONLINE and OFFLINE mode 进纸 退纸 LOAD EJECT In cut sheet mode press this when offline the printer will eject the paper When paper in ready position press this key when offline paper will be fed to the printing home position When paper in press this key in offline the paper LEDs ON Blink OFF Power Paper out red the printer is turned on paper out and during error condition the printer is turned ...

Page 31: ...d 超高速 is super high speed 复写能力 3 联纸 5 联纸 7 联纸 Set the copy mode X 联纸 Symbolize the impact force 3 联纸 is the normal impact force 7 联纸 is the best impact force and each row will print twice 撕纸 自动 手动 Set the tear mode 自动 When printing is completed the paper feeds to tear off position automatically 手动 You should press the TEAR key to feed the tractor paper to tear off position 4 5 Top of Form Adjustme...

Page 32: ...y to adjust the distance in 1 60 inch decrements You can maximum decrease to 0 60 inch To exit and save your new setting press ONLINE key The POWER LED and the ONLINE LED blink simultaneously for twice with two beeps then the POWER LED turns on Your new tear off setting value is saved Caution When the tear off position is maximal press LOAD EJECT key the printer will not increase When the tear off...

Page 33: ...olor is printed contrarily are the current settings If the initialization of Language is English saving the setting and operating the upper steps again and it will print the current settings in English The way of changing the settings is in the next section 2 When choose compress printing mode in the menu settings system HIGH SPEED SUPER HIGH SPEED print mode will not be valid ...

Page 34: ...LPI FORM LENGTH 3 INCH 11 3INCH 3 5 INCH 4 INCH 5 INCH 5 5 INCH 6 INCH 7 INCH LEGAL 12 INCH 14 INCH PAGE SKIP ON COMPRESS PRI ON LEFT MARGIN 1 10 INCH 2 10 INCH 3 10 INCH 4 10 INCH 5 10 INCH BLACK MARK LEFT MARK RIGHT MARK PRINT DIR BI DIR UNI DIR HIGH DENSITY ON QUIET MODE ON AUTO LF ON LOADING PUSH KEY 0 5 SEC 2 0 SEC PIN ROTATE ON MARGIN DETECT OFF SKEW DETECT 001 002 003 004 005 006 007 BAUD R...

Page 35: ...ll return to main menu directly TEAR Save and exit the setup menu system 4 Give up the settings just modified just turn off the printer directly If you need to save the newly setting hold on pressing TEAR key to save and exit the menu setting mode 5 Turn off and restart the printer newly settings are in operation Figure 4 2 Current setting report Figure 4 3 Enter Setup menu system Jolimark DP550 C...

Page 36: ...enu system In the Printer Settings layout select the first class menu in the combobox of Select Printer Setting Class select the second menu in the Configuration and set the item in the current parameters list 6 Click the button Reset All to reset all the parameters to be the driver s default but not change the printer s settings 7 When setting the parameters you can click Set Item to save the cur...

Page 37: ...us feed paper PAGE SKIP Select ON or cancel OFF the default a bottom margin of one inch COMPRESS PRT Select compressed print mode or normal print mode LEFT EDGE Setting distance from the first print character to the left paper edge unit is 1 10 inch BLACK MARK Whether or not choose the black mark detection options PRINT SETUP PRINT DIR Print direction mode contains one way bidirectional and automa...

Page 38: ... and TEAR keys on the control panel for 3 seconds The LEDs of the POWER and ONLINE on the control panel flash 3 times respectively at the same time and the printer makes two beeps to confirm that the printer s factory settings have been restored 3 Loosen the keys and switch the printer off and on again 4 After these steps the printer s factory settings work Caution After restore all the factory de...

Page 39: ...inting not in order between fluctuate line when bidirectional printing At the time need to adjust the alignment to improve print quality Alignment adjust setting steps as follows 1 Graph printing alignment adjust Fix sheet Turn on the printer while press LOAD EJECT TEAR enter factory parameter adjustment mode When the online light on long press the LOAD EJECT key TEAR key print out current graph s...

Page 40: ...y enter the alignment of draft character adjust B Long press LF FF key TEAR key enter the alignment of LQ adjust Press LOAD EJECT key alignment up Press LF FF key alignment down Press ONLINE key print out selecting result Long press TEAR key save and out 3 Restart the printer then quit the alignment adjust mode Note Alignment adjustment will affect the print quality please think carefully before a...

Page 41: ...ore cleaning 2 Being used under dust circumstance the carriage shaft may stack much dust and affect the print quality 3 If you have just finished using the printer let the print head cool for a few minutes before you touch it 4 Please use a soft cloth for cleaning do not use combustible solvent A 2 Problems and Solutions Head overheating Phenomenon The POWER LED is on and the ONLINE LED blinks pri...

Page 42: ...lutions Turn off the power and turn it on again If an error still occurs clean and lubricate the carriage shaft Paper out or paper jam Phenomenon The POWER LED blinks and the ONLINE LED is off Cause The printer is out of paper or jamming Solutions Load paper or remove the jammed paper ...

Page 43: ... GRK8859 7 GRK 1253 ARAB NLS ARAB EXT WIN LAT1 WIN LAT2 ISL LTN1 ISO LTN2 TUR8859 9 ISO LTN9 KBL LATIN 7 ASCII Draft Roman Sans Serif Courier Prestige Script OCR A OCR B Orator Fonts set Chinese GB 18030 song ti Bar code EAN 13 EAN 8 Interleaved 2 of 5 Matrix 2 of 5 Industrial 2 of 5 Code 39 Code 128 B Code 128 C NW 7 ASCII 10 CPI 12 CPI 15 CPI proportional Character pitch Chinese 6 7 CPI 7 5 CPI ...

Page 44: ...nvironment Temperature 5 40 Humidity 40 RH 90 RH No condensation Environmental conditions Storage environment Temperature 40 55 Humidity 93 RH 40 No condensation Rated voltage range 198 242 V Power requirements Rated frequency range 50 60 Hz Power working power 68W Largest power 210W Waiting power 10 5W Caution Only when the product is unconnected with outer power supply it can achieve zero energy...

Page 45: ... 64 g m2 Note Please refer to Appendix B5 for details B 3 Printable Area Note 1 For assurance of the print quality please insure print contents all are in printable area 2 If print contents to outrun the printable area it may cause the print head to break needle B 3 1 Cut Sheet Check Post Card 2mm 2mm 3 2mm 3 2mm Max 203 2 mm Printable area Figure B 1 the printable area of cut sheet check post car...

Page 46: ...IBBLE parallel interface connector is DB 36 pin type connector Its pin numbers are as FigureB 3 shown The parallel interface has the following characteristics Data format 8 bit Synchronization STROBE pulse Handshaking BUSY and ACKNLG signals Signal level TTL compatible Connector Pin Assignments Signal Pin No Return Line Pin No Signal Name Signal Direction 1 19 STROBE Printer Host 2 9 20 27 DATA Pr...

Page 47: ...0 Full Speed USB interface connector is USB B type connector As Figure B 4 shown B 4 3 Serial Interface RS 232 serial interface s working way is set by the toggle switch on the main board Interface connector is DB 25 hole type connector Its connector pin numbers are as follow figure shown The connection figure of printer and computer The connection figure of printer and computer as B 6 shown Figur...

Page 48: ...he printer is larger than limited value z The printer has no error When the DTR is low level it means the printer is BUSY it can not receive the data from HOST DTR is low level in the following conditions z The printer is offline z The data buffer area of the printer is smaller than limited value z The printer has error X ON X OFF Protocol Send the X ON 11H code to the HOST from the printer throug...

Page 49: ...onsists of Original bit 1 bit data bit 8 bits check bit 1 bit stop bit 1 bit As Figure B 7 shown B 4 4 Ethernet Interface 10 100 Base T Ethernet interface can connect to 10 100M Ethernet Figure B 7 Serial data format Figure B 8 Ethernet interface Original bit D1 D2 D3 D4 D5 D6 D7 D8 Check b Stop bit Data bit ...

Page 50: ...ins Paper with paste outside or which is unlevel or flake off Accidented paper Paper has crease besides the transverse pucker line of the tractor paper Paper corner breaks or creased Postcard or envelope sticks with stamp or seal B 5 2 Nested Table Used Print Paper When printing nested table using print paper with beeline or table please avoid printing to the area near maximal printable area Trans...

Page 51: ...le Tractor paper with clipped corner Cut sheet Cut sheet with binding hole Cut sheet with line hole Post card Card Envelope Label Tractor paper Label Cut sheet OHP print paper Delivery order Deposit book Manuscript voucher Caution Guarantee here means accord with print specification noise specification and paper feed performance etc The meanings of symbol in Guarantee grade column Guarantee Can us...

Page 52: ...etween any two holes is not over 254 mm Warp of gear hole center C Below 0 1 Warp value of gear hole relative to central line Central warp of corresponding right and left gear hole E Below 0 15 The warp value of the beeline perpendiculars to central line which through any gear hole in the left and corresponding gear hole in the right Lean of right and left central line Below 0 15 The distance to o...

Page 53: ...erse line When the fanfold transverse line sticks up it may cause print quality decrease unstable paper feed or paper jam etc Especially when the fanfold with many pages it will deeply affect the stable of paper feed Please ensure the protuberance height less than 1 mm Warp between toothed hole tiers Please use the paper which toothed hole tiers warp causes by the warp of fanfold papers superposit...

Page 54: ...n addition it will lead to the chaos of print paper feeding precision The crease crimp puckered and upturning of the print paper top and bottom Please do not use the print paper which is crease puckered crimp and upturning in the top and bottom Or it may cause cheap printing quality and paper jam Especially for the new print paper if it is crease from the first to the last pages please do not use ...

Page 55: ...ting unguaranteed area 2mm C Left printing unguaranteed area 3 2mm D Right printing unguaranteed area 3 2mm but stop at the 80th characters when in C value range Caution 1 Paper less than 45kg 52kg m2 is worse in rigidity so it is not in the guarantee list 2 Please use the paper with no crease or bend 3 Do not print out of the printable area or it may cause print head break pins and affect print h...

Page 56: ... B Bottom printing unguaranteed area 2 mm C Left printing unguaranteed area 3 2 mm D Right printing unguaranteed area 3 2 mm but stop at the 80th characters when in C value range Type Paper quality Single paper White high quality paper Fanfold paper Pressure sensitive paper inner fanfold paper Caution 1 Please use paper with no crease or bend 2 Please sizing the top at the paper feed direction 3 P...

Page 57: ... different conditions of storing These will affect paper feeding So please use them after correcting according to following stipulates Please not use the paper which is not up to the specifications or it may affect paper feed badly Our company will not guarantee the device and its capability after using the incorrect paper Pucker Cut sheet tractor paper Do not use the papers which pucker whole pag...

Page 58: ...e 2 mm paper can not be used B 5 6 Post Card Paper size and printable area Caution Printing forbid area uses cut sheet as standard Please use no crease or crimp postcard The return postcard can not have crease Do not use the papers which pucker whole page Corner puckering Amend to less than 2 mm Above 15 mm Bend Amend to less than 2 mm Less than 15 mm Bend of whole page Less than 2 mm Arc ...

Page 59: ... direction First character 10CPI Less than 2 mm Weight of each level ground paper 190g Equal to each page paper is 190g Thickness 0 23 mm Printable area Unit mm Printable area First character 10CPI Less than 2 mm Weight of each level ground paper 190g Equal to each page paper is 163g Thickness 0 23 mm Printable area Printable area Unit mm ...

Page 60: ...nvelope edges is more than 12mm please print at the right side of broken line Do not use following envelopes The envelopes with holes or those right and left paste to the middle The envelopes which foldouts pucker together The envelopes which foldouts have been sizing Double layer envelopes If you print near envelope sizing place even though it is included in printable area the printing still can ...

Page 61: ...ve 10g inch Furthermore when the paper is crimped 180 as a 27 mm diameter cylinder the label should tight enough and will not peel from the paperboard This viscosity is a approximately standard please use the paper which labels on it will not peel when printing or paper feeding About remove label attachment Please not remove label attachment Tearing off labels please not remove the area out of lab...

Page 62: ...2 mm part in both ends not to clip Remain a 0 5 1mm part around the right and left corner on the upper part of label Please not make the agglutinant come out of the surface Do not use the label which texture is cloth Label of tractor paper Label Paperboard Label Remove attachment Produce thickness difference Paper inserts direction Not sever Not sever Complete cycle Transverse line hole Not sever ...

Page 63: ...The paper size and printable area are depending on the specifications of tractor paper and cut sheet paper The delivery bill here refers to the fanfold of 5p 13p and the bill of 0 3 0 78 mm Besides due to affect by print paper thickness and inner sheet weight thickness etc the copy capacity and printing precision are not included in the guarantee range In addition please not use the bill which is ...

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