PR
4. OTHER INFORMATION
Our Information and Take
-
back Obligations according to the
German Electronic Law (ElektroG)
Symbol on Electrial and Electronic Products:
This crossed
-
out bin means that electrical
and electronic pro-
ducts do not belong into the household waste. You must hand over your
old
appliance to a registration place. Before you can hand over the old
appliance, you must remove used batteries and replacement batteries
which are not enclosed by the device.
Return Options:
As the end user, you can hand over your old appliance (which has
essentially the same functions as the new one bought with us) free of
charge for disposal with the purchase of a new device. Small devices,
which do not have outer dimensions bigger than 25 cm can be handed in
for disposal independently of the purchase of a new product in normal
household quantities.
1. Possibility of return at our company location during our opening
hours
Simac Electronics Handel GmbH, Pascalstr. 8, D
-
47506 Neukirchen
-
Vluyn
2. Possibility of return nearby
We will send you a parcel stamp with which you can send us your old
appliance free of charge. For this possibility, please contact us via e
-
at service@joy
-
it.net or via telephone.
Information about Package:
Please package your old appliance safe for transport. Should you not
have suitable packaging material or you do not want to use your own
material, you can contact us and we will send you an appropriate
package.
5. SUPPORT
If any questions remained open or problems may arise after your
purchase,we are available by e
-
mail, telephone and ticket support
system to answer these.
E
-
Mail: service@joy
-
it.net
Ticket
-
system: http://support.joy
-
it.net
Telephone: +49 (0)2845 98469 –
66 (10
-
17
o'clock)
For further information visit our website:
www.joy
-
it.net
Published: 19.05.2021
www.joy
-
it.net
SIMAC Electronics GmbH
Pascalstr. 8, 47506 Neukirchen
-
Vluyn
