www.joy
-
it.net
Pascalstr. 8 47506 Neukirchen
-
Vluyn
PR
3. ADDITIONAL INFORMATION
Our information and take
-
back obligations according to the
Electrical and Electronic Equipment Act (ElektroG)
Symbol on electrical and electronic equipment:
This crossed
-
out dustbin means that electrical and electronic appliances do
not belong in the household waste. You must return the old appliances to a
collection point.
Before handing over waste batteries and accumulators that are not en-
closed by waste equipment must be separated from it.
Return options:
As an end user, you can return your old device (which essentially fulfils the
same function as the new device purchased from us) free of charge for dis-
posal when you purchase a new device.
Small appliances with no external dimensions greater than 25 cm can be
disposed of in normal household quantities independently of the purchase
of a new appliance.
Possibility of return at our company location during opening hours:
Simac GmbH, Pascalstr. 8, D
-
47506 Neukirchen
-
Vluyn, Germany
Possibility of return in your area:
We will send you a parcel stamp with which you can return the device to
us free of charge. Please contact us by e
-
mail at Service@joy
-
it.net or by
telephone.
Information on packaging:
If you do not have suitable packaging material or do not wish to use your
own, please contact us and we will send you suitable packaging.
4. SUPPORT
If there are still any issues pending or problems arising after your
purchase, we will support you by e
-
mail, telephone and with our ticket
support system.
E
-
Mail: service@joy
-
it.net
Ticket system: http://support.joy
-
it.net
Telephone: +49 (0)2845 98469
-
66 (10
-
17 o
‘
clock)
For further information please visit our website:
Published: 18.02.2020
www.joy
-
it.net
SIMAC Electronics GmbH
Pascalstr. 8, 47506 Neukirchen
-
Vluyn
