JOYCE WELL 3170IB, User Manual

Page 1: ...JOYCE ČR s r o Venhudova 6 614 00 Brno ČR IČ 25317571 DIČ CZ25317571 Tel 420 539 088 010 Fax 420 539 088 000 E mail joyce joyce cz Web www joyce cz www joyce energie cz WELL 3170IB User manual ...

Page 2: ...ful sound quality 3170IB fully comply with SIP protocol standard and Interconnection with the majority of SIP interoperability of hardware and software equipment of the market The content of this manual would change without prior notice HTTP www vogtec com CONTENT ABOUT THIS GUIDE 2 PART ONE BEFORE USING 3170IB VOIP PHONE 5 1 1 PACKAGE CONTENT 5 1 2 HOW TO ASSEMBLE THE PHONE 6 1 3 GENERAL APPEARAN...

Page 3: ...E A CALL 11 Regular Call 11 Point to Point Call 11 2 5 REDIAL A NUMBER 12 Redial incoming call 12 Redial an outgoing number 12 2 6 ACTIVATE HOLD FUNCTION 12 2 7 MAKE CONFERENCE CALL 12 2 8 TRANSFER A CALL 12 Performing a Blind Transfer 12 Performing a Half Attended Transfer 13 Performing an Attended Transfer 13 2 11 ACTIVATE DO NOT DISTURB FUNCTION 14 2 12 CONFIGURE SPEED DIAL KEYS 14 2 13 VOICE M...

Page 4: ...ce cz Web www joyce cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 4 IAX2 22 STUN 23 DIAL PEER 23 3 5 PHONE 26 DSP 26 CALL SERVICE 27 PHONE BOOK 28 FUNCTION KEY 28 3 6 MAINTENANCE 29 AUTO PROVISION 29 CONFIG 29 UPDATE 30 ACCOUNT 30 REBOOT 31 3 7 SECURITY 31 MMI FILTER 32 FIREWALL 32 NAT 33 VPN 33 SAFETY NOTICES 35 ...

Page 5: ... www joyce cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 5 Part One Before Using 3170IB VoIP Phone 1 1 Package Content Phone package should include below items 3170IB VoIP Phone Base Unit 1 Handset 1 Coiled Handset Connecting Cord 1 Straight Ethernet Cable 1 Power Adapter 1 User Guide 2 Wall Mount Brackets 1 Table Bracket ...

Page 6: ...ort using attached Ethernet cable Connect handset to phone base unit with coiled cord Connect brackets and wedge As Desktop Phone As Wall Mounting Phone Insert the wedge The wedge could be inserted as below two ways Insert with narrow side down as Way No 1 Insert with narrow side up as Way No 2 Way No 1 Way No 2 It is advisable to choose Way No 2 when you assemble the phone with wall mount bracket...

Page 7: ...ČR IČ 25317571 DIČ CZ25317571 Tel 420 539 088 010 Fax 420 539 088 000 E mail joyce joyce cz Web www joyce cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 7 1 3 General Appearance of 3170IB Phone LCD Display WAN Mode Date and Time ...

Page 8: ...w joyce cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 8 Key Definitions Key Button Key Button Definitions 0 9 Digital star and pound keys are also used for setting and call process Function keys functions as per silk print Menu enter the main menu Transfer used for blind transfer attended transfer and half attended transfer ...

Page 9: ...Enter to the phonebook to save amend phone No or to call out saved No Navigation key used as UP in menu or increase handset speakerphone volume Navigation key used as DOWM in menu or reduce handset speakerphone volume Navigation key used as LEFT in menu or to reduce handset speaker volume Navigation key used as RIGHT in menu or to increase handset speaker volume Speaker activate deactivate hands f...

Page 10: ...e cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 10 Overview of 3170IB VoIP phone LCD Menu and Sub Menus Note When you press you should input default password 123 to enter menu During the configuration press to confirm or EXIT to quit 2 1 Adjust Volume To adjust volume during a call Press or to adjust receiver volume during a call ...

Page 11: ...would like to delete Press DEL to delete 2 4 Make a Call You could make regular calls or point to point calls with 3170IB Note All numbers would be dialed out from SIP1 as default If you would like to dial out with SIP2 you need to set corresponding dial rules Please refer to Web Interface Operation for dial rules details Regular Call Input your desired number end with to dial out Point to Point C...

Page 12: ...ber Press Choose Dialed Select your desired number Pick up the handset or press to dial out You could press to dial out the last outgoing number 2 6 Activate Hold Function During conversation press to keep line press it again to release 2 7 Make Conference Call During conversation press FL then dial another number plus button When line connectes press FL and to make conference call 2 8 Transfer a ...

Page 13: ...to transfer the call to Press transfer soft key then press Get access to your desired number as LCD indicates then press Press transfer soft key then Select the appropriate list to get access to your desired number press Press transfer soft key after you hear the back ring to accomplish transfer Performing an Attended Transfer Note Under this mode the call would be transferred after you make sure ...

Page 14: ...ial Keys Configured in the Web Interface in the tab Phone Function key You can find instructions in section 3 5 PHONE page 28 2 11 Voice Mail Function Voice mail function could be used only if IP PBX supports voice mail When there is a voice mail WMI indicating LED will flash You could press dedicated key then dial voice mail number to check voice massage 2 12 Edit Black Limit List Press Choose Ca...

Page 15: ...b Interface Operation You could get access to web configuration menu of 3170IB by inputting the phone s IP address to Web Browser Address Field As the phone would obtain its IP automatically by pressing Local IP DEL you could see the phone s IP address Use port 9999 for web connection For example http xxx xxx xxx xxx 9999 3 1 Logon Web Below logon menu would pop up once you input the correct IP ad...

Page 16: ... is blank You could configure the phone system with this account As guest account Default username password is guest You could only have a browse of the phone system with this account Note Below configurations are based on administrator mode only Web would show as below once you logon in successfully 3 2 Basic STATUS Network Shows current WAN configuration of the phone Includes Connect Mode DHCP S...

Page 17: ...uld select Static IP DHCP PPPoE MODE Then do corresponding configuration SIP account network as you desired CALL LOG Show outgoing call log of the phone MMI SET You could select LCD display language and set greeting messages here 3 3 Network Choose Network of the left column to do network configuration Web would show as below WAN You could view current network mode of the phone on this page If you...

Page 18: ... Manual V2 0 18 If you choose DHCP IP address would be obtained automatically If you choose PPPoE Once PPPoE ISP and the account are set IP address would be obtained automatically After above settings you could switch Static DHCP PPPoE mode from phone unterface Press number key 1 for sevaral seconds to switch to Static Mode number key 2 is for DHCP mode while number key 3 is for PPPoE Mode ...

Page 19: ...o corresponding settings SERVICE PORT You could set Telnet HTTP RTP service port on this page HTTP Port To set web browse port Default is 80 It is advisable that you change it into non 80 standard port if you would like to enhance system safety Telnet Port To configure telnet port Default is 23 RTP Initial Port To configure RTP initial port It would be obtained automatically RTP Port Quantity To c...

Page 20: ...e cz Web www joyce cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 20 DHCP SERVER You could set DHCP Lease Table here SNTP You could set SNTP as you desired Once time zone is chosen the phone s time and date would synchronize that of the corresponding time zone You could set daylight time according to web indication ...

Page 21: ...oIP Phone User Manual V2 0 21 You could also set time and date of the phone manually instead of setting SNTP 3 4 VOIP Choose VOIP of the left column to do VoIP configuration Web would show as below SIP SIP Line Select Choose the SIP you would like to configure and click Load to do corresponding SIP settings Register Status Indicating registration status of current SIP account ...

Page 22: ...dvance SIP settings Note For basic usage of SIP you just need to configure Server Address Account Name Password and Phone Number After above settings choose Enable Register Then click Apply to submit settings IAX2 You could do IAX2 configuration here Register Status Indicating IAX2 registration status IAX2 Server Addr Configure IAX2 Server Addr You could also input the corresponding domain name IA...

Page 23: ...t refresh time as you desired Choose Enable Register Enable G 729 then click Apply to submit STUN STUN Set STUN NAT Transverse Indicating status of STUN NAT transverse STUN Server Addr STUN Server Port STUN Effect Time Set corresponding items Click APPLY to submit Set Sip Line Enable Stun Choose your desired SIP and click Load Choose Use Stun then click APPLY to submit DIAL PEER You could add modi...

Page 24: ...192 168 0 24 When you dial 456 it would be calling to 192 168 0 24 2 As prefix matching When you dial the set phone number the phone would call from corresponding SIP account For example set phone number as 789 10 digits destination is 0 0 0 0 SIP 1 When you dial a 10 digits number starting with 789 the phone would call out from SIP 1 Destination Set target IP here if you choose to set phone numbe...

Page 25: ...n is 0 0 0 0 alias is all 234 When you dial 234 the phone would call to 1234567 directly from SIP 1 3 rep xxx When you dial set number the first several digits would be replaced by xxx For example phone number is 1T T stands for whatever number with any length destination is 255 255 255 0 alias is rep 95166 delete length is 1 When you dial out a random number starting with 1 like 12345 the phone w...

Page 26: ...replaced or deleted under corresponding rep xxx or del xxx alias settings For example phone number is 1T T stands for whatever number with any length alias is rep 010 delete length is 1 When you dial out a random number starting with 1 like 12345 the phone would delete the first number replace it with 010 and call to 01023453 Dial Peer Option Select the dial peer you would like to delete modify Th...

Page 27: ...onfigure hot line number If configured the phone would dial out the set number once you pick up the phone You could not dial other numbers if hot line number is set No Anwer Time Configure no answer time While set when there is an incoming call the phone would hang up automatically if nobody answers the call within the set time P2P IP Prefix Configure prefix for peer to peer call For example the I...

Page 28: ...ough this web configuration Phonebook Table Indicating the phone number information that you set Add Phone Book Add name number ring type for the new phone book Phone Book Option You could select the item that you would like to delete nodify FUNCTION KEY You could do configuration of 5 memory keys here Name Input name for the corresponding phone number User ID Input the phone number that you would...

Page 29: ... Phone User Manual V2 0 29 3 6 MAINTENANCE Choose MAINTENANCE of the left column to do maintenance configuration Web would show as below AUTO PROVISION You could see and configure update settings according to your needs CONFIG You could save clear configuration by clicking corresponding buttons as web indication Note Clear Configuration means to reset the phone to default status ...

Page 30: ...Č CZ25317571 Tel 420 539 088 010 Fax 420 539 088 000 E mail joyce joyce cz Web www joyce cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 30 UPDATE You could update firmware through Web or FTP following corresponding indication on web page ACCOUNT ...

Page 31: ... password to enter phone interface operation Default is 123 You could change and save the setting Add User You could add new user User Level Root refers to administration account while General refers to guset account Account Option You could delete or modify the saved account here REBOOT You could reboot the phone by clicking Reboot button 3 7 SECURITY Choose SECURITY of the left column to do secu...

Page 32: ...I Filter Table Set You could add MMI Filter Table Then choose to enable or not MMI Filter Table Display the set MMI Filter Table You could modify or delete added items FIREWALL Firewall Type You could select firewall type and apply Firewall Input Output Rule Table Yo could see the set rules here Firewall Set You could set firewall according to your needs Rule Delete You could choose the set input ...

Page 33: ... joyce cz Web www joyce cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 33 NAT Protocol Set Set the corresponding protocol NAT Table Option You could set NAT following web indication NAT Table You could see the added NAT DMZ Config Click to enter DMZ configuration interface VPN VPN IP Display the phone s VPN IP ...

Page 34: ...YCE ČR s r o Venhudova 6 614 00 Brno ČR IČ 25317571 DIČ CZ25317571 Tel 420 539 088 010 Fax 420 539 088 000 E mail joyce joyce cz Web www joyce cz www joyce energie cz 3170IB VoIP Phone User Manual V2 0 34 ...

Page 35: ...moisture Dust and dirt Don t expose your product to dust dirt sand food or other inappropriate materials Extreme heat or cold Avoid temperatures below 10 C 14 F or above 45 C 113 F Cleaning solutions To clean your product use only a dry soft cloth Don t use alcohol or other cleaning solutions Microwaves Don t try to dry your product in a microwave oven The ground Don t drop your product Vogtec Tec...