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5 After-sale Service
5.1 Remarks about after-sale service
5.1.1
One-year warranty service since the date of purchasing.
5.1.2
Cases as below are not covered by the warranty and we will charge the
fee when repairing the lock.
(
1
)
Products are beyond the maintenance deadline or purchased through
irregular way.
(
2
)
Damages caused by improper operation, dissembling the cover,
man-made sabotage or other
force majeure.
(
3
)
Locks repaired in unassigned maintenance stations.
5.1.3
Life-long maintenance. Maintenance after one year will be charged.
5.2 Packing List
No.
Items
Quantity
01
Front lock case
1 set
02
Back lock case
1 set
03
Lock mortise
1 set
04
Strike plate
1 piece
05
Strike box
1 piece
06
Cross Recessed Oval Countersunk Head
Screws
(
adaptation)
4 piece
07
Square shaft: 8x8xL(adaptation)
1 piece
08
Screws to fix mortise and strike box
(adaptation)
4 piece
09
Mechanical Key
1 set
10
User manual of fingerprint lock
1 piece